[Resolved]  Indane Gas / Agnihotri Gas Services Sec - 37 Noida — Poor Customer Service

Service is really bad there phones are always busy. God knows how they are able to do that !!

I know this Agnihotri Gas, Sector-37 is the worst Gas Agency in Noida.
I, also, agree with all the above complaints except one, defending the said Gas Agency.
But, I am still thinking that nothing will happen to this agency and its owner.
They are behaving/ working in the same manner for the last so many decades and hope, will not change their sad attitude towards their customers, who are in fact responsible for their (including employees) bread & butter.
Let them enjoy till a new Anna Hazaare take a birth amongst us.

I also agree. Their service is really worst of the lot. Their phone line is always busy and when th phone rings also they never pick up unless you are patient enough to wait. It tales almost one week to book gas cylinder with them.

Services of Agnihotri is really very poor even not body picks the phone. It is always busy and even after booking they took 10 day to deliver the gas with half filled. Generally the the cylender weight is 14.2 Kg but they deliver 10 to 12 Kg.
This is the area on which i would like to bring the attention of all. IOCL must have to cancled the licence and take heavy penalty from Agnihotri due to loss of Goodwill of such a reputed compnay.

AGNIHOTRI GAS AGENCY — phone lines always busy

when ever we want to book ags the phone is busy . the staff of this agency is very rude and uncopprative

The gas agency keep the phones busy by keeping the phones off the cradle, this I have seen personally once I had visited them earlier to book the gas at their shop.. Then donot attend when the phone is ringing. I had tried throughout the day yesterday but eiher it was engaged or there was no response.

Pathetic customer care.. Phone lines either go busy or unanswered for calling on more than 50 times.. It is a pain to book a gas cylinder itself. I agree with all the complaints logged against this service provider.

Noida , Indian Gas sector -37 — Very Poor Service

I am facing problem in booking my Gas . For last Five day I try to call or book gas through SMS but I couldnot. Mesasge is getting Fail . and No one picking the call at Aghinotri Gas agency.
Please help.

Customer No -38987

Mobile No Provide by agency - [protected]/[protected]

Yes, I am also agree with complaint. Since last two days I am traying to calling at Agnihotri Gas. But always all lines are busy and whenever connected nobody is responding.

Agnihotri Gas Service — Gas Cylinder delivery is very poor.

Dear Sir,

I booked my gas refill request 1 months ago and gas is not delivered to me, when I contacted the distributor office, she told me that "booking has been cancelled due to some reasons, so you have to book it again" and I did the same. two weeks are already over and gas is not delivered to me till. When I contacted to office, i got reply that vehicle is not available for the delivery purpose, so delay may be there. I got a great surprise to see suchh irresponsible behaviour of gas agency. I am facing lot of problems due to late supply of gas. I am mentaly harassed due to such irresponsible acts. Please take strict action against the agency at the earliest. I will be highly greatful of you.

Thanks.

Vivek Kumar
Gas Connection No. - K 23742

INDANE GAS/ AGNIHOTRI GAS SERVICES — GAS NOT RECEIVED

WE HAVE BOOKED THE CYLINDER ON 17TH SEPTEMPBER 2011. TILL DATE WE HAVE NOT RECEIVED THE GAS CYLINDER FROM AGNIHOTRI GAS SERVICES AS WELL AS WE DID NOT GET ANY RESPONSE FROM THAT COMPANY. MY GAS CONSUMER NO. IS A-37035. GAS HAS NOT DELIVERED. I TRIED AT AGNIHOTRI TELEPHONE NO ONE PICKED. I ALSO HAVE TRIED THROUGH SMS. WE DID NOT RECEIVE ANY GAS CYLINDER.

we want the gas before time of dussera.

I totally agree with the complaints against Agnihotri Gas. I am experiencing very bad service fro this gas agency.
I transfered my connection recently and did a fisrt booking on 8-Sept-2011 and makkar guy said we have to service with a week time for any booking.
After waint for 20+ days when I checked the status, it was canceled, I visited to there shop in sector -37 and had a loud chat about it, and they said book new refill we will deliver in 2 days for sure, I came back home and booked another refill on 1-oct-2011 again. Now it is already 15days, but no response yet. I am getting irritated with Agnihotri's guy and service. I called several times they dint pick the phone at all. I dont know what to do now ? please help me out ?

Service of Agnihotri is really very very pathetic and hopeless. No body picks the phone ..they always keep their phone in busy mode. Neither they deliver gas on time nor listen customer complains. This is really a shame for INDIAN OIL a NAVARATAN Company of INDIA that they dont have customer complaint cell. Pathetic.

Guys willing to meet Agnihotri at one go, please mail me on - rb.[protected]@gmail.com.. ye aise nahi sudharega...

The consumer service is poor. thank god we do not have to contact them for refills. their tele lines are always busy or un attended.

i have lodged six complaints for gas leaking with the call center . i have got the complaint no but no respose from agnihotri gas.

Agnihotri Gas Service — Gas not received

Dear sir,
I am Srinidhi. My Consumer no. is A-37025. I have booked the gas on[protected]. Till date I didn't receive the gas cylinder. I want the cylinder to be delivered on Saturday.

Please send it soon.

Indane LPG — Agnihotri gas services noida non-cooperative

I also called multiple times on the mentioned no.,s they don't pick the calls. For new connection also they call people on specific day and specific time. they sell the accessories forcefully while applying for connection

TERMINATE THE AGENCY IMMEDIATELY.THEY HAVE NORIGHT TO BE IN BUISNESS AS THEY LACK BUISNESS ETHICS DOING BLACK IN BULK RE FIELD TRUCK IS GOING SOME WARE ELSE DO NOT WANT TO SELL IN PUBLIC

one off the fraud owner is Mrs. Agnihotri her number is [protected]. She is such indecent lady which I have ever seen in my life... The worst Service of Gas in Noida... "Agnihotri Gas Service " I really want to sue this company.

THIS LADY IS REALLY AGGRESSIVE AND FRAUD SHE WUD NOT LISTEN ANYTHING ... REALLY WANT THAT THIS AGENCY SHD BE CANCEL FROM THEM IMMEDIATELY... !!!

These people and owner at agnihotri gas agency both are helpless. Owner herself says that this is basic need so people are supposed to suffest to get a gas connection with them. People should have full free days when ever they are visiting them for any kinda or work. For them personal work is at high priority and they can stop doing any work for her personal work.

I request Consumer court to take some action against such owner who thinks they are made owner to make people suffer for their basic needs.