[Resolved]  Indane LPG Gas — New Indane LPG Gas connection

I am a common man from rural India live in Village-Nachipur, Dist-Hooghly, P.S.-Tarakeswar, State-W.Bengal. My house is 6 KM away from Tarakeswar Municiplaty. I am a voter of Tarakeswar Assembly constituency.
That my father, Sri Sambhunath Kundu, a senior Citizen of this country, is a Perkinson patient with many physical disabilities. Timely food is required for him because he can take food only when he is ‘ON-STATE’ (a medical term related to Parkinson disease.)

That I am repeatedly requesting for an Indane LPG Gas connection from the Dealer Gas & Novelities , now operating in Tarakeswar. But the dealer Gas & Novelities not giving me gas connection. They are telling repeatedly that ‘new connection’ cannot be given for Gram Panchaet area .Though they are currently issuing new gas connection to Tarakeswar Munucipality area. This scenario is going on last 2 years. In this regard I would like to add that previously connection was given to my Gram Panchet area (Kesabchak) as well as to my village Nachipur.

That I have informed the facts & applied for gas connection to Sri D.K.Saha (State LPG Incharge of W.Bengal) on 17 Dec 2008 over email. I have also lodge a official complain by dialing IOCL Help Line No. [protected] & complain docket no. is 19329, a solution was given on 13.08.2009 at 3:04 Pm that “Get in touch with Gas & Novelities for gas connection”, and Gas & Novelities telling that they have not got any written instruction from Indian Oil for issuing new gas connection to me.

In this indistinct scenerio I have called to Sri D.K.Saha (State LPG Incharge of W.Bengal) he clearly stated me that new connection cannot be given as my village is out of distribution limit of Tarakeswar Dealer(though previously 2years back connection is given in my village). Also he informed me that solution given in complaint number 19329 is wrongly understood by them.

Please look into the matter and take necessary action in favour.
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Aug 14, 2020
Complaint marked as Resolved 
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Respected Sir,


Subject- COMPLAINT AGAINST ARIHANT INDANE GAS AGENCY INDORE.(Ring Road East Near Bengali Square Indore contact no[protected].


In Regards with the captioned subject matter of complaint against ARIHANT INDANE GAS AGENCY . Sir i had applied for new gas connection on

5th of Oct.2012 and Manager Mr. Sanjay received my all complete document and he said OK, we will call you when connection will start,

but i did not get any call by him side till 15 days . After i had called to him and said sir what about my new connection which i had applied

OK you can take it and come to office when i reached there than started formalities but meanwhile i asked Rs /Amount, he said its combo

package than i asked what is in this package, he said you will get GAS STOVE+ COOKER+ PIPE+ REGULATOR AND ONE GAS CYLINDER and

amount is above 5500/-, than i said but i need only Gas cylinder and other compulsory accessory, than he turned my connection file and said

you will have to take this, other wise it will take 1.5 to 2 month and inspection will happened than report will go to Bhopal office . Than i had

done complaint to DIST. SUPPLY CONTROLLER -[protected] than he talked and scold to him than agency manager Mr. Sanjay said ok come on

Monday and you can take it, but when i went on Monday than he got meet to his Agency owner Mr. Vivek jain and he beat the bushes but did

not come on point and said sir what is the problem in this package and may be you shall get late because you choose other way and showing

Netagiri .

How you do you know to DIST. SUPPLY CONTROLLER than i said i got his no. from media, than he said OK ... and may be you have to called

this no. (DIST. SUPPLY CONTROLLER) again and again . Than i have gone next day than no one is ready to talk nor given me

acknowledgement .

Than i had called to DIST. SUPPLY CONTROLLER but he is out of station and than talked to Mr. Tiwari in Dainik Bhasker he given me the no.

of Mr.Suraj kairo-[protected] and Mr. Riyaz -[protected] many time i had called 100 times over these two no. but no one picked my call and called to cutomer care[protected]

but not responsible response.


SO SIR I REQUEST YOU PLEASE HELP ME, YOUR ARE DOOR FOR ME WHICH I AM KNOCKING I FED UP WITH THIS EXERCISE .


CONSUMER-
AMIT SHIVHARE
[protected]
INDORE

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