[Resolved]  IFB Washing Machine — Machine not working

IFB WASHING MACHINE — machine is not starting

I made several complaints to phone#39004321 got ticket # is 2258643 but my complaints has nat been resolved till date

IFB Front Loading Washing Machine Elena — No Demonstration for 2 seeks

I bought above washing machine from Dealer Dass Company situated at Chinchawad (Pune), Maharashtra.
I bought it on 15 November 2008 making full down payment.
The dealer has not arranged for your technicians to come and remove all teh packings a75623dn give a demonstration even till to date, 28 November.
I must have made atleast 10 calls to the dealer.
Every time i lose my tempter, he pacifies me with glib talk, promises teh service the next day, but nothing happens.
It is disgraceful in thesee days of competition and i wish i had gone for another brand.
Anyway i have begun to tell my friends to keep away, both from Dass adn your company.
Do something to retrieve teh situation.

DEAR SIR,
MY DAUGHTER POONAM COMLAINED FOR NOT WORKING OF HER FULLY AUTOMATIC WASHING MACHINE TO COMANY COMPLAINT CENTRE DELHI ON 24.11.2008.IN SPITE OF REPEATED REMINDERS NO ONE HAS TURNED TO THIS DAY i.e. 04.12.2008.EVERY TIME ON CONTACT IT IS BEING SAID THAT COMPLAINT IS FORWERDED AND MAN IS ON WAY TO ATTEND.
I COULD NOT UNDERSTAND THAT COMPANY LIKE IFB HAVING SO POOR AFTER SALE SERVICE STANDARD AND BOASTING TO BE MANUFACTURING BEST WASHING MACHINE.I ALSO ENQUIRED ABOUT CONTACTING NEXT HIGHER PERSONEL BUT NO ONE GAVE THE ADRESS OR NAME WITH PHONE NUMBER.
IF THIS IS THR STATUS OF WORKING OF THIS COMPANY IT SHOULD MANUFACHERIND AND WIND UP.
WITH REGARDS

C.M.BHATIA

IFB washing machine is not working and we have tried to call the complaint desk - Banglore but are not able to get through anyone since 2 days.

my machine is not working. tele no given for coplaint not responding.complaint through showroom not responding.

HI,

I bought an IFB top loader washing machine on 28th Dec 2008. Now it is not working properly. Even afte repeated calls to the customer care no one is bothered to look in to this. My contact number is [protected] or [protected].

IFB Washing Machine. — Non installation of Washing Machine.

Sir,
I have purchased a fully automatic Washing Machine of IFB Company on 08.03.2009. The model is AW8061 from Doordarshan (Ch.II) at Barasat, Dist. 24 Parganas (North), Kolkata. Till date no official from IFB Company has visited for installation of the same. It is requested that the same may be installed at the earliest.

Thanking You,

(Soma Kundu).

sir,
my washing machine is not working for the period of one month. we had already given complaint to the IFB office at cuddalore(Tamil Nadu ).Service man said that motor should be replaced.we already takenAMC.but no one will come to replace the motor.Every day we giving complaint through phone to office.but no one take any necessary action. if it occurs further then we will file at consumer court. so please take immediatly for the necessary steps

Washing machine giving very sound.

IFB - Washing Machine — Non have visited for Installation since purchased.

I purchased a IFB Washing Machine from Rajkamal Electronics Pvt. Ltd. (Hyderabad) model:Elena DLX, but since the day I have purchased non from the company has come to install/demonstrate the unit. The dealer said that company personal will come and unpack the unit or else warranty/ damage can not be claimed.
Unfortunate to tell that a international brand like IFB has such pathetic service.

My IFB washing machine located at Thanjavur/Tamilnadu is under repair. The problems is identified in shock absorber, powder loading dub leakage and bearing areas. AMC is also done vide receipt cum invoice no.8057 dt.02.06.09 and amt is Rs.2637/- The problems are shown to ur service person and till dt not attended. Immediate attention is reqd.

IFB senator fully automatic washing machine. — New Faulty machine not replaced.

My Name is Asak R. Khan R/O G-72 Second Floor, Muradi Road Batla House Jamia Nagar New Delhi25. PH:[protected]

I have bought an IFB senator 6kg fully automatic front loading machine on 2nd July 09.I get it installed on 10th Aug. as I was out of station. While installation it was found that drier was not working. I placed complaint to replace the machine. Complaint no. is registered with IFB as 3378718. I have been given nos of Ankita Desai (+91-[protected]), Monia (+91-[protected]) and Mr. Chandol(+91-[protected]) to talk in this concern.Monica and Ankita took me casually and didn’t respond as they should do.Mr Chandol never picked the phone. In fact he disconnected and switched off the phone everytime I called him.I called customer care time and again. Customer care executive gave me a no. of Mr. Manish Lodha (+91-[protected]), head of service forsouth delhi.His behavior is rude and very insulting. Instead of helping me out he abused and threatened me and harassed me. I was not expecting that kind of response from a personnel of a reputed company. I am feeling very depressed now. I didn't purchase this machine to get insulted by IFB personnel. I wish I would have bought some other customer caring brand. My machine is still not replaced and the older one is not working.Please help me out.

Regards,
Asad

Dear Sir,

The IFB washing machine, which is around 1 year old is not working. The drums inside the washing machine is not rotating. Sometime some sounds are also given by the machine.

WASHING MACHINE NOT WORKING

IFB washing machine was not working so we made a complaint at[protected] and registered complaint under comlaint id# 3603941. A mechanic came after 3 days and after examining the machine said that he shall come again with required spares. After that the IFB is not responding. Their local office in Ludhiana ph No.[protected] only once picked the phone and were clueless/
39004321 responded once 4days back and gave me the no,. of a local official by name of Sandeep Mehra Ph. no. [protected] who has not bothered to pick the phone even once.
The consumer complaint centre gets connected but the customer care ex doesnot come on line for at all and we are left with nothing but a recoreded message running again and again.

Machine not working
IFB washing machine was not working so we made a complaint at[protected] and registered complaint under comlaint id# 3606941. A mechanic came after 3 days and after examining the machine said that he shall come again with required spares. After that the IFB is not responding. Their local office in Ludhiana ph No.[protected] only once picked the phone and were clueless/
39004321 responded once 4days back and gave me the no,. of a local official by name of Sandeep Mehra Ph. no. [protected] who has not bothered to pick the phone even once.
The consumer complaint centre gets connected but the customer care ex doesnot come on line for at all and we are left with nothing but a recoreded message running again and again.
My customer ID# with IFB is 157808.

I wrote the complaint no. wrong. It is 3606941
cutomer id is 157808

IFB - Washing Machine — Not responding to the complaint

We have IFB washing machine, and which is under AMC (Annual Maintenance Contract). Now since past two months we are facing the problem in the machine as there internal wiring is cut within the machine and as result of this current is being passed on the external body. Moreover due to the water contact this current is also experienced in various areas in our resisdence. We have complained several times and all the time persons come and go without resolving the problem. Now they are not even responding to our complains and as AMC shall be completing within short time so they donot want to change the internal wiring which is part of the contract. Once the contract expires they would charge us for the same. We even agreed to pay the additional money for the wiring if needed but only after the problem is completely resolved not in advance.
Please take up the matter with this company we are tired of running after them.
Our contact details are[protected] and[protected].

Sir /maidam

sir hamara IFB WASHING MACHINE - ifb washing machine is not working and usi ke ander hamare school ke bachho ke kapre hai aar aapke jo service senter hai waha hamne complan kiya 3-4 baar aar aaj tak koi nahi aar aar hamare family ke kuch kapre usi me pare hai

Sir /maidam Pls aap aapna koi eng. ko hamare pass bhejkar use jaldi thik kar dijia sir plz usi ke karan mere bachche school nahi ja pa rahe hai aar bacho ka exem. bhi hai sir plz

Kuarpal Singh
[protected]

i bought the model Elena Dx on 15th of Feb 2010 from mumbai.When the machine was brought to my home it did not had any cover which sealed the machine. i mean to say that there was a cover which was kept on the machine just for the sake that the machine was to be transported.the delivery was through a courier agency.When the IFB technician was been called for we came to know that he was through ifb franchisee.
we told him about he cover been absent on the machine plus when the drain pipe was kept on the floor hanging one side been attached to the respective possition it drained about a liter of water. he technician said the cover is not there responsibility and the water draining from the machine without been used may be due to the company tests been conducted in the name of quality testing.
the technician just gave us a verbal demo as he said the machine is not been installed. we used the machine only once after that it was working fine.
But today after a week of first time been used when we put the cloths on, switched on the machine, set the wash criteria.the machine was not accepting the water.we waited for half an hour, but the machine is not working.
i request for a qualified technician to go through the issue plus i would like to have a detailed demo for the machine.