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The local gas distributor Rathwa Gas Agency at Ellora park always delays the delivery of gas cylinders to all their customers.I had booked my cylinder almost one month before but still waiting the delivery.My customer ID number is 11351.The agency has been closed down three to four times due to thier malpractices but still get reopened due to the reason not known to their unlucky customers !! May Indane gas looks into the matter seriously and close such agency to save their image.

Himali D.
Complaint comments  2 Comments     Updated: Share0Tweet0


Indane Gas delivery — Refusal to allow me collect gas from godown

The gas connection is in my husband's name and our Customer No is SGK41238. The dealer M/s Gurukrupa Agencies, Bangalore. has two "dumps" and the gas is supplied from these points to the residences. As we are both working we are unable to stay back and receive delivery of the booked cylinder.
Your people do not allow me to collect it from them and I am expected to collect it from one particular "dump". But today they have made me wait for hours saying that the load will be delivered any time. Finally the said "dump" office tells me that the load can come at 7AM onwards any time. Am I expected to wait at the so called dump? Please note that your people do not answer us properly and behave very rudely and laugh at us. Please sort out any ego issues they have with working women amongst yourselves and see that you have points where we can collect the cylinder in a decent way. They refuse to answer us and give us the timing of the load arrival for that day and also they always bring it home at any hour and then say 'door locked' and the same cylinder is not kept for us but delivered to some one else and we are made to wait indefinitely. My request is please have collection points from where we can collect our cylinders and also give us the freedom to choose our dealer instead of alloting a particular dealer for a particular area. Kindly sort out this issue immediatly. Also note that only the Governament is subsidising the gas and nobody else is doing us any favours by giving us our rightful quota of gas nor are you people doing any social service.

Mrs Kaveriappa

Rathwa Indian Gas Agency — no delivery of Gas Bottle

i have gas connection of RATHWA GAS AGENCY ( VADODARA SUBHANPURA). I have book my bottel date of[protected]. and now today[protected] no delievery of bottel. when i call them they says just wait 3 days sir. we have no stock.

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    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003