[Resolved] IFB - Neptune (Dishwasher) — IFB-neptune(dishwasher)-not gonna be on resin | |
sir, i, A.Jeevarathnam Naidu, using IFB Dish washer since 4 years.Recently i.e in January'09, we have shifted to Vijayawada .for commissinig the equipment we called your technician.He has given connection and it was not working.He suggested that pressure no sufficient for intake or water, other wise every thing is alright.We have arranged new tap with pressure.Later some other technician came and informed that panel board is to be replaced.But the panel board is replaced after so many contacts including to Mr, Joney this was rectified.This brek down is simply due to technician fault only. Now we have given a complaint on 23 rd and the call log no is 2957523 that the mechin is stopping rince.for which you technician attended on 25 th.and told every thing is alright and no problem.The problem was not solved and it was standing in rinse only.Once again we log call on 27 th march.The call log no is 2969214.The compint is 'the same.After so many phone calls technecian came and told the door lock has to be replced.We arecalling again and again custmer care, They are giving some nos to call.we aretalking with all, but the problem not yet solved.On saturday we called Sri Ramakrihna, manager in hyderabad and he informed that the door lock has beendispatched.Till now no body attended.once again today we call on Sri Ramakrishna, he informed that it is not that part, some other part.With out attending how the local supervirsor sir mr Srinivasa Rao indented some other part.Once again informed that it will be attended by tomorrow or day after tomorrow.likewise so many times we have to call for single complint.Loal Supervisor Mr Srinivasa Rao will not respond for any call.For every call we have to call customer call.If the local man responds it will be easy to us to explain in and solve the problem.But he is not cooperetive and speeks recklessly.Please do the needful and solve our problem by posting some resposible person in vijayawada..Once again I request the IFB management to act on this complint. With regards A.Jeevarathnam Naidu Mobile No=[protected]. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
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