[Resolved] IFB Washing Machine — Pathetic service | |
I have purchased IFB washing machince - Senator and the same is still under AMC. On 1/2/09 the machine was producing noise while spinning henceI had complained to the call centre.Delhi. I had only delhi number with me as I shifted to Mumbai in June 2008. While giving complaint I even gave my new contact details and new address. After 2 days the technician called me and said that he is near my Delhi address. Once again I explained to him that I have shifted to Mumbai and I am facing problem with the machine here. He gave me different number and many people came on line but nobody was interested in solving my issue. Every one was giving different numbers. Finally I got thru Suresh @ [protected] who attended to my machine after 2 days. He intially told that the bearing has problem and said that he will fix the same the next day. Next day again he said there is problem with some other part and said he will repair the same soon. Now it has become more that 12 days still my machine is not functional. This is a pathetic service of IFB and I am really fed up following up with the person. Pls take this complaint seriously and take suitable action against IFB. Was this information helpful? | |
Mar 17, 2017 Complaint marked as Resolved Verified Support Jun 21, 2016 IFB Industries Customer Care's response Dear Vedant, Sincere apologies for the inconvenience caused to you. Please share your contact details so we can further assist you. Alternatively you can also write to us at [protected]@ifbglobal.com along with your contact details and we will help resolve your issue. IFB Team | |
 27 Comments | |
Comments
THE MOST PATHETIC AND POOR SERVICE
I contacted Mr. Shiva, the so called IFB technician 03 months back for providing the service to repair my programmer / selector of washing machine T 2900 DX but exept promises he never turned up again and after loosing all my patiance I have registered my complaints on 10 Sep 10 online, except getting one phone call from head office and service rep, no service is provided tilldate.I request the concern authority to look into this matter seriously and provide all the assistance to Mr. Shiva to get the programmer from Ambatore / Goa
[protected]@yahoo.com
[protected]
I contacted Mr. Shiva, the so called IFB technician 03 months back for providing the service to repair my programmer / selector of washing machine T 2900 DX but exept promises he never turned up again and after loosing all my patiance I have registered my complaints on 10 Sep 10 online, except getting one phone call from head office and service rep, no service is provided tilldate.I request the concern authority to look into this matter seriously and provide all the assistance to Mr. Shiva to get the programmer from Ambatore / Goa
[protected]@yahoo.com
[protected]
microwave is not working properly
it is not heatng the food its timing watch is working properlyWASHING MACHINE SERENA SX NOT WORKING FOR TWO MONTHS
WE HAVE MADE COMPLAINT ON 27.10.2014, TILL DATE 4 PERSONS ATTENDED BUT NOT REPLACING WITH SUITABLE SPARE (UNDER WARRANTY)Microwave not heating food
My microwave is running but not heating the food...not rotating the washing machines wheel freely
not working the wheel of washing machinewashing machine sound
a abnormal sound in washing machine during washingCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 88 5376 9434
+91 33 3048 9299
1 860 425 5678
Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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IFB — ignorance by service centre
I HAVE IFB WASHING MACHINE WHICH IS TO BE REPAIRED. I COMPLAINED ON 21ST JUNE 2010 ON PHONE NO: 3900432 AT IFB CUSTOMER CARE. MY CUSTOMER ID IS 2353526.....NO ONE HAS BOTHERED TO COME AT MY PLACE FOR REPAIRING THE MACHINE.
DO REPLY AS SOON AS POSSIBLE ON [protected]@gmail.com