[Resolved]  IFB / Executive Plus Washing Machine — water not drained after wash and after spin lot of soap water

Address:Chennai, Tamil Nadu

washing machine door is not close properly and water not drained after wash and after spin cloths are with soap water to be attended ( My AMC recept No: 20831
My ID us 3561964 I have given a complained regarding washing machine heater and drain line leaking on24/9/2012 C.No 958006and they send one technician he attended but heater is always on line. I did descaling as per technician advice . I informed the concern person and I give one more complied on 10/10/2012 C.No 9681302 he came and he changed the thermostat and door lock but door lock is not properly locking.At the same time after washing soap water is not darning and after spinning water is inside the machine and cloth is not dried
this fault attended by SHRI KAILASH ENTERPRISES ,New No2 Lameck steet, janaki Nagar, valasaravakkam,channai-87 PhNo[protected] please do the need full to attend the machine properly
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Jan 22, 2017
Complaint marked as Resolved 
Verified Support
Oct 22, 2012
IFB Industries Customer Care's response
We regret for the inconvenience.

We ensure you faster service as per your convenience as soon as possible.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Verified Support
Dec 22, 2016
IFB Industries Customer Care's response
Dear Tharani

Hope your issue has been resolved. In case you require further assistance, you can contact us on: BSNL & MTNL subscribers: [protected] Other subscribers: [protected]  Email id: [protected]@ifbglobal.com

We assure you our best services.

IFB Team.   
Complaint comments 

Comments

Dear Sir,

I bought IFB washing machine some 7years back. registered mbl.no. is [protected] in the name of G. Umachandran

but last month I faced some problems, since the machine is out of warranty I contacted your authorized service centre, they sent service people from Sai Meera services. instead of worst service attended by them, I paid Rs. 400/- . Next day service person Name Mr. Kalai Mbl no.[protected] has come from Sri Kailash Enterprises, Valasaravakkam Chennai

He received cheque of Rs. 6000 in the name of IFB industries for AMC on 24th Nov'16.. still now no response..

Please intervene and solve the issue immediately.
Matter is very urgent.
IFB Industries Customer Care's response, Dec 21, 2016
Verified Support
Dear  Sir/Madam

We regret the inconvenience caused to you.

We have escalated your concern and will attend to it immediately.

Assuring you our best services.

IFB Team

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