Indane LPG Refill Cylinder — delay in supply of refill LPG cylinder

Indane LPG Refill Cylinder — delay in supply of refill LPG cylinder

A Anurag kar from Bengaluru, Karnataka

Sir, The distributor of Indane LPG M/S Maa Majhi Gouri Indane at Rayagada ( Orissa) is not at all supplying the refill gas cylinders intime.I have to visit his office more than 8 to 10 times to request him. After a regular struggle I hardly get a refill cylinder after long gap of the booking date and the distributor does not accept the next booking till 21 days of the supply. So I get a refill cylinder once in a minimum gap of 50 days. So most of the times my family have to take fooding from Hotel.You must be understanding my problem in kitchen. Wherease in Rayagada there are more than 5000 hotels / road side stalls/hostels where the non commercial LPG of 14.2 kgs are consumed @ one cylinder daily per hotel. The hotels are getting easlily refill cylinder for comercial purpose wherease I hardly get a cylinder. I would therefore request you to be kind enough to take up the matter & make me available refill cylinders at my home in time by the Distributor. Expecting an early response.Thanking you. Anurag kar Consumer No MG-3504 Ashok Nagar Ist line, OMP square, At/Po/Dt.Rayagada (Orissa) Was this information helpful? No (0) Yes (0)

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Comments

S D Saluja

from Roha, Gujarat

Indane LPG — Delay refilling of LPG cylinder

Dear Sir,

I am a LPG Indane Gas customer with Pranjal Gas agency, PowerHouse, Sabarmati, Ahmedabad and my consumer no. is 10410. I have booked for a refill on 14th March 2008 over phone and Bkg No. is 2787 and they replied that they will distribute with in 2 weeks.

But after 2 weeks when I made a call to them they replied it will deliver with in 5 days. Again I have called them, but they are not picking up phone or when they pick up phone, they reply that they will deliver the cylinder in a week time and delay is due to low supply.

Now after a month time, also they have not supplied cylinder. I am facing this type of delay refilling problem from the last 4-5 times.

So you are requested to take up the matter, and take necessary action.

Thanks

S.RAMU

from Delhi, Delhi

Indane LPG refill cylinder — IRREGULAR SUPPLY OF LPG CYLINDER

07.01.2009

To

The Area Manager
Indane Gas
Indian Oil Corporation,
Avanashi Road,
Coimbatore.

Dear Sirs,

I have registered my LPG connection with Super Gas, Mettupalayam Road, K.Vadamadurai P.O.,
Coimbatore - 641 017. My customer Id No. is 35958. The distributor is not supplying Refill cylinder
in time. They are not lifting phone. Every month I facing similar problem. Now I have been booked my
refill cylinder on 18.12.2008 vide their booking No.6776 and they have informed me that in 10 to 12 days the cylinder will be delivered. after 12 days ie from 28.12.2008 I am continuously following up with them for which I have been receiving the same reply that tomorrow the cylinder will be delivered but still today ie. 7.1.2009 11.45 am (after 20 days) they have not delivered the cylinder.

I would like to bring to your kind notice that they are delivering cylinders after 10 to 15 days of billing date. It seems that they are misusing the cylinders. For the next booking they are taking in account the delivery date only which leads further 10 to 15 days delay.

Kindly treat the matter is as most urgent and important and take suitable action and arrange for the supply of cylinders in time always.

Thanking you.,

S.Ramu
Coimbatore - 17.