[Resolved]  Indane Gas / Agnihotri Gas Services Sec - 37 Noida — Poor Customer Service

All the above complaints are genuine however mild in nature. In fact the Agnihotri Gas Service is worst in serving and I would advocvate of revokation of their Indane franchise. They do not respond well, they do not serve well and they make very false commitment always coming with some alibi. The numbers 2430128/2430269/ 2430300/4319765 seems to be busy always and the worst is when it rings no one picks most of the time and if you call imidiately after the first call (that rang up), it start saying busy...hooooof it's pathetic...Please let me know how to switch service provider.

I fully agree. Agnihotri is completely useless. All alegations above 100% correct. Let us all get together and get his agency canclelled. I once had the opportunity to talk the owner lady as well. She claimed that she is a war widow. How can a dignified lady like her have the agency behave with customrs like this. Is anybody in IOCL listening.??

Agnihotri gas service noida — Unavailability of service

Several times I try to reach Agnihotri gas service it is impossible to get through. Today my gas is leaking and I donto know what to do! This is the second time that a leaking cylinder has been delivered and you cannot get their number to make a complaint or get service!

Agnihotri Gas Service, SEc 37 NOida is not providing satisfactory services as i'm calling since 1 week and nobody picks up the phone and rest of the time lines were busy..

AGNIHOTRI GAS AGENCY, SEC 37, NOIDA. — very poor service

Agnihotri Gas Services sec-37 NOIDA, is poor in serving the customer as whenever We want to book the Gas All time we find they used to keep the phone lines busy.

They never understand the importance of customer.

I agree with the complaint... I called Agnihotri Gas services continously for 45 min and still was not been able to reach them. Ultimately, one of the phones did ring and no one picked it up.

I am trying their phone for the last 4 days...
but it going busy all the time...

Agnihotri Gas Service — Unavailability of booking Nos

For the last one week I am trying hard to book the gas cylinder.Tried calling on the nos 2430300, 2430269, 25611260, 25611031...everytime there is a response that dial after some time.It has become really impossible to get your call across on the landline nos.

Kindly help.

Sirs
I am a housewife living in Dharmapuri town Tamil nadu.M/s Rajalakshmi Agencies is the dealer for Indane Gas.
My consumer no.is 45735.
The dealer is dictating terms in this town that the gas booking would be allowed only after 30 days of the previous delivery.One has to wait for 30 days and hunt for his phones nos260603, 261011, 268886, 262127 and find that the all the four phones are either always engaged or out of reach.B y this processcustomers valubl;e time is wasted.By gods grace if responded in phone the adamant reply will be "YOU MAY GET AFTER 15 DAYS !!!.
This the state and treatment to the poor helpless consumer at DHARAMPURI.
The seal of the refil is not in tact and fulproof.God only knows what is being done to the seals.Will you please forward this complaint to the grievences/vigilance cell at Coimbatoreand Chennai

IOC — poor availability having 2 cylinders

My name Santosh kumar ram of ambagan railway colony, QTR -no 278/A, p.o & dist :Burdwan (w.b), we are fifteen members altogether in this family and we have two bottles of IOC CYLINDERS . My consumer no is SG 08133 in the name of Santosh kr ram with the distributor code of 36190027 having address of STATE GOVT. EMPLOYEE CONCESSION CO-OPERATIVE STORES LTD, Kachari road burdwan. I never got cylinder within less than 25 days minimum and max of 35 days in my life but i have two cylinders of IOC which is of no value for me at any time.I requested this agency to transfer my no to GOBIND GAS CO but their is no response from both end .Thus I request before you to surrender my 2nd cylinder and get my fund back so that I can arrange another company bottle.My family is facing huge problem nowadays as they have to cook on stove for last one week due to not avaibility of IOC gas and my boss where I am the staff they also are not satisfied with my job as i HAVE TO GO AND STAND IN THE LINE FOR HOURS for the cylinder .Plz help me otherwise Ihave to take some other step .Waiting for your response .

Service of Agnihotri is really very very pathetic and hopeless. No body picks the phone ..they always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

Service really bad no body picks the even if rings... other wise phone is busy.

At the time of shifting my connection from Hyderabad to Noida . I got a old regulator which is not working proplerly I tryed my best to replace it but till today I fail to replace it ..

I have never seen such kind of mismanaged agency to serve IOC customer in any city I have been to. (1). Mrs. Agnihotri is so rude in dealing with customer.
(2). Long queues with no proper resolution.
(3). No valure for other's time.
(4). Phone lines always budy.

I request either this branch should be replaced with new employees or branch should be closed.

I AGREE WITH COMPLAINTS.THE BEHAVIOUR AND UTTERANCES OF PROP. AN OLD LADY AND HER DAUGHTER IS VERY RUDE . THEY AND THEIR STAFF ARE VERY DISCOURTIES TOWARDS INDANE CUSTOMERS. THE INDANE OFFICIALS PUT A DEAF EAR TO COMPLAINTS.THIS ALL IS BECAUSE INDIANOIL IS A PSU.

I am looking for a new gas connection in NOIDA. Could any one suggest, which is the best gas dealer service in noida

your service is very-very poor

I applied for a gas cylinder on February 5, 2009 through your Saltlake Gas Agency (IA-260), Sector-3, Saltlake, WB. My consumer number is 11785 (DBC[protected] in the name of Kartik Ta. After several visit and phone calls to the agency, I am wondering how come this inefficient, irresponsible agency is working under a prestigious, award winning company like IOC. May I suggest you to take care about my gas cylinder delivery immediately and maintain your reputation.
May 22, 2009

I totally agree with the complaints against Agnihotri Gas. I have also been at the receiving end of this particular gas agency which supplies us with LPG cylinders. Thier service is simply pathetic.The guys at Agnihotri need help to sort out their service culture. Despite so many lines, they always succeed in keeping all lines busy or worse do not respond when it actually rings.

Yes, we always agree. Whenever we booked, after calling them 3 - 4 times then only they deliver the Gas cylinder to the consumer after a gap 6 - 7 days. Always they do not picking up the phone. very very poor services always.