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[Resolved]  Indane Gas Supply For House — COMPLAINT AGAINST VIGNESHWARA GAS AGENCY AT MADURAI RAILOR NAGAR

M/S VIGNESWAR GAS AGENCY SITUATED AT RAILOR NAGAR, MADURAI ARE VIOLATING ALL STATUTORY AS WELL AS RULES AND REGULATIONS OF CONSUMERS AS GIVEN BELOW
1) THE GODOWN IS SITUATED IN A THICKLY POPULATED RESIDENTIAL AREA, WHICH IS HAZARDOUS FOR THE LIFE OF INNOCENT RESIDENTS IN CASE OF ANY LEAKAGE ETC..

2) CONSUMERS ARE DENIED TO CONTACT THE AGENCY FOR BOOKING THE REFILLS OVER PHONE, SINCE ALL THE THREE PHONE CONNECTIONS ARE NOT ALL ANSWERED, BUT RINGING IS GOING ON WHICH CURTAILS THE RIGHT OF CONSUMERS DUE TO THE VOLUNTARY DENIAL OF BOOKINGS.

3)CONSUMERS ARE NOT ALLOWED TO BOOK THE REFILL BEFORE 25 DAYS OF SUPPLY OF REFILL. THAT TOO THEY ARE ALLOWING TO BOOK REFILL ONLY AFTER 25 DAYS FROM THE DATE OF DELIVERY OF THE REFILL BY THEM.. EVENTHOUGH 2 CYLINDERS ARE ALLOWED TO CONSUMERS, THEY ARE NOT ALLOWED TO BOOK THE REFILLS USING THIS CONDITIONAL WAIT OF 25 DAYS FROM THE DATE OF DELIVERY OF CYLINDER.
4) THERE IS NO TIME FRAME FOR DELIVERY AFTER BOOKING THE REFILLS. THEY ARE TAKING 10 DAYS TO EVEN 20 DAYS FOR SUPPLY.

5) THE AGENCY IS VIOLATING ALL THE NORMS REQUIRED FOR A GAS AGENCY.. THEY ARE THREATENING THE CONSUMERS IN CASE OF DEMAND..

PL TAKE SUITABLE ACTION BY CANCELLING THE LICENSE/AGENCY AND ADDRESS THE GRIEVANCES OF CONSUMERS RIGHTS.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  1 CommentShareTweet

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31 December, 2010 10:29:43 PM
TO: More1 recipients
CC: 2 MoreYou + 1 More
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Good Evening,

My name is Krishnan . I am working in Abu Dhabi. My wife name is Mrs. K.Seetha Lakshmi Vilangudi Her Gas connection No is 15705A .She had Received her Cooking Gas on[protected]. again She had ordered through by the phone on 6th December 2010. She is keep on calling to Vignehwara Gas Agency.The person who was answered the phone in the agency told to my wife that They have sent already to my house.when my wife was asked to the supplier I mean Delivery man .He said He didn't received anything from his office. Still she is not Received the Gas. Also She had been complaint to the Indian oil corporation[protected]. So far Nobody take any action to supply the Gas to My house.

Could you please take some quick action to supply the Gas to my house please.I hope the Gas Agency will take some quick action


Thank you,

Best Regards,

P.KRISHNAN
PROJECTS MANAGER

KELVIN CATERING SERVICES(EMIRATES)LLC
MEMBER OF SODEXO
MOB : (+[protected]
TEL : (+[protected]
FAX : (+[protected]
E-Mail [protected]@yahoo.co.in
O-Email kelvin.[protected]@gmail.com

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