[Resolved]  IFB Washing Machine Elena 5kg — Vibration during spinning

I have purchased this machine just 8 months back. It has just one issue that it vibrates a lot during spinning. At times we have to hold it tight when the machine is spinning. We have made the required complaints to the company on customer care as well as to the person from where we have bought it. Despite the efforts and time we have spent for the same the problem has still not been solved. As per the company officials the machines has the vibration problem because it is not loaded properly or it is under loaded than the capacity of the machine. We have tried all the ways as per the instruction given in the manual. The problem still persists.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    IFB Industries
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    IFB Industries Phone
    +91 88 5376 9434
    1 860 425 5678
    +91 33 3048 9299
    IFB Industries Address
    Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
    View Full Information