Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  IFB Washing Machine — Door lock broken

I have a senorita DX washing machine still under warranty. On 13/6/09 the door got jammed with the clothes inside. On calling customer care, a technician came and opened the machine and removed the door. He said that the lock has to be replaced and he will bring the same the next day. Till today(18/6/09) nobody has turned up. Everyday I keep calling- they are very rude on the phone and everyday they keep asking details as if it is a new complaint. They say stock is not there- it will come tomorrow ( tomorrow never comes!)
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  1 CommentShareTweet

Comments

I have purchased Senorita Plus about 3 yrs back.
Now the front door is not locking properly and the machine is not working.
Kindly help me out.
Thanks/Madhu.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    IFB Industries
    Customer Care Service
    Customer satisfaction rating
    84%
    Complaints
    6231
    Pending
    0
    Resolved
    5184
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View Full Information
    ADVERTISEMENT