[Resolved]  INDIA INFOLINE INSURANCE BROKERS LTD, — Regarding self victimized by preplanned frauds of India infoline ltd. Under Tata AIG/AIA life insurance company.

Address:

West Medinipur, West Bengal

To,
Bima lokpal
Date – 30 September-2012
SUB: Regarding self victimized by preplanned frauds of India infoline ltd. Under Tata AIG/AIA life insurance company.
R/sir,
Most respectfully, I want to say that I became a victimized person by preplanned frauds of India infoline ltd. Under Tata AIG/AIA life insurance company. Total history of events is as below for your kind consideration and justify this case of cheating.
Event/ step 1: on Sunday morning 10 June a call came on my bsnl landline phone of India infoline Ltd. A madam caller was congratulating me that I have won a prize in their lottery scheme among some lucky bsnl basic telephone old consumers. And she requested to take the surprised gift for couple in three or four times requested frequently to come along with our ID proof. She also said a code no. for entry at their camp located at c. k. road (12 km. of my residence)
Note* if the gift were expressed at the calling time for several times, we would have never gone there.
Step 02: At the camp, my first query was, “why are you distributing surprised gift”? And what is your interest? They replied – In a survey, a large amount of Indian people destroyed or captured through LIC and each, other’s insurance companies due to local Agents work procedures, failure of consumer’s payments and ignorance. So a national approach committee has decided to prevent the people’s valuable amount and we are one of them in this sector now. There was a special arrangement of consumers known as mothertounge language counselor so Mr.Rasikul , and Mr. Ashish singh was the counselor who cleared my all doubts in Hindi and Bhojpuri language.
Note *thus our doubts were cleared and gone away.
Step 03;
The first surprised gift was accidental life insurance coverage only of one laces rupee under National Insurance co Ltd. During counseling after a lot of queries about myself they advised me to take an attractive offered plan i.e. TATA AIG MAHA GURRANTEE with an all India tour holiday package .It was the second surprised conditional gift. They said about the TATA AIG plan that one laces rupees premium @ per annum you have to give in five upcoming years only after fifteen years term end this five years investment will be converted in twenty five laces . It increases in fifteen years @ of 05 times. And the insurance with life coverage will be alive not only for planned termed end year but also after maturity. It has also a gift to cover high risk medical claim which is mostly required in old age. A pension’s provision is also if you left a certain amount at the time of maturity of the plan if you want. They offered to take the policy in maximum amount but my three children were getting higher study in institutions in Hostels on my cost and also with bank loans. Due to poor economic situation I became to ready for lowest premium of their offered said policy .I asked for photo and bank cheque to them, “Can I submit the policy tomorrow “. They replied no, and said this special offer is only for today. I know well the name of TATA.
So I trusted and took the decision quickly. There were no doubts in that time with respect to the policy and as because TATA is a big trusted company.
In this way I agreed to take the above said plan in lowest amount 11000/= (with mobile photo ID scanned Xerox ).in that I paid eleven thousand rupees by cash through nearest ATM . Mr.Rasikul , employee code no.V122381 mobile no. [protected] and Mr. Ashish singh employee code no. C97109 mobile no.[protected] (As per money receipt no. of R0324278 amount 11000/= branch code BM1157 date 10/06/2012. of India InfolineLtd.)
Note*: Except LIC or TATA , it was impossible to take and agree any other plan at that mentioned said camp place .
STEP : 04
Mr. Ashish singh emailed policy receipt after some day in my email and an another of my colleague Mr. prabhakar sahoo ( a person as same victimized as myself was also counseled by an orriya language known counselor )
STEP :05:
After approx. two weeks I got the policy book .then after some few days a Tata Aig /Aia customer care’s madam asked query for receiving documents after congratulation. I asked for some details about the plan. She told that the plan is for 15 years premium term plan.
I called at mob no.[protected] to Mr. Ashish singh “why she told the premium is fifteen years term”. He replied to me that there is an additional option in this policy to pay for more than five premiums in plan if you want. But it is not essential. It has been written in all this type of policy as decorum.
I live in a rural place Salboni . It is far away 25km from district town Midnapur (WB) .My English is poor .My wife also knows Hindi only. I am writing this complain with the help of a translator. After this talk there was no reason for doubts about the said and received policy.
In spite of my poor English in best of my knowledge and it was not necessary to query at that time of period to understand about policy through any other person. It is not my over confidence as I know TATA as well as because my father was an employee of a TATA managed sister concern.


STEP: 06:
On the first week of August I heard to some of my friends that on phone some fake /cheaters calls for gift and they do cheat. It was blasting news for me. On 07/08/2012 I went to the nearest TATA AIG/AIA office at Inda, kharagpur and consulted the branch Manager MR. KOUSHIK about the said and received insurance policy. He told me there is no provision to stop to pay the premium of this policy within five years.
I was shocked I know that I was cheated by some frauds.
As per the advice of TATA AIA manager Mr. KOUSHIK. Mobile no. [protected] . I surrendered the policy at that time .he sent the complain to their complain cell. My complain no. is 05495051 policy no.
C[protected] plan no. 110N089V01 .He assured me to help to receive back my amount. He also advised to some query and told that some written letter will come to my address then you can get your deposited amount and an enquiry will be taken with frauds also.
I have also given a complain to TATA AIG/AIA complain net site where was the provision of to reply the answer after one day.
From the period of surrender of the policy till today only one query on my mobile has come where a madam mob. No [protected] asked for details of event and gave an assurance to refund back my amount. No letter has been found till today although in these circumstances it has been said that the letter has been sent.
I have consulted several times to Mr. koushik (Branch manager) by my mobile for query, They gave a TOLL FREE no. [protected]. After query a madam said to me about rejection of complains. Then I consulted to Mr. KOUSHIK and again he said about cancelation.
Again I called to the TOLLFREE no. one sir said after few times it is invalid now but after some day you will get answer it is in progress then i called back and a madam told me in the answer your status is Decline And she told that she had also sent a reply letter on 14/08/2012. But I have not got any kind of letter till today. She also asks to me,” what is your email Id? Before that she had told me that your complain was declined. I have not got any type of positive help regarding this type of a forgery case.
Note* It was hurting when she asked for my e-mail address which is already given in my surrender form.
It has become a harassment and torcher for me that I am victimized in shame and sorrow and feels helpless in above mentioned case.
For getting your kind help and proper justice I am informing and also requesting you to consider the offence of this case.
Thanking you
Yours faithfully
Shiv Shambhu Sharma
BRBNMPL.C-24/4 Note Mudran Nagar.Salboni, midnapur paschim WB 721132