[Resolved] IFB / Elena Washing Machine — REPLACED MC UNIT OUT OF ORDER | |
I HAVE PURCHASED WASHING MACHINE _IFB (MODEL - ELEENA ON 15/09/2004 FROM KOLKATA, WEST BENGAL. THIS MACHINE WAS REPAIRED AT A COST OF Rs. 2000/- FOR REPLACING MC UNIT BY THEIR AUTHORISED SERVICE PERSON ON 28/06/2008. BUT IT HAD BEEN OUT OF ORDER AGAIN FROM LAST WEEK. I CONTACTED IFB. THEIR SERVICE MAN CAME AND ASKED FOR REPLACEMENT THE SAME UNIT WITH AGAIN Rs 2000/. SO MONTHLY CHARGE OF Rs2000/ IS TO BE BEARED FOR KEEPING WASHING MACHINE OF IFB. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB / Elena Washing Machine — withdrawal of complaint
Madam/Sir,The pump of my washing machine was out of order since13-14 days.It was under AMC no 86403.I mailed the complaint with all the required details.We faced hectic time for 13-14 days as our comlaint was hardly attended.But last week on one 'auspicious' day a technician arrived like an 'angel', and fixed the new pump.
I withdraw my complaint, but I sincerely advise you to improve the standards of your aftersale services, so that we may not stop our relatives and friends to purchase the products of your compay.
PLEASE PAY HEED TO MY ADVICE BEFORE YOUR COMPANY IS DOOMED.
Thanks,
Tripti Singh
Mob [protected]