[Resolved]  Inalsa Food Processor — cracking body

i bought inalsa maxie FP 13 months ago,after using it for 2 months,now i have opened it after 8-9 months. i can notice its body part cracking.the jar also have cracked from base(black ) as if it had fallen down.the main body also has few crackes(from inside) in the area where the jar is fitted.the service centre pepole are saying that replacement chances are less & bcz the warranty has also expired i might have 2 bear the expenses.i belive it is due to poor quality of plastic used & company must replace it to keep up the image & believe of customer.the job no. is AR-C56.
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Aug 13, 2020
Complaint marked as Resolved 
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Hi,

I have the similar issue, I'm tired of calling customer service in Bangalore(Pramanjay Associates) every time there is a jar cracking or the rotating plastic wheel breaks when grinding loads.They replace for small body parts which are less cost with no argument, The crack in the base unit body cover to my surprise they said not covered in warranty after 6 months although the doc doesn't say that. Poor customer service, the persons don't turn up if you don't remind them after a week, and should repeat it every 3 days after that...
My complaint is also similar. I purchased the INalsa Maxie food processor in August 2011 and after 15 days o[censored]se the product has started developing cracks. It also vibrates while in use and the juicer extracts not only the juice but also fibres get mixed with the juice. Seriously the company is not manufacturing quality products. I would like to get my money back. I do not want to try the replaced product. What should I do.

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