Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Indane Gas Agency - Sri Maa Krupa Gas Agency — Non supply of gas cylinder

My consumer No is 10165 in the Name o[censored]sha Rao. I had booked the cylinder on 16th Dec 2008 and due to no response till the 20th Jan 2009, I rebooked it on the 23rd Jan 09. I personally visited the gas agency on the 30th Jan 09 and requested them to supply the cylinder, for which they promised to do an immediate delivery.

It is pretty disghusting to note that I have not yet received the cylinder. Will someone be able to look into this and do the needful?

The Gas agency Address

Sri Ma Krupa Agency
Mugappair, Chennai. Ph Nos 26563350 and 26562087
ADVERTISEMENT
Complaint marked as Resolved Aug 14, 2020
Complaint comments  4 CommentsShareTweet

Comments

The person who deliver the cylinder is really a mad person. Asking 15 above the bill amount. When we question them they say all are giving and asking us to give the same amount. I already gave them 410 my bill amount was 404. My house is ground floor and no pain for him carrying the cylinder from the van. The deliver person is threatening that we cant get cylinder delivered and challenges we will spend more than 20 to call the customer care. This service show they wont have any respect for the customer. They are beggars don't have sense at all . I dont know what the hell they run the gas agencies . They can go and beg in all the customer's house instead.
The person who deliver the cylinder is really a mad person. Asking Rs.26 above the bill amount. When we question them they say all are giving and asking us to give the same amount.
The Gas agency Address

Sri Ma Krupa Agency
Mugappair, Chennai.

This is the most ridiculous Gas agency that i have come across. Its been a month now since i have placed a booking (22nd January, 2015) for LPG cylinder, till date i havent recieved it. Their phone lines are kept out of the hook, so that no one can call them. They automatically Cancel the Order and then Re-book, so that the delivery gets delayed . This is not the first time, it has happens everytime i try to do a refill.

INDANE can you please take action on this ASAP

Regards,
Safeer
ADVERTISEMENT
This is one of the worst gas agencies with absolutely no customer service. The gas delivery person demands for rs.40 and is very very rude to people. There is no change even after talking to these people many times on this issue. similary they came now to check the tube and gas and demanded rs.150 as fees stating that IOCL has asked us to collect and we will be paying it IOCL. when i asked them for the communication proof from IOCL they have no answer. The phone lines are always kept out of the hook or faulty. no way to reach them except for going there personally. They have attempted a delivery yesterday and they say the door is locked when i have made all arrangements in the next house for delivery which is the usual procedure. the delivery is always late. As per norms the cylinder should be delivered within two days of raising the bill. But not once has this condition been met. I wish someone will take this in hand and give them instructions and impart training on how to handle customers.

My consumer no. 17975
Sri makripa gas agency
Spartan nagar
26563350 is their contact number.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Indian Oil Corporation [IOC]
    Customer Care Service
    Customer satisfaction rating
    50%
    Complaints
    10174
    Pending
    0
    Resolved
    5081
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View Full Information
    ADVERTISEMENT