[Resolved]  Indane LPG — Double gas cylinder connection

Dear Sir
I am a consumer having single cylinder facility and want to have double cylinder as I am having big familiy. But since four month passed our local gas agency 'Mahanta Indane' is time and again repeating the same answer that 'until unless the company allows new gas connection we can't provide you the same and the company has stopped new connection for time being', though no such circular has been notified for consumer information. Very recently an enlarged paper cut of your circular (in oriya) has been sticked before the counter for consumer notice that 'Indian Oil has stopped new gas connection'.

Costumer harashment like 'irregularities in distribution' is a regular practice here. That may be due to poor communication facilities or else ; but as a consumer I would like to suggest you that to avoid the overload on 'Mahanta Indane' one more counter should be opened in this localities as the locality population is more than 2 lakhs (approx).

Kindly look into the matter and help me to run smooth family life.

Waiting the best from your end.

Thanking You

Himansu Sekhar Biswal
Consumer No-MI-4261
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  3 CommentsShareTweet


I have The IOC Indane LPG Connection No. 40698 at LATA GAS AGENCY AT BAREILLY(UP)-243001. The agency is not bookin refill before 30 days after the delivary of cylender. Is it a rule under IOC? If so It should be displayed at all the agencies. Othewise a customer should not be denied of bookin the refill.
Not having a Second cylinder isn't as bad as having one & the Associted Traders(Indane distributor)unwilling to take it back when not needed but go on teasing the customer to Surrender the LPG connection.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Indian Oil Corporation [IOC]
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Indian Oil Corporation [IOC] Phone
    +91 99 1155 4411
    +91 98 4882 4365
    +91 81 2402 4365
    Indian Oil Corporation [IOC] Address
    SCOPE Complex, Core-2 7, Institutional Area, Lodhi Road, New Delhi, Delhi, India - 110003
    View Full Information