[Resolved]  Indane Gas (Lpg) — Irregual supply of Gas

Indane Gas — No proper Response from Distributors

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in Bangalore. Address of the Gas Agency is Anant Gas Agency, Indane Gas road, HAL.

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency.

Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

I would like to conclude saying "This is not a single government body which is like this" . All the Government firms are like this only. Everything in india must be privatized which will stop such kind of negligence & customer satisfaction should be given a priority. All the employees who dont work properly must be terminated.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — Refilling

M/s Golden Gas Gurgoan, supplying less filed gas cylinder, public saying that the staff of golden Gas transferring gas from domestic cylinder filling them into commercial cylender and oblige the hotel, restorant and industries.

REbooking they register after 20 days and always their telephone remain unattnded as well their computer resting hanged.

i had refilled cylinder which work for 15 days whereas in my house the cylinder consumed in 30-40 days, the refilling suplier having no weight machine, hence on account o[censored]nfair practice the customer cheated undemocratically.

Dear Sir/Madam

Today i went to Parul Gas Company (Code No[protected] Sant Nagar Burari Delhi and request them why you are not sending Gas cyliner to my Mother. Her Gas Connection No is P-21707. Window person told me your mother was not taking gas cylinder regularly and now her gas connection disconneced. I told him what is the procedure to continue the gas connection. He gave me one Mob. No of Mr. Ashok Chatwani and i talked with him, During the conversation i talked to Mr. Chatwani i will do the complaint against Gas Agency to the Petrolium Minister. He replied me first you gave the complaint, when you will be failed then contact me. I want to know Mr. Chatwani is the Main Person of the Indian Gas Agency, He has right to give the Gas Cylinder to the consumer or not. Kindly take the necessary action against Parul Gas Agency and Mr. Chatwani also.

i M A.gaffar act.no29884.hyderabad.AP.no response on booking lpg refil.pls do the necessarything to do it pls.

Dear sir / Medam
I am customer of Indian gas my customer no is 51894JENY PRABHA with distributer of POONAM GAS Agence
F-5 SHAKURPUR COLONY'SHAKURBASTI, DELHI-110034 Tele no. 27182282, 27184657.
I booked 3/3/09 till date i am not getting today please consider my problem...can you help me.

Thanks & please help
Dinesh.

DEAR SIR
I AM ACOUNT HOLDER IN YOUR COMPANY IN FARIBADAD MOHAN & MOHAN INDANE GAS SERVICES BUT I SHIFT IN DELHI SO I TRANSFERD IN DELHI ANY (LOCAL) DELHI AGENCY OF GAS SERVICE I RECEVIED TRANSFER PAPER BUT SUDUNLY I GO TO CULCUTTA IN FFICE WORK SO MY TANSFER PAPER DURATION IS EXPIRED FEWS YEAR SO I DONOT TRANFERD ANY DELHI AGENCY SO PLEASE ADVICES ME

THANKS & REAGARDS

RAVI SHANKAR NITESH

[protected]
DELHI

Indane Gas (Lpg) — No proper response

non supply of indane LPG
My consumer no.87559 and I am a resident of Bangalore. M/s Kalpana Gas Agency
(Code --) is the distributor for my connection. I have been trying to contact the said agency over phone deseperately continously (atleast 30-40 times)for booking the gas. But am very sorry to bring to your notice that there is no response from them either the phone is ringing and nobody is picking and again if you try calling once the ring is over the phone seems to be engaged. The tel. nos. provided by them[protected],[protected] and not acccessible some how i managed to book the gas but frompast one week i am getting the same answer another 4 days another 4 days and i had last booked the gas in MARCH 2009. On a previous ocassion also I had experienced similar kind of problem but could however manage to talk to them after a week and get the gas it is very difficult to manage with a single connection as they are telling we will receive a standby additional connection only after a year and that o not sure.
Kindly look into the matter and ask the distributor to set his system in order so that we are able to contact him for gas booking.
I dont know whether it is true or false that they keep on telling we have no stock for us to give you a cylinder
And the lady who books the gas is having a very harsh language which i felt very uncomfortable and the way they speak to the consumers

Already appreciate the precious time and effort already lost by me in this regard.



Anand R H

Hi,

This is regarding the rude behaviour from the Indane Gas distributors in NAGOD DISST-SATNA(M.P.). Address of the Gas Agency is M/S MAHENDRA INDANE IN FRONT OF INDIAN OIL PETROL PUMP N.H. 75 SATNA ROAD NAGOD DISST-SATNA 485446 (M.P.)

A trouble starts from the booking period. Whenever we want to book a gas i need to travel to HAL which is 3-4 kms from my house as noone picks up the call in the agency. This has been happening from past 6 months. When i go & ask them, they say rudely that we get 1000's of calls in a day (this doesnt makes any sense). When booking is done, it wouldnt be delivered in time & to check the status even we need to go to the agency .Once i had been there to book the gas, one customer asked why the gas has not been delivered (this customer was agitated one). The agency guy said, dont talk loudly this is not a private company, its government. We have nothing to do being polite. Just keep quiet & speak slowly. Even after that customer didnt stop. The agency guy started using nuisance wordings to the customer.

An humble request is to take a note of my complaint regarding the agency & do the needful to tackle this issue. Also to add, its not only one guy who speaks rude out there, its the whole staff in the agency who are corrupt as well as rude.

Indane Gas (Lpg) — GAS SAVICE

Dear Sir,
mai apko batana chahata hun ki mera cstemer no -40030.
mera gas distributor -RAGH GAS SERVICE,
SHOP NO 28,29 KHANDSA ROD,
KAMLA NEHARU MARKET ,
GURGOAN HR.
Maine 9 oct-2009 ko gas book karvaya hain aur maine aurmre bhaine phichle 1 nov. se 25 nov. tak,
50-60 bar phon kiya hain.aur daily last 10 din se usne office me chakar lagakar arahe hain hamne gas khatam hone ke bad 500 rs ki chote cylinder me gas barwai hain aur 200 jad rs main ane jane me kar chuka hn uske . officme jake ro ke kidgiday phir bhi sne ja tak mera gas cylinder nahi diya hain. o hame bwakf bana raha hain aur hame daily ek bhahana bat rahe hain ki pki parchi redi wale ke ps de rakhi hin , apko kl 10 bje nder cylinder apke ghar pe hoga, .rat ke 10 baje dunga aisa .
sir mujhe aisa lagta hain ki o hamare chup baithane ka njayaj phayda utha raha hain.
pls main ar meri family bhaut pareshani me hain. main apse binati karta hun mujhe jaldi result mil jayega.
apka cust.
shriram ,
[protected]

Indane Gas (Lpg) — connection close

meri complaine ye h ki hamare gas connection band kr rakhe h 2-3 saal se hume sirf ek hi connection par gas dia jaa rha h ........plz can u help me

Indane Gas (Lpg) — DELAY REFILL SERVICE

Dear Sir/Madam,
My Name is NARAYAN DUTT and consumer no 36756 . I have booked refiling cylinder on 26.02.2011 and till date i did not receive the same. During my continuous communication to their staff they are not replying positively and still it takes 6 days more they said.We face this type of problum every time.


My distributor name is PARUL GAS SERVICES ADDRESS SANT NAGAR, BURARI DELHI

So please Request to take appropriate action so that i do not feel any apprehension.


Thanks & Regards
NARAYAN DUTT
[protected]
136/1/2 1ST FLOOR,
STREET NO. 10
SANT NAGAR, BURARI
DELHI

Indane Gas (Lpg) — Delay in Delivery of LPG

Dear Sir

I am a customer of Indane LPG Branch Sawai Madhopur. Customer ID is 26033. I have book LPG for Refile on[protected] vide booking No.113 but regret to inform you that till today I have not received the delivery of LPG.

Kindly do the needful.

(J.P. SHARMA)
BRG BANK,
REGIONAL OFFICE,
BAL MANDIR COLONY,
SAWAI MADHOPUR

MOBILE NO.[protected]