[Resolved]  IFB Washing Machine — not working

Dear sir,
My washing machine is not working. i made complaint through custcare but didn't response from ur side. so, awaiting for reply

I purchased IFB WASHING MECHINE on 04/08/2006 at VASANTH & CO, TAMBARAM, with two years warranty valid up to 03/08/2008. as IFB sales man adviced, I was taken EXTENDED WARRANTY up to 03/08/2010.
but it was working only 1 and half year only. I was lodged my first complaint on third week of july 2008. so I was complaint within the first warranty period, but they are not attended. even making complaint continuously, one boy has came at 9.00 pm and verified all the papers then he attended few minutes, he said before started senior service man will come. even after I am making complaint pefiodically . Till the mechine is same potition. in the meantime one service man came to attended and received one copy of extended warranty paper.his also said same answer senior service man will come, till date nobady will come, the mechine also continue same problem. Iam having washing mechine more than a year like showcase after spent arround Rs.22000 for purchased . I am very much upset in this matter, within my family also making problem when ever they washing. kindly look at the matter very serious.
Thanking you

My washing mechine is not working, Please provide us service center neumber near porur chennai

i have complient last week still nobody attend,it will under amc,my report no is 3725083

it is under amc,machine dead.

i m n chennai(tambaram) v buy washing machine in previous one year before, from the first month the mother board get failed in the same manner we got error atleastin two months now, washing mode is not done it wil goes to spin mode after pressing start button. kindly do it workable as soon .

My ID no-1996991, Complaint no-3744736 Date[protected] Still Today[protected] The machine is not working, Please take necessary action to run the machine as quick possible and reply

NOT working properly and water leaking from back side

Dear Sir my name is Wilson Thomas, i purchased a Washing Machines from GIRIAS , HRBR Lay out, on 27/11/2008 , from last one month my machine is not working i registered a complaint, my complaint number is 4571684, my id number is 2329003 but already one month over nobody came here to rectify the complaint, please take necessary action on this issues.

I have booked a IFB washing machine senator 6kg on[protected] from IFB main outlet at Vadapalani chennai, tamilnadu.The washing machine was delivered to my house on[protected].I have informed the customer cell on the same day itself to send a person to demonstrate on its working. They sent a person on[protected] only for demo. He checked the machine and informed some electrical fault in the machine, which he said, he would attend it the next day itself. But even after repeated calls to IFB customer cell there has been no response till date. Check the above problem and do the needful immediately.

customer id-2349815
customer name- Sivanesan
contact no.-[protected]

I registered a complaint about the IFB washing machine on 24 june 2010 in your site but till now i did'nt get any call from any one regarding this matter. we don't know what to do please tell us . we are running a children home we need the washing machine because they all school going children, if this is not able to rectify please tell us so that we can purchased other company product.

Anukampa Children home
[protected]
[protected]
[protected]@gmail.com

very poor service

Dear Sir
My IFB washing Machine is not working prperly please send an enginer as your earlist.
Dr R K Bajpai
6SBI colony k block kidwai nagar
kanpur
[protected]- Mob

Our Machine IFB Washing Machine-Elena is under AMC. Since this machine is not working we have lodged a complaing on 26.10.2010 and the service personnel attend the complaint on 03.11.2010 i.e., after 7 days(.) He made some repairs and told us in case of any problem further to contact him and given his Cell No.(.) Soon after the service personnel left the site we have loaded the machine and the machine started working (.) But all of sudden in between the machine stopped itself (.) We have informed the same to the Service Personnel who attend the complaint (.) In turn he told to contact the call centre only and also told that he can do nothing unless we lodge the complaint with call centre (.) Hence, we have lodged a complaing in their site (.) The service engineer Mr. Lokesh himself informed us his Cell no. and told us to contact immediately him in case of any problem... But when we have called him he told us he can do nothing.. and also told us to lodge a complaing at call centre(.) As the service engineer attended the complaint after 7 days.. with the loaded clothes.. whether we have to wait further 7 days...

In the light of the above... we can know about the promptness of the company while attending the problems of the customer... The services of the company are not all satisfactory... While undertaking the AMC they told many things and actually when problem comes they are telling cock n bull stories.. and creating problems rather than solving the same.

Awaiting for prompt services of the co.,

Dear Sir,
Good Morning. I purchased a IFB Washing Machine on Jan 2008. Suddenly machine is not functioning on 23.2.11 onwards. Over phone I informed to the company. One man came and told that Pumbing part is damaged. The cost of the part is nearly Rs.2000/- if you want to get that part freely you have to join in Annual Service Scheme. But for that you have to pay Rs.2000/- IFB is the best and prestigious company that is why we prefer to purchase. I paid Rs.2000/- But I am not happy. Within four years how one part get damaged? What is the reason for that? One who came he himself told that normally in this type IFB this part will be damaged. He told some technical reasons. I am unable to convince by his reply. Do the needful. In future it should not repeated.
Expecting your valuable reply.
Thanking you.

machine under AMC complaint lodged on 4/4/11 not attended till date

my ifb aileena is not working properly since last two days so please send service eniner a.s.a.p
mohan chandra
B-116/4
INDRA NAGAR
NEAR SHEKHER HOSPITAL
LUCKNOW
PH[protected], [protected], 2343122

My IFB washing machine is under AMC and I am in chennai.In spite of the repeated request and booked complaint and the complaint number also allotted and informed to local technicians no service persons are attending the machine or attending without rectifying the mistakes and once they go out of my residence residnce the machine is now working.,The manager at Chennai is sending some unqualified technicians and without solving the problem, the complaint is closed..I am not able to under stand the reasons for this casual attitude.No higher officials telephone numbers are available for the redresal.

i have been loding complaint since september last week, but still the problems is not solved. my last complaint number is 7583101.

I WOULD BRING TO NOTICE THAT 10 DAYS BEFORE COMSUMER COURT HAS GIVEN A JUDGMENT IN FAVOUR OF COMPLAINANT THAT ONCE THE MACHINE UNDER WARRANTY, IT IS THE DUTY OF DEALER TO RECITY THE PROBLEMS AND THE COURT HAS SLAPPED FINE UPTO RS.50,000/-

I AM HAVING THE JUDGMENT ORDER WITH ME, IF THE PROBLEM IS NOT SORTED OUT WITHIN 24 HOURSE, WE WILL MEET THE COURT AND I WILL SUE FOR MORE THAN RS.1 LACS FOR MENTAL AGONY, ETC. THIS IS THE LAST WARNING. HOPE YOU WILL NOT ALLOW ME TO INITIATE LEGAL ACTION.

ifb machine is not working can you send some body.my contact number is [protected]

B.Swaminathan, HM,
4/50 natesan nagar,
kallalngudi,
alangudi(post)
pudukkottai(dt).
phone : [protected]

sir,
I have purchased one IFB washing machine(elite) at adayar chennai in the year january 2002. The transparent door lid has broken before 1 year. I have approched one venkatachalam machanic IFB shop trichy but, he has not give any response for the repairment.

kindly make some arrangement to for the re-install the door properly and to run the machine properly for the cloth washing. I shall meet out the expense and i will be very thankful to you.