[Resolved]  IFB Industries — Repeated problems during warranty period lying unresolved

We had purchased IFB washing machine digital 5kg on 25th June 07. It started giving us complaints from 23rd August 07. Small clothes used to get trapped in the machine & choke the machine. We have to get it opened up many times through service engineer. Lateron the condition of machine worsened & many of our expensive clothes were torn & damaged in the machine.

Service personnel from IFB have already come not less than 10 times and have not given any permanent solution. We have already lost our many expensive clothes due to its persistent problem of tearing up of clothes. Inspite of repeated reassurances the recurent & chronic problems of this washing machine are not being corrected and we request IFB to replace the defective machine or take back the machine and save us from further suffering.