[Resolved]  IFB Industries — Worst Brand...pathetic service

Address:Sonipat, Haryana

@IFBAppliances : is the worst brand with pathetic service.
I Won't recommend any1 to go with this brand.
These guys r selling piece of scrap/junk and charging us so much.

Pathetic service support...Its been more than 2 months now since we are requesting them to send some engineer to check the problem with the Washing M/C(Scrap)....and since then no1 have visited.
Have purchased the scrap only 8 months back and been out of order 2wice since then.
These guys r not having even simple parts with them to replace.
Please Please Please guys....Please don't purchase anything from IFB.
The quality of each product is very very bad...and the worst thing is their engineer will not take pain to even visit your house...they hardly care. Moreover they don't even have the components/parts to replace.

Recommended not to waste your hard earned money to purchase the scrap/junk from them...its better to wash by your hand but not waste ur money in investing in IFB(selling junk to you).
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Mar 22, 2017
Complaint marked as Resolved 
Verified Support
Oct 27, 2012
IFB Industries Customer Care's response
Please revert us with your contact number, address and details of your complain in our mail ID. ([protected]@ifbglobal.com)


Regards,
IFB customer care
[protected]@ifbglobal.com
[protected] / 39004321
Complaint comments 

Comments

Hi,

I do agree to above points of the customer. Service is very pathetic in Chennai also. Every time i book complaint engineer does not turn on time and the response of service agency is also not proper. No one is taking responsibility and I-Matrix who is the service contract agency which takes care in my region. Each and every time it is the same way. Even Service Manger's also does not provide proper answers.

I Strongly suggest every customers not to opt for IFB washing machines.

Regards,
Shanmugam.P
[protected]@gmail.com

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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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