Indane Gas — irregularity in supply of refill cylinder

Indane Gas — REFILL BOOKING IRREGULARITIES

Sir,
I have last booked my refill on 09/10/2007 and the refill was delivered to me on 22/10/2007 as the festive season is coming ahead I again try to book my refill but to my surprise the agency refused to take my refill booking as they told me that they can only take my refill booking after 21 days of the last refill delivery date and in that case they will consider booking only after 12/11/2007. Now this agency is very poor to respond to the customer as they even don't take the phone calls which is very bad signal towards the consumer service. Kindly suggest

Dear Sir,
I have an Indane Gas connection with "Hari singh Gas Service" 914, Prem Nagar, Kirari Road, Nangloi, Delhi-110041, and his agency code no. is[protected].

I would like to say about the above agency that he is not providing the proper service like delivery has been made after fifteen to twenty days after booking, weight shortage, no any phone call received by him regarding booking either he keep the receiver on the table or not attend the call on ring.

If you have any about the above matter you can send your representative to check for the same in Prem Nagar, Inder Enclave areas, where the numbers of consumer are harassing daily and facing a lot of problems..

Finally, I would like to inform you that if such type of problems have not been shorted out within a week, than I will have to call to “MEDIA” and also to “CUNSUMER COURT".

I request you to kindly either improve your service or appoint another dealer at this area. Please take this matter on urgent basis

Customer

Indane Gas — Irregularities in supply of Refill

Dear Sir

I, consumer No.1345 would like to bring to your kind notice following irregularities in supply of refill through distributor of Indane Gas named Suraynagari Indane, Jodhpur

1. Refill when delivered is reflected 2 to 3 days late on their computer consequently next booking gets delayed as they book refill after 21 days .
2. After booking the refill, it should be delivered within 07 days from the date of booking as per the rule but they deliver refill in more than 15 days and thus get refill in more than 45 days.
3. While delivering the refill, seals of refills are broken and they even deny weighing the refill at the time of delivery.

Today they came to deliver refill to me while taking the delivery it was found that seal of refill was broken. When I asked them to give another refill, they said we have only this refill and if you don’t want to take it then leave it, we don’t have another refill whereas they had so many refills in vehicle but denied to give me another refill. When I said, I will complain about this, they said “you can complain any one we are not bothered about it” and went away without delivering the refill to me.

I have complained about it earlier to the concrened authorities of Indane Gas, but things are repeated again and again. Finally, I dsecided to lodge complain through your esteemed forum so that STRONG ACTION is taken against above said distributor so as to eradicate above irregularities and not repeat same in future and please ensure that refill is delivered to me immediately.

Looking forward to suitable action in this regard from your end

Regards

Bhajan Singh

I HAVE BOOKED FOR REFILL ON ONLINE BOOKING NO. A REPLY WAS RECEIVED THET YOUR BOOKING IS CONFIRMED. BUT AFTER ABOUT TEN DAYS IT HAS NOT BEEN DELIVERED. THE COMPLAINT NO. IS ALSO SHOWING BUSY CONTINUOUSLY. PLEASE HELP.
MY CONSUMER NO. CGS21595 OF CHOWK GAS SERVICE .