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My complaint is also similar. I purchased the INalsa Maxie food processor in August 2011 and after 15 days o[censored]se the product has started developing cracks. It also vibrates while in use and the juicer extracts not only the juice but also fibres get mixed with the juice. Seriously the company is not manufacturing quality products. I would like to get my money back. I do not want to try the replaced product. What should I do.
I have the similar issue, I'm tired of calling customer service in Bangalore(Pramanjay Associates) every time there is a jar cracking or the rotating plastic wheel breaks when grinding loads.They replace for small body parts which are less cost with no argument, The crack in the base unit body cover to my surprise they said not covered in warranty after 6 months although the doc doesn't say that. Poor customer service, the persons don't turn up if you don't remind them after a week, and should repeat it every 3 days after that...