[Resolved] IFB Washing Machine — Washing machine drum out of stock | |||
Hi sir/madam I have been using ifb fully automatic washing machine from eight years, i had just purchased because of the brand name, but service engineers in himachal are spoiling the brand name. I mean if i m buying one product of ifb that will be my first and last product of ifb. Why The reason is poor/poorer/poorest after sales service by ifb people. My compliant wss regarding loud sound by washing machine while washing which seems like washing machine can blast any time. So i had registerd a complaint two months back complaint number was 9675464. After a weeks time service engineer comes and says the drum has to be replaced and the drum is out of stock. Know the time has passed away we had a word with the engineer his name is arvind. He says their is no drum with the company but i will change on my own rather registing complaint with ifb. Wich means that he will steal the part and he will ask payment and he will change when he has time. Till know nothing has been done kindly see it Was this information helpful? | |||
Mar 15, 2017 Complaint marked as Resolved Verified Support Dec 05, 2012 IFB Industries Customer Care's response Dear Sir, We regret the inconvenience caused to you. We have escalated your concern and will attend to it immediately. Assuring you the best of our services. Regards, IFB customer care Verified Support Dec 12, 2012 IFB Industries Customer Care's response Dear Sir / Ma'amHope your concern has been resolved and you are satisfied. In future for any concerns, you can call our customer care numbers [protected](BSNL/MTNL) or[protected]other providers) or visit our website www.ifbappliances.com Assuring you the best of our services. Regards, IFB customer care | |||
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Plot No IND 5, Sector 1, East Kolkata Township, Kolkata, West Bengal, India - 700107
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