[Resolved]  Indane LPG Gas — Poor service and Customer care number is not attended hence can't register complaints

No action taken for booking of gas
I am Surender sharma, residents of X-354, Mangolpuri New delhi - 83, and gas Agency :- Kitchan Flame, Cycle Mkt, Block – B, Mangolpuri. Delhi. having gas connection under Bharat. My consumer No. is 7037. For quite some time the Agency not provided services properly. They have not attended phone or not provided gas in times. We have lot of problems from this. Kindly, suitable action may be taken against the said company and give them necessary instructions.
Thanking you
[protected]

Personal — Non-Delivery of Gas since 25 days

Respected Sir,
I had booked the gas cylinder on Monday 20th July 08 at 9.30am.
109031 is my Con.no.
Excitive person said i will get it in 2 days time, then i was regularly in touch with Bharat Gas who claims DELIVERY OF CYLINDER IN HRS. But sir till now i havent recived the gas cylinder.
Please help me out in this matter & see to it that due to some people in the office, The name of Bharat Gas is geting down the drain.

I am also facing same problem from last 7 to 8 months; for booking I have to try 2 to 3 days on phone to get response from there side. The Booking center is Gauri Enterprises, Palam (Dwarka), New Delhi.

Customer Services — status of reservation/delivery

I had reserved a berth ON 27/08/08 in AC3 BY MADRAS EXP.TR.NO.2976, FROM JAIPUR TO I TARSI FOR 24/10/08, in name of RISHI KURAPA, MALE, 29, DUE LINK FAILURE COULD NOTE PNR NO/TR.NO. Rs.913/- debited to my a/c. pl intimate status of res.&del.--

Indane Gas — customer service is very bad

SEVEN WONDERFUL PLACE IS ALREADY AVILABLE IN INDIA, , , , EIGHT WODERFUL IS THE
SRI PERIYANAYAKI AMMAN INDANE GAS SERVICE-IN TIRUPUR-IN TAMILNADU-INDIA, , , , ,

EIGHT WONDERFUL"VERY VERY BAD &WORST SERVICE IN THE WORLD""""""""

PLS CHANGE ALL STAFF IN ABOVE CONCERN

indane -lpg — not attending the customers phone calls

not attending the consumers phone calls and no prompt services from alwal, secunderabad, spruthi agencies

Dear Sir,

We have booked for a cylinder on 30.08.2008. Its more than 17 days and have not yet received the cylinder. Till date I made more than 3-4 calls to the shree Basaveshwara gas agency, Yelahanka, Bangalore (nearest service provider) and reminded them. I called on 10th September, i was told that the cylinder will be delivered in 3 days, till now we have not got the cylidner. Now we are desparetly trying their phone nos all 3 lines are continuous engaged.

Our customer no- 23124

Please look into this matter and do needful immediatley.

Thanks and regards

Suajtha
Mob [protected]

LPG Gas — highly poor service of gas agency

No response from Radha Govind Gas Service, 9/171 Kailash Nagar Delhi.
It is just impossible to contact No. 22075114 & 2273323 as these number remains always busy mobile no. [protected] provide by the Manager Mr. Ravinder is always out of reach of contact.
I have to go personally to the gas service about 15 KM from my residence each time to book the gas. This time, response is till awaited even after the gas was booked thrice on the first week of october, 07.10.2008 and again on 13.10.2008 on telephone number 1260.

Complaint was also done earlier through E-Mail but no improvement in service waiting for your response .
Waiting for your response and action against the Gas Service for not providing the proper service to the consumer.

Saroj Bala
C-12/215, Yamuna Vihar,
Delhi
Tel. No.[protected]
Mob. No. [protected]

Indane LPG Gas — refilling of Indane LPG gas

I was booked for filling of
LPG gas at at Neul, Navi Mumbai, vide AI4635, now 15 days passed & there is no responce from the gas agency. I was daily chasing the case but no positive feed back.

You are requested to look in to the matter.


Shyamsundar Kaskar

INDANE-GAS — not attending calls

sir, Iam a customer of geepee gas papanasam customer no 3033
many times theyare not attending calls
sometime irresponsible answer.some times they told
you can refill cyclinder after one month registration, delivery after tendays may I KNOW WHAT IS THE RULE TO GET CYCLINDER
thank you
best regards
s.p.m.mansoor

Indane LPG Gas — Not getting the Delivery of Gas

Dear Sir/Madam,

I had request to deliver of Gas on 05th Dec’08, after so many reminders the dealer ( Dwarka Indane Service Code No –[protected] is neither delivering the Cylinder nor giving any reason.

I request you kindly take the necessary action on the same. I am facing lots of the problem due to the same.

Regards
Rajendra Pandey
CC # 11035
E-316, DDA Flats, Pocket -3, Bindapur,
New Delhi -110059
Tel –[protected]

Poor/bad customer service in supplying Indane LPG gas — Very poor customer service

I having ndane gas connection (no.15849) at Kapil Gas Agency Ambala Cantt(Haryana). I have seen that there cutomer service is very very poor.The staff as well as owner do not care at all for the customer and beahve like a dictator and in un-professional manner. They have only two landline numbers for public contact which most of the time ar either not working or with an enaged/busy tone. To talk to them or book your cylinder, it hell of a job and very much time consuming. You are very lucky if you suceed in contacting them in 4-5 times dialing. Even today, their main phone no.[protected] for the customers is not working causing unnecessary hardship to the customers.

Leakage in cylinders due to poor maintenace and old & cut warsals is very common feature and playing with safety of the customers. I am surprised about sleeping attitude of Indane company to whom earlier also I apprised the position and nothing happened so far and I have not got any reply from Indane officials so far.
They book the cylinders after 21-25 days, which may be acceptable but then take further 15-20 days in deliverying the cylinder(i.e total period in delivery of gas is about40- 50 days.
Please look in to the matter personnaly and arrest this deteriorating service of the Kapil Agency, Ambala Cantt.

The intimation of the action taken in this regard will be highly appreciated

Indane Gas agent — Poor customer service

I am trying to book cylinder lst one week but either phone is not attended or the lines are always busy. Mobile bookng is also switch off. They don't supply even after cylinder booking on Indane 24 hr booking no. 1260.

Poor customer service.

LPG - Indane Gas — Poor customer service

I Mr. Prasanta Kumar Mondal bearing double cylinder from Indane gas; My Consumer No. is 03950 & my supplier name is M/S Cnatonment Gas Supplier (code is[protected]. I am really soryy to see very work ethics of the people there. We are often harrashed with ther services. I understand some time there will be short in supplies. But I have booked my requirement on 24th January 2009. When I went for booking they took note on white paper and didnot even gave me the required number of booking saying they would give it to us next day. every day after that I tried to get it but till today, i.e. 4th February 2009 we were unable to get the booking number. Neither pick up phones nor if my family goes can get it. Every day there is an excuse.

It seems to just get the number I need take my annual leave from my office to go every day just to get a number. Again I repeat it is not supply but the service. Attitude and behaviour of the people is very disapointing. I would like to request the following concesrn to think about continuing there relatrionship with the agency.

Thanx for taking care of it at the earliest.

Prasanta Kumar Mondal

LPG Gas — late delivery

Dear sir
i am in baroda i have connection of shree ram gas service alkapuri baroda, whem i am calling at 31-01-09 for book my gas cilinder he can book then after after 12 days no body can dilverrd cilinder at home when call again then dilcerd cilinder and send me recipt as on date 05-02-09 so guide when i am again call say to her but no one can give answer me again when i am book my new cilinder agency say after 21 day

Indane LPG Gas — Very Late Delivery and Less weight

This is not the first time I am facing the problem, its the story for every time from S.N.P. Enterprises 8, Aravali Shoping Center, Alaknanda, New Delhi -110 019. They always told to deliver within 4-5 days but do the same even in 10-15 days, Gas Cylinder always less in weight, their delivery men never carry the weighing machine which they have to carry. This time i booked the Cylinder on 02.02.09 by visit personaly their shop, even after visiting three times after 02.02.09 for request to deliver the same till today its not been done. Today morning I again visited their shop and they promised me to deliver it today for sure. But this is not the way and its not the complaint only form my side whenever i visited their shop I always found 2-3 persons in the shop who having the same problem and harassment from this Agency. Please take some strict action against them and also let me know for the same.

My Consumer No.10402 Address R Z 1/13, Street No.4, Tuglakabad Ext. New Delhi 110 019
Anshu Kumar S/o Sh. S.D. Aggarwal. Mob.[protected].

Indian Gas Complaint — Defective Cylinder & Bad Response

I am using Indian gas LPG connection from a long time. As usual when I want to connect a new refilled cylinder, Regulator supplied is not fitting at all. I thought may be regulator fault- when I checked the same on old one it set perfectly. I complained to emergency number 1260(as it was after office Hours).
There is no response even after 12 hours we had to stop cooking and eat outside.Even in morning at 9am I
have complained personally at our gas refilling agency Saieesh Entp. at Malkajgiri Hyderabad. I have rechecked again at 10.30 they said they have already given instructions but none came to attend till 1.30pm. after checking he confirmed defective cylinder and needs to replace.But as there is no stock they
cant say when he will replace.
I am worried if this is the way they attend to a problem, then what is the use of all this emergency numbers,
what will be the fate if there is a leakage or some dangerous situations.
All the staff working in this agency are not attentive neither they work nor their telephones work, this is a worst worst agency.
The height of their service is the numbers printed on the receipts are either switched off or not working.

LPG Gas of Indane — defective online refill booking

Sir,
I am registered with Golf Green Gas Service, Kolkata (Consumer No. 4801) who insist on online refill booking which does not operate satisfactorily. Every time they cannot see my booking done through net and subsequently I have to physically visit the agent's office to book a refill cylinder manually. Moreover the agent's office landline[protected] never answers any queries due to which I have to visit their office personally to get my complaints redressed! Being a working lady, it is not possible to manually book refill each month. You are requested to take up this matter with your distributor for an early solution.

Yours faithfully

R.R.Chakravarty

Indane LPG Gas — correction

I am Amalesh Chakravarty I had complain about Very Poor Response of Indane Dealer, in my previous complain dealer code will be 99192089 insted of 99132089.

Please correct from your end.

Thanking you,

Amalesh Chakravarty

Indane Gas — Poor service indane gas

Dear sir,

My gas R.NO.9257 gas distributor sree dwarkamayee gas agency near purna market durga temple visakhapatnam.

sir booking date 20.04.09 presently not delivered.Every month same problem sir please retify the problem. vvvvvvvvvvvvvvvvvery poor service sir.