Indane Gas — all time phone busy. delay in delivery

I called a lot more time to ravi gas enterprises kakadeo kanpur but there is no any response it coninues till 3 day. both the no. were busy. when i went personally the don't booked and doing misbehave. plz do an appropriate action my customer id is 43410
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I stay at Sarita Vihar, New Delhi and our Indane Gas Agency is Veena Gas Agency. It is extremely difficult to book gas on telephone, as they keep the phone off-hook for the whole day and exactly at 5:30 PM they re-connect the telephone, but after 5:30 PM the phone rings but nobody picks up. I then booked the gas through Indane Gas on-line booking facility by dialing 1260. But it is an eye wash only. Gas is neither booked nor delivered, though they will give you a booking number but nothing about the status. The whole system is a farce. They are just the customers. The General Manager Customer Care should be questioned what for he is holding the post, just to take the salary every month and enjoy with his family.

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