[Resolved]  Indane, Sp Muthu Agencies, 4th Main Road, Vijayanagar, Velachery 42 — Poor Customer Service


We have lost the gas book and approched the agency to know the proceedure for applying a duplicate. The counter staff response was very curt and thier attitude is pathetic. I guess, they do not know the value of a customer. When I tried to speak to their proprietor, half the way through the conversation, she passed on the telephone to her subordinate and neither a sorry, nor a explanation from their end.

Please can you guide me through, and also make the agency understand what is customer service...
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Aug 14, 2020
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    Indian Oil Corporation [IOC]
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    Indian Oil Corporation [IOC] Phone
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    +91 98 4882 4365
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