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[Resolved]  IFB Washing Machine Elena 5kg — Vibration during spinning

I have purchased this machine just 8 months back. It has just one issue that it vibrates a lot during spinning. At times we have to hold it tight when the machine is spinning. We have made the required complaints to the company on customer care as well as to the person from where we have bought it. Despite the efforts and time we have spent for the same the problem has still not been solved. As per the company officials the machines has the vibration problem because it is not loaded properly or it is under loaded than the capacity of the machine. We have tried all the ways as per the instruction given in the manual. The problem still persists.
Complaint marked as Resolved Aug 13, 2020
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    Customer satisfaction rating
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    IFB Industries Phone
    +91 88 5376 9434
    +91 33 3048 9299
    1 860 425 5678
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107