[Resolved]  IFB Washing Machine — worst response service center

dear sir
i am complaining to IFB service center from almost last 4 month, but from there they always say ur complaint have been registered but any service man is not comming to repair the machine.In machine, my problem is machine steel tub is damaged. When i am calling to ur center they r taking lightly and not taking any action.i hope you will take a strict action.

thank u
Mridul Singh

Its been around a week when ur technician came to my house for reinstaulment of the Elina model washing m/c. he said that he was lacking with some equipment to be replased in the m/c and that will come from Bhopal.

Till now there is no revert from him/your customer care.

Quote ticket no.3242592.

Pls make this job done ASAP.

Saurabh Sogani
[protected]
A-174, Radio Colony,
Indore (M.P.)

I have purchased one sinerito plus washing machine. It is in the warante period. I pludge a complent in customer care center on 4th july and i got a complaint token no on 5th ie, 3218350. The service person came afte 4 days. Again I complint to poornima regarding the same but she didn't take any action on this. I waited around 20 days that the spare is not avilable with the service center. After words I spoke to
srinivas regarding this he given a time up to 24th 11am. He didnot perform his promice. I think this is worst service from the IFB. I think that the service center will not bothered the customer because they dont know the customer urgency. This type of worst service is not in any service center

I have loged complaint of IFB Diva Model Washing Machine on 18th July 2011 which is under AMC with IFB. After one week technician had visited and said as soon as faulty part comes will replace it. But till date it has not been rectified.

Please advise your service provider to attend the complaints honestly.

I have sanorita delux model of IFb washing machine. It is in warranty period.My machine is not getting on. I have complained to service centre.The technician visited and took its PCb saying that it will be replaced by company. I have registerd my complaint on 28 th Aug and that part is still not replaced. Please take action immediately.

Vimal Sharma
MIG colony
Indore

Washing Machine — WORST RESPONSE AND SERVICE

no words to say... even more than worse. both service center as well as customer care service.
Raised a complaint against our washing machine in first week of july, service engineer came, took service charge, just did nothing and left as there is no curent by checking machine here & there. problem still remains. (inlet water goes on without stopping).
when trying to call again and resolve it, no response. since 15 days...wantedly putting phone aside by seeing call.