[Resolved]  Indane LPG Cylinder — Non Delivery of Indane LPG Cylinder after refill booking No.247752 on 24/9/2012

Indane LPG Cylinder — cylinder leakage

I have got a double cylender gas connection from INDANE.The agency which supplies us the cylender is 'K2 International',sarita vihar.In mid september i booked for a refilling and it was delivered within 3-4 days.At the time of delivery we couldn't check for leakage.But when in the evening i checked it for any malfunction,i found leakage.I suspected my regulater as a possible cause for it but it tested ok with other cylender.On next morning (I think it was 17th sep) I complained to their online booking no. and registered my complaint for which i got an acknowledgement.But in the evening an SMS from indane CC informed me that my complaint was closed.I again lodged complaint on 22nd sep.I received SMS showing the message that my complaint has been submitted to K2 international.Again a message showing closed status of my complain was received.I called several times to the tel. no. of K2 Int. but couldn't receive any help.
I am currently not using the cylender and trying to lodge my case to appropriate level.what I should do to solve my problem.Since it is not a light matter as it is associated with the safety of human lives and it should be taken care of on urgent basis.

Chandan Kumar
Cus. no. 38298
Mob. no. [protected]

I have booked an LPG cylinder on 01/09/2012 with M/s. Triveni Gas Services,MumfordGanj,Allahabad vide refill booking No. 247752 cash Memo No.9776 generated.But I have not received the delivery of LPG cylinder in spite of my several reminders and complaints.