[Resolved]  IFB Industries — not attending complaint in time

Address:Kerala

A complain has been registered on 6/10/2012 morning 10.00 am ( No 9660366) about not working of the washing machine and i was given assurance that within 48 hrs it will be solved. No body attended till this time 09/10/2012 night 10 pm . Today morning i called up but has been told that server is down,
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Mar 16, 2017
Complaint marked as Resolved 
Verified Support
Oct 10, 2012
IFB Industries Customer Care's response
We regret for the inconvenience.

We ensure you faster service as per your convenience as soon as possible.

Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Verified Support
Oct 12, 2012
IFB Industries Customer Care's response
Hope your complaint has been resolved, For any further future suggestion, complaint and feedback. Please revert in our below mentioned contact Details.


Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Complaint comments 

Comments

IFB — NOT ATTENDIND THE COMPLAIN

i have registered my complain vide complain no-3113333 . after 45 days the complain is not attended by any service engr. they are not reponding my complain. ae they are not able to solve it with repeated attemt.

IFB — Not attending to the Complaint.

I am a resident of chennai and I bought a new IFB washing machine.The demo for the washing machine was not done even after a week of purchase.After a week when the demo was done it was reported that some parts of the machine was damaged and will be replaced soon.It had been a month since demo still my machine is not serviced.This is the worst service i had ever seen.

IFB — not attending

I have bought washing machine last month & there is a problem of noise..

So i complaint at service center & they promise that they will send engineer with in 24 hour but after 24 hour we got a call the we have staff problem so it will take 2 to 3days more.on hearing this i am shock that they dont have enough staff to tackle .This i have never expect from IFB..

They are giving promise but not fulfilling , one thing is for sure i will never ever recommended IFB in future.

IFB has to do something regarding service center..

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