[Resolved]  Indane Gas Agency - Kk Indane Enterprises — unable to contact the agency

The agency at Iblur Bangalore KK INdane ENterprises is not accessible by phone at all. I have to try a minimum of 25 to 30 times (I am not exaggerating this) before the line is free. Is there a way to address this as it gets very frustrating to reach and book the cylinder.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I completely agree that it is almost impossible to book gas at KK Indane over phone. Most of time we have to go to the shop to book gas. Even at the shop, there is no system and one doesnot know whether gas been booked or not. The delivery man also harasses ladies and extorts money towards delivery charges. If you dont pay then they ensure that the gas is not delivered on time. Request Indian Oil Corp to intervene and stop such harrasment by KK Indane.
I booked the cylinder on 11/12/2009 in KK Indane enterprise Ulsoor branch.
Still I received it. Booking No is 3808. Consumer No: 3155. Please help me
Hi Subash, Can you please share the phone numbers of KK Indane, Ulsoor branch?
i strongly agree with your compalint. K.K.indane is actually inaccessible. all their numbers are either not available or is switched off. Its really frustating.
something must be done about it. If they are unable to manage, the agency should be given to competent people. Why make people suffer.

Tripti from Ulsoor
KK indane is not at all accessible on phone. More over, since last 20 months or so, I never got home delivery of gas cylinder in HSR layout. Every time we need to pick the cylinder from the Ibur shop.
Indian Oil should handover this agency to someone else. This is really pathetic experience as all the numbers will be either busy OR will be temp disconnected. Probably, employees of KK Indane are too lazy and dont keep the receiver of the phone.
I completely agree with all of you regarding K K Indane gas agency. I was trying to book a cylinder since 01-Feb-11 and finally managed to get hold of them on 13-Feb-11 at this number[protected]. They said that it will be delivered withing 4 days and the worst part is that it has not been delivered yet and because of this I had to get a private gas cylinder which costs very high for me.

Moreover, all the other three numbers +[protected], 25513291, 25566899 are out of reach most of the time and sometimes luckily the ring goes but no one picks up.

Now, what do we do about it ?? Its high time. I did like the service initially but now, it has gone out of sorts.
I wrongly mentioned that I caught hold of them on 13-Feb-11. Actually, its 03-Feb-11. and its been more than ten days now since I have not received my cylinder.
KK INDANE IS THE WORST GAS DISTRIBUTOR IN BNAGALORE
Hi All,

From now on you can book your gas by calling IVR for any agency. Please follow the below instruction.

Call No. [protected] - and dial 3 for english - then enter[protected] for K K Indane agency - and press 1 to confirm - then enter consumer no. xxxxx - then press 1 to confirm - again press 1 to hear the booking reference.

-Srinivasan
I am facing the same problem as many of you.I have take the complain to india gas itself ..
I had resisted a complain in http://www.iocl.com/Products/Indanegas.aspx and to my surprise i got a call from them and they booked the gas for me.
OR u can call
Call No. [protected] - and dial 3 for english - then enter[protected] for K K Indane agency - and press 1 to confirm - then enter consumer no. xxxxx - then press 1 to confirm - again press 1 to hear the booking reference.
Hope this helps ..)
i booked a cylinder in kk indane ulsoor branch, the no one worst service they provide they not even receive the call and respond to the customer, if we book the gas they charge more amount which is not mentioned in the bill if we ask they are not providing the cylinder, they are not delivering it properly on time no response in phone useless people i don't know wat to do for them this is not the 1st time many times they do the same thing there is no one to question them and no public to ask them a question if they cheat like this wat is the use they even sale the gas in black also. so kindly authorised persons who see this message take a action against them and do need full help for all the citizen of india.
Dear sir,

My Consumer no is77869.I was shifted from Ulsoor to Kodichikkanahalli.Now I would like to transfer my gas connection to M/s Sadguru Gas agencies, Kodichikkanahalli.Kindly inform the procedure by my e-mail per return.

My E-mail ID:[protected]@gmail.com

With Kind Regards

K Narayanappa
Consumer No-77869
I have to get the answer

K Narayanappa
I agree with you all, i have been trying to reach out kk indane Ulsoor branch for new connection, phone rings but no one receive the call, its been a month now, not able to reach them.its pathetic.I request to the authority concerned to take the required action against them .Wonder what they are doing at the office.
I think the license needs to be cancelled for this agency. I have been trying to reach them for the past 3 weeks. Not even once i got their line either its busy or no one picks up. Finally i went to the office that's in Ulsoor last Saturday. The condition there is worst where the staff does not have any etiquettes. They are so rude and so unhelpful and there is this one guy ( who sits in the new connection / transfer conenction counter), i don't know his name but My god..he is so loud, so rude and so uncultured in talking to the customers. He doesnt even see the age of the person at whom he is shouting. No respect towards the customer.
They have about four telephone numbers and not even one in that is accessible. Its just not possible to go there every time you have a query. I just need the telephone number of their Bellandur agency ( which I am unable to get on the web)... Can anyone help me?

Thanks
Anupa
Not sure of a reason why our GAS connection was transferred from Vishnu to KK henceforth, experiencing too much inconvenience. Though we receive a message there isn't any guarentee that we get a cylinder.. by the is someone looking at our problems ?? or just showing our dissatisfaction so that our mind will be cool.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Oil Corporation [IOC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    13273
    Pending
    0
    Resolved
    5155
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View all Indian Oil Corporation [IOC] contact information