[Resolved] IFB / Elena — Wrong Stand & Cover | |
Recently I purchased a stand & cover for my Washing machine IFB Elena from their franchisee directed by IFB customer care helpline. The service technician by name Mr.Venkat mobile No.[protected] delivered the stand & cover. While delivery I complained to him that both were of not the right size, since I was in an urgency to go out of station that day, I decided to take up the matter after returning back. Since then I have been contacting the service person, he kept promising me that he shall replace both & never turned up. Now he is not even picking my calls, by this I understood that he had cheated me, I complained to the customer care who have not yet pursued the case & also not providing the complaint no. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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