[Resolved] Indane Gas Company — Delivery of Expired Gas Cylinders

Phaniprakash

from Channapatna, Karnataka

Address:

Hyderabad, Andhra Pradesh

Dear Users,

I was surprised to know that LPG Cylinder for Cooking have an expiry date courtesy TV Channel. Well we have been delivered a Gas Cylinder from Indane Gas, Lingampally Branch, Near BHEL, Hyderabad and to our surprise, we found that the cylinder has an expiry date of B-08. That means it has expired in March/April/May 2008.

Indane Gas doesn't have an online or 24x7 complaint booking service. Even if it is there, no one responds.

We need to be more careful during the delivery of LPG Cylinder to us. Please pass on this message to everyone.

Also suggest how we can prevent such fatal errors that will hamper the safety in our households.

Regards
Phani Prakash Lakkaraju

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Aug 13, 2020

Complaint marked as Resolved

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Comments

rc_chinu

from Hyderabad, Telangana

Indane Gas — Giving Expired Silinders

I am a consumer of indane gas with "BinduShakti Gas Agency" Safilguda, Hyderabad. My customer no is 23776. I week before I booked for a cylinder and today the supplier came with a cylinder which was expired on 1st quarter of 2007. when I told to the supplier about this he told me that all cylinders are like that only so they can't do anything, that's why I returned him.

I want to know that if I will accept the cylinder which is expired and anything will happen to me then the gas company will take the responsibility or not.

What I have to do now?

shekhoosraja

from Ratlam, Madhya Pradesh

Whenever you receive a gas cylinder, you must check if it is valid for use or not. Normally, the dealer will not deliver such a cylinder, but mistakes can happen. If you use the expired cylinder and any mishap happens, the company will not at all take the responsibility.They will refuse to recognize you. The only thing to do in such a case is to talk to the dealer, as only the dealer can help you out in such case of a mishap. In the worst case, you can file a case against the company in the consumer court. This case will have them running in no time, but the sad part is that even after filing the case, the company will not take responsibility and all the losses will have to be payed by the dealer.
However, as you have received the cylinder, don't use it. Keep it capped and report about the same to the sales officer of the company. The phone number of the sales officer can be obtained for the dealer. In case the dealer refuses to give the number, you can note it down from the mandatory board which is displayed in the dealer's office. This board will be white in color and will have the cylinder stock, rates etc written on it.

I will post an entry about the way to read the expiry date of the cylinder today itself, you can check it out later on: www.welkinizer.com

`sivakumar

from Mumbai, Maharashtra

INDANE GAS COMPANY — taking more time to supply the gas cylinder , and delivery boy asks for Rs. 40 to deliver the cylinder

sir the sree devi gas agency situated in villupuram , is not supplying the gas cylinders with in time ,. they take prolonged time to supply the gas cylinder. and also the they demand fourty rupees to deliver a cylinder to the premises. please take steps to curb these type of irregularities

kamalarjun

from Delhi, Delhi

Indane Gas — EXPIRED DATED CYLINDER DELIVERED

SIR

Myself K Prem Kumar my Gas Consumer No 76324, I have received Gas cylinder in last month. I checked the cylinder yesterday, I found expired date (ie D-10)on the cylinder. then immediately i complaint on 04/11/2011 to sambhavi Indane agency at shapur Nagar. they Could not give any response. Still I and My family members in fear condition. It is very dangerous to us and our neighbours

Please response immediately,

K Prem Kumar
[protected]