[Resolved]  Indane LPG — Empty gas cylinder delivered

Indian Gas Indane LPG Gas — Providing Sealed Empty Cylinder

This is Pradip Kumar Garai of kolkata, WesT Bengal.This is to say that I am the regular customer of the IndaneLPG gas from yr2000.I am very happy with the service.I didn’t have any complain before.On 28th feb'09 I had placed the order for the LPG gas.But being a so big national company the INDANE Gas dealer had provided us a empty cylinder with fully sealed and packed.Yesterday on 3rd march'09 when I just went to attach the cylinder with the oven, I found it is empty.Within that particular time nearly 10mins I went to the Indane LPG delivery shop and asked them about the problem.They simply denying me that it cannot be happened.Moreover I had went at 7:20pm in the evening.They were not willing to take the complain and they are telling that shop is getting closed and so you come the next day.But it is clearly wriiten in the gas booking book that the office timing is from 8 A.M-8 P.M.
So, with a due respect I am complainning you the you take the severe action against thhis shop owner.I am a old customer and I didn't comlpain like this before since yr2000.I am nearly 60yrs old.Pls sir, waiting for your comment.

I am Pradyut Sarma. Consumer no. [protected]. I booked my gas cylinder and it was delivered on 4/4/16. I tried installing the cylinder today (12/6/16) but found that the cylinder is empty. As the cylinder was delivered to me 2 months back I don't exactly remember whether it was filled or empty. I contacted my gas provider they told there might be a leak. But we didn't get any kind of smell that you suggest a leak. Now they are saying to book a gas again. I have registered a complaint ( no. 3133832) . Please look into the matter