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[Resolved]  India Infoline Limited — Complaint Agent - Santosh Gajbhiye

Respected Sir,

COMPLAINT AGAINST AGENT - INDIA INFO LINE.

I am resident of Bilapsur Chattishgarh interested in Opening a Demat A/c With Reputed Company, “India InfoLine”.

But I am sorry to say that your employee at Bilaspur Branch Mr. Santosh Gajbhiye, Assistant Relationship Manager Mobile No. [protected] office at Bus Stand Bilaspur. Spoiling your Company Name by

 Misbehaving with the customers,
 Charging Unnecessary Over Cost on Opening an Account.
 Spreading Wrong information.
 Found unacceptable situation with Female employees at the Office.

Due to all these, I am forced to change my Decision of Opening an A/c with India InfoLine.

Agents are the representative of the Company, if they are spreading wrong reputation about the Company how can customer can believe in your Policies & Facilities.

As being responsible customer my Duty is to Inform you, Now its Your Job to take the necessary Action required from your End so that you will not loose anymore customer in Future.

Please take the necessary Action Required immediately

Regards
Salman Memon
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  13 CommentsShareTweet

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IndiaInfoLine — India Infoline inefficiency

4 members of my family had applied for the Reliance Power IPO on 17th January 2008.through Indiaifoline's website (online IPO application). I am extremely shocked to note that w.r.t the applications of myself, my father, my spouse and my brother for IPO of Reliance Power, I have been informed today (post a fortnight) that the applications could not be submitted to registrar by INDIAINFOLINE due to a minor "technical" problem.

Indiainfoline also hasnt informed me about this issue (I came to know post my call today) and has neither processed the refund yet.

Indiainfoline has exhibited highest possible level o[censored]nprofessionalim & unethical standards.

I have written to them to refund the entire amount (Rs 96,750 X 4 applications) by today alongwith the compensation of INR 1,000 (against the interest cost) per application & would request you to assist me in expediting the refund process.

Regds,
RV
Dear Sir,
I am having a D Mat and trading account PRAM 3559 in your Chandigarh Sec - 40 branch. I am using your service from last seven months. Your one of the A.R.M. Mr. Dhruv came to me for opening the DMAT account and he commit me that we give to you the profit of 10 to 20% pm. Our company also follow some account already and also commitment to give the software for watch the trading for learn it. Because I was new in this market, so I have no any knowledge about the same. After few days I observe that they are do the self trading in my acct without my permission and they give me loss, so I contact to Mr. Amit Gupta, Presently Branch Manager for what happen, that you are trading in my account without my permission, he told me, that it is for covering your losses only. But he also give me more losses, If iwant to contact him, he did not attend my call and I send him some mail for this matter and give me the account statement, but he did not respond me and he give me so much harrassment and he give me my total money in loss and leave the job. I inform and complaint the new Manager Mr. Rishabh Jain about all this matter, but he also did not give any respond properly, and now if I call to him, he did not attend or cut down. HE did not give the answer of my mail and he SPAM my E-mail address also. Now what do I do. kindly look after this matter as early as possible. I complaint to you against your employee, please give me a suitable response to me to be quickly. If you also could not gave me any satisfied response, then I free for go to Court or Sebi.
Dear Sir/Madam,
I am having a D Mat and trading account PRAM 3559 in your Chandigarh Sec - 40 branch. I am using your service from last seven months. Your one of the A.R.M. Mr. Dhruv came to me for opening the DMAT account and he commit me that we give to you the profit of 10 to 20% pm. Our company also follow some account already and also commitment to give the software for watch the trading for learn it. Because I was new in this market, so I have no any knowledge about the same. He trade some stock in my account, all is purchase on higher rate and they give me loss after about 3 or 4 days. I told him, what are you doing, why are you purchasing the stock on higher rate. Stop the trading in my account and give my loss by cash. Next day, I observe that they are do the self trading in my acct without my permission and they give me loss, so I contact to Mr. Amit Gupta, Presently Branch Manager for what happen, that you are trading in my account without my permission, he told me, that it is for covering your losses only. Mr. Dhruv Sharma was leave the job, I told to Mr. Amit Gupta the present branch manager for clear my losses before leave the job. Mr. Gupta is told me that, sir Mr. Dhruv Sharma is not responsible for the same, it is company matter. I am fully responsible for your losses, and I recover it. But he also give me more losses, If i want to contact him, he did not attend my call and I send him some mail for this matter and give me the account statement, but he did not respond me, I complaint to Mr. Rishabh Jain the new Branch Manager on Mar 26, 2008. I give him all the statement about my account request him, please care on my account and solve it. He respond me, Ok I follow it. But he don't care on my account, and Mr. Amit Gupta is give me so much harrassment and he give me my total money in loss and leave the job. I inform and complaint the Manager Mr. Rishabh Jain about all this matterand leave the job of Mr. Amit Gupta, He told me, I did not give the clearance and salary of Mr. Gupta. He clear the same case. He is already trade in an another account and sale some share without permission of coustomer. So he clear all this matter. I asked him again and again, He paid his salary to the another coustomer. But he did not give any satisfied respond to me, and now if I call to him, he did not attend or cut down. He did not give the answer of my mail and he SPAM my E-mail address also. Now what do I do. kindly look after this matter as early as possible. I complaint to already two or three time, against your employee, but you also did not give me any satisfied response or answer of my mail. Please give me a suitable response to me to be quickly. If you also could not gave me any satisfied response, then I free for go to Court or Sebi.

Prem Singh
PRAM 3559
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India InfoLine — complaint against my agent

I [Dr.sant kumar singh]
customer id-shansant
i had open an account in the o.p road branch of vadodra, gujarat through your agent Yash and had purchased some share.
but your agent Yash had done intraday without my permission on 20/2/08 and due to that all of my share were sold.
then i complained to Mr.srichirag thakar and Mr.vishal, then they told me you don't have to play with that account Yash will play and he will return all your money within 4 months.And yash had transfered share of about Rs.18000/- and he stated intraday trading in my account.then what happened i don't know.
later on i had complaint several time to bombay to suchita madam, she noted my complaints and told me to meet to local office to Mr.Hriday becuase Mr.chirag and Mr.vishal had resigned in these period of time and when i met to Mr.Hriday as suchita madam had told me from bombay then he told me that you deposit Rs.20000/-(twenty thousand) in your trading account and i will do intraday trading and play with your money and i will return your's lost money of Rs.80, 000. i am totally harrashed due to this problem whatever the money i was having i had deposited in the demate account of india infoline.Now they lost all my money.
please gide me what should i do?
Dr.sant kumar singh
B/13 pratap baug society
Nr.shivaji circle (baroda)
Mob no.-[protected]
pin code-390020
Dear Sir/Mam I invest in IndiaInfoline Rs.2500 this time & I lose 1500, balance is Rs.1000 I fill the form is Faridabad Branch Sector-15 Market, but nobody call me ur cheque is coming or not so please can u help me bcaz I withdraw Rs.1000 My No.[protected] adn My ID is VARUN390 & form No.-520613 so plz. help me
UR BRANCH IN SECTOR-15 MKT. AND UR AGENT IS VERY FOOL
Dear Sir,
Fact is company doing such things
not that ARM doing
I never seen such beggers company in my life
hello sir,
i am mangup81
i hold relince cap 21 shairs
but my broker play callput without my permation
after some dayes i cheek my account only bl 4 sharis ?
i do call he sed i recver ?
after my prasher he only 5 shairs
i complaint branch mamagar he cod not do and he give me heis Email add rong
my broker name vanit branch vasentvehar new delhi
I HOLD MONEY FOR GOOD RESPONC BUT YOUR SESTAM IS NOT WEEL
I START NEW
kindly hope you help me
yours
trully
mangup81

save your costumers
I AM CUSTOMER OF INDIA INFOLINE
CLIENT ID[protected]
LOGIN---- LATACHAU

THE SUBJECT ACCOUNT WAS FROZEN WITHOUT ANY COMMUNICATION TO ME ABOUT 2.5 MONTHS AGO.

INDIA INFOLINE NEVER BOTHERED TO SEND ME A MAIL.

THE INEFFICIENT RELATIONSHIP MANAGER (RM ) FROM PUNE INFORMED ME THAT MAY BE BECAUSE OF KYC NORMS THEY HAVE FROZEN THE ACCOUNT. BUT HE DID NOT MAIL ME ANY DETAILS.
TWO MONTHS AGO I FORWARDED ALL THE DOCUMENTS AFRESH. INEFFICIENT RELATIONSHIP MANAGER (RM ) TOLD ME THAT ALL MY DETAILS AS PER NEW DOCUMENTS WOULD BE UPDATED.
INEFFICIENT RELATIONSHIP MANAGER (RM ) KEPT ON DELAYING THINGS MAKING EXCUSES.
FINALLY ON 15 SEP HE TOLD THAT NEEDFUL HAS BEEN DONE & I CAN ACCESS MY ACCOUNT.
WHEN I TRIED IT WAS STILL AS ON 17 SEP NOT ACCESSIBLE. AND THE MOST HORRIBLE PART WAS THAT THE CONTACT DETAILS AND ADDRESS ETC WERE STILL NOT UPDATED (A PROCESS FOR WHICH I WAITED FOR 2.5 MONTHS).
WHEN CUSTOMER SERVICE EXECUTIVE WAS TAKEN ON CONF CALL WITH INEFFICIENT RELATIONSHIP MANAGER (RM ) THEY BOTH HAD DIFFERENCE OF OPINION ON HOW THE REQUIRED THING WOULD BE DONE.
I WAS SURPRISED THAT EVEN AFTER ABOUT 3 MONTHS EMPLOYEES OF INDIA INFOLINE ARE SO CASUAL IN THEIR APPROACH TOWARDS GENUINE CUSTOMER NEEDS.

I WANT ACCOUNTABILITY BE FIXED FOR THIS LAPSE AND INDIA INFOLINE BE ASKED TO EXPLAIN.
MY CONTACT NUMBER DETAILS AND ADDRESS BE CHANGED AS PES NEW DOCUMENTS SUBMITTED BY ME.
I SHOULD BE ABLE TO ACCESS MY TRADING ACCOUNT WITHOUT ANY FURTHER HARRASMENT

THIS HAS BEEN LIKE WITH LOW IQ PEOPLE AND I AM TERRIBLY UPSET AT CASUAL APPROACH.
I HOPE TO GET MY CONFIDENCE BACK IN THE COMPANY WITH. I AM HOLDING TWO ACCOUNTS OF MY FAMLY MEMBERS.
CONTACT NO-- [protected]
NALIN CHAUHAN
Dear Sir/Madam,
I am having a D Mat and trading account tankali9 in your BANGALORE marathalli branch. I am using your service from last three years.In this branch nobody taking intrest to transfer my account to JAMNAGAR branch. for this i am struggling since two years.I donot know what problem your company facing to do so simple job.I donot know why you representatives spoiling your's company reputation.Lastly it is my humble request you that can u do any thing in favour.
Dear Sir/Madam,
I am having a D Mat and trading account tankali9 in your BANGALORE marathalli branch. I am using your service from last three years.In this branch nobody taking intrest to transfer my account to JAMNAGAR branch. for this i am struggling since two years.I donot know what problem your company facing to do so simple job.I donot know why you representatives spoiling your's company reputation.Lastly it is my humble request you that can u do any thing in favour.
the worst people are in india info line j.p nagar bangalore, they dont even has manners...and no.1 for misbehavior, that company is ruined by Mr. and Mrs. Gyanesh jain

hold on employee salary

I am Mahesh Kumar, Ex Employee of the India Infolie Premia Team Hyderabad Branch, I had completed my 45 days I still could not get my full and final settlement, and didn't have salary..
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