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[Resolved]  Indane Agency Rani Bagh Gas Agency, Shakurpur Delhi - 110034 — delivery address

SIR, I AM CHANDER PARKASH SHARMA A CONSUMER OF RANI BAGH GAS AGENCY VIDE CONNECTION NO RB-8194. FIRST COMPLAINT AGAINST THIS AGENCY IS THAT THEY NEVER LIFT THE RECEIVER OF PHONE. WE HAVE TO TRY TO CONTACT THEM ON TELEPHONE BUT ALL IN VAIN. IF WE GO THERE PERSONALLY AND LODGE COMPLAINT THEY ALWAYS SHOUTED. THEIR BEHAVIOUR IS NOT TOLERABLE.

SECONDLY I HAD SHIFTED FROM MY RESIDENCE 3083, MOHINDRA PARK, RANI BAGH DELHI-110034 TO 3148, MOHINDRA PARK RANI BAGH DELHI-34 NEAR MY RESIDENCE DUE TO RECONSTRUCTION OF MY HOUSE. I INFORMED VERBALLY TO THE DELIVERYMAN TO GIVE THE DELIVERY AT 3148 INSTEAD OF 3083 MOHINDRA PARK TILL THE COMPLETION AND SHIFTING TO MY OWN RESIDENCE. I DID NOT GIVEN ANY REQUISITION LETTER TO THE AGENCY TO CHANGE MY ADDRESS/DELIVERY ADDRESS. IWAS LIVING AT 3148 MOHINDRA PARK ON TEMPORARY BASIS I HAD NOT BOUGHT THAT HOUSE. DELIVERY PLACE WAS CHANGED ON VERBALLY REQUESTS FOR A TEMPORARY PERIOD. HENCE, QUESTION DOES NOT ARISE TO GIVE A LETTER TO CHANGE THE ADDRESS. THEN HOW CAN AGENCY CHANGE MY ADDRESS IN THEIR RECORD. NOW WHENEVER I REQUEST THE AGENCY TO GIVE THE DELIVERY ON MY OWN RESIDENCE AT 3083, MOHINDRA PARK, RANI BAGH DELHI-34 AS I HAVE BEEN SHIFED TO MY RESIDENCE ON 21.1.2008., I HAVE BEEN ASKED TO COME PERSONALLY WITH THE RELEVANT DOCUMENTS JUST LIKE GAS PAPERS THEN THEY WILL LOOK INTO THE MATTER. NOW PLEASE LET ME KNOW WHAT SHOULD I DO ? I AM A JOURNALIST. IF I PUBLISH THE COMPLAINT IN NEWS PAPER IT WILL BE HARMFUL FOR THE DIGNITY/PRESTIGE OF YOUR COMPANY. THE STAFF OF RANI BAGH GAS SERVICE HAVE NO CONCERN WITH THE DIGNITY OF INDANE. YOU ARE REQUESTED TO KINDLY TAKE A STRICT ACTION IN THIS REGARD IMMEDIATELY AND INFORM ME PLEASE. IF POSITIVE RESPONSE IS NOT TAKEN WITHIN 15 DAYS OF THIS COMPLAINT, I WILL BE COMPELLED TO TAKE PAINFUL ACTION AGAINST THIS AGENCY BY FILING A SUIT IN THE CONSUMER COURT. PLEASE DO THE NEEDFUL AND OBLIGE.

THANKING YOU,
YOURS FAITHFULLY

CHADER PARKASH SHARMA
3083, MOHINDRA PARK, RANI BAGH, DELHI-110034.
PHONE NO[protected] MOBILE NO [protected].
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Complaint marked as Resolved Aug 14, 2020
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    Indian Oil Corporation [IOC]
    Customer Care Service
    Customer satisfaction rating
    50%
    Complaints
    10180
    Pending
    0
    Resolved
    5082
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
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