| Address: | Mumbai City, Maharashtra |
I have opened the account two months before. I was some what reluctant when Iforex representative called me and told that i can only give further information about Iforex and other details when you deposit $100 Minimum. Initally by mistake i had entered wrong surname in registration, representative from Iforex told me after 1.5 months that your details are not matching. I asked what could be possible alternative then he told i can change your detials. He change the details but did not inform about the same. After even submission of documents, their representative followed up for documents. I told i had already given. Surprisingly i received call from them and they told if you withdrway your money you either withdrwraw right now or else you will not able to withdraw money. After several appeal and discussion with their team, it was frustrating experience that they are not clear about the process. Just they want to get the customer and when matter come for withdrawal, they will not respond. After all this suffering, they told the better way is to open new account. I told this time i must not get any problem which happend earlier. He told we will take care this time and your previous account will be closed. I had opened new account and now they are telling you can not use the same credit card which you have used earlier. They must have told me before opening of the account that you will not be able to use credit card which you have already used fro previous account. This is really worst and stupid things. I wanted to registered serious complain towards Iforex and the way they are handling customer. Not at all happy. Was this information helpful? | 
