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[Resolved]  IFB / Senator Wtstr - 36967 — Broken Fan Belt

To
IFB Industries Ltd.

Dear Sir

I have IFB Washing Machine Sanetor with Sr. No: WTSTR - 36967 purchased at Jammu on 6-5-03 from Lok Shakti electronics, 19 B/D Gandhi Nagar Jammu J&K 180004.
After just about 6 Months of purchase its Fan Belt snapped damaging electric wiring. the fan belt was replaced and wiring repaired (not replaced).
My Washing Machine is non functional for want of Fan Belt, since broken, for the last almost 1 Year
I have been requesting many time to S.S automation, 81 A Second Extension Gandhi Nagar Jammu to repair the machine but every time, the service center informs that they have no fan belt in stock and promised to procure it from Chandigarh
May i request you to kindly advice the service centre jammu to procure and fix fan belt immidieately. you are further requested to oversee the function of service centre for satisfactory after sales service
Hope you will be kind enough to adress my problem at the earliest.
Kindly do needful


Col. J.S. Hansi (Retd.)
37, Indira Colony
Talab Tillo Camp Road
Gole Gujral Jammu
J&K
Mb: [protected].
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Aug 14, 2020
Complaint marked as Resolved 
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    IFB Industries
    Customer Care Service
    Customer satisfaction rating
    84%
    Complaints
    6231
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    5184
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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