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[Resolved]  IFB Authorised Service Centre , Trichy. — IFB MICROWAVE OVEN - NOT ABLE TO COOK CAKE.

I got IFB MicroWave Oven 1 year back, I was not able to cook cake, I complaint to servie centre,

They came from service centre, and heated a potato and said Oven is fine and our method of cooking is

Wrong. After that we cooked many times, cake was happening properly, so left it unused.

After 14 months compliant again and told them to cook a cake and show, ( One of my IFB retailer recommeded to do so) then he sent one lady from service centre to cook cake, finally after cooking he confirmed that Oven is fault. He took the oven from place on 1/10/2008, till date I didn't receive any call from him, he said some spare has to come, Oneday in anger I told him just you have our machine with yourself, I will think that I have gifted something to IFB. After that he didn't turnback at all.

I will not buy any IFB product in lifetime, I have wasted 13000/- on a oven.

Really worst Affected Customer.

PADAM KOCHAR
[protected].
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Complaint marked as Resolved Aug 14, 2020
Complaint comments  8 CommentsShareTweet

Comments

Iam totally agree with you!!!, But u can challange these people in the court they have change the oven or you can got your money back with interest by the help of court only. Do it man.
please come and give the demo
while running inside heavy noise inside the m/c .now a days the m/c is not working properly .
My address is
B.KARTHIKEYAN
TYPE - 111 H/06 HAPP QTS
TRICHY - 620025
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while running inside heavy noise inside the m/c .now a days the m/c is not working properly .
My address is
B.KARTHIKEYAN
TYPE - 111 H/06 HAPP QTS
TRICHY - 620025

phone no - [protected]
[protected]
Poor service ever seen IFB products not recommended
dear sir
don't waste your money to buy IFB products, its my own experience, bcaz i have wasted 25, 000 for buy IFB washing machine Model no Digital 5.5 Kg,

1.product is not good
2.poor customer service
i want to buy ifb 7 kg washine machine give suggestion and address to buy in trichy tamil nadu
I totally agree, the after sales service is pathetic. I believe it is not just with IFB, it is the same with whirlpool air conditioners.
All the MNC's give us a customer care no where a BPO registers a complaint and the same is forwarded to MNC chosen authorised service centre, these service centres employ third grade, poorly motivated invidiuals whose knows head or tail of what he is doing and assumes all customers are and try take advantage.

Never ever go for a AMC, its a gimic.

Nakkeeran

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    IFB Industries
    Customer Care Service
    Customer satisfaction rating
    86%
    Complaints
    5707
    Pending
    0
    Resolved
    4890
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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