India Plaza — Complaint about non-delivery of products from "indiaplaza.in"

IndiaPlaza.in — about payment and delivery

my name is SARAL MUKHERJI, I usually purchased the product from internet but when i make a purchased through INDIAPLAZA.IN, amount of Rs. 1270 and the order number is[protected]. I made a purchased on 08 May, 2008 with commitment that the product will be delivered by seven days. Since then i usually track the each process they told me that the product is delivered through ARAMEX Courier Services BUT when i make a call to Aramex by STD they usually says that we are unable to locate it, and when i make a call to INDIAPLAZA they are not taking any type of steps and i make a call several times through STD. Even though i repeatedly saying kindly cancelled my order but they are not responding and behaving properly. Now my credit card date is nearer and i have to make a payment and the situation is creating a mental harrashment. Kindly check this all i will be highly OBLIGED.

India Plaza — Renewal of expired Gift Certificate

Hi,

I had received a gift certificate of Rs 1, 600 from my colleagues in January 2008. I had misplaced the certificate and only found it this month. When I contacted India Plaza, I was told that the certificate cannot be renewed. India Plaza has not refunded the money to the person who bought the Gift Certificate either.

This is unfair as India Plaza is making money for services that they have not provided.

Thanks
Sharath

I was about to order for a mobile Spice model D-1111. However after seing several complaints against them in Consumer Complaints.in, I have dropped my idea. Thanks to the consumbers complaints.

with regards,
MOHANRAO YK

India Plaza — Non Delivery of ordered articles

As per my Order No. 10749 for on line purchase 3 items viz. Digital Blood Pressure Monitor, Digital Glucose Monitor and 8 GB Pen Drive at a Cost of Rs. 3083/- in the month of March,2010 and the whole cost and shipping chaqrges have been paid by usin my credit card. The last 2 items have been delivered to me but Citizen Digital B P Monitor has not been received by me . After several Complaints called querries I was answered the order has benn cancelled. Further I wrote to Customer Complaints of India Plaza to refund the cost. No action has been taken by I P. Earlier I had been receiving ordered articles in time. This time it appears to be a Cheating by IP. It is unfortunate that my account at IP with Login name Balasubramanian and unchanged Password is inaccessible,

Dear Balasubramanian Sama Iyer,

The order is cancelled and the amount is refunded back to your account. on 15th June 2010 for US $ 23.00. The refund Referal Code is [protected]. I kindly request you to check with your card issuing bank. Please accept my sincere apologies for the delay and inconvenience caused.

Regards,

Team Indiaplaza

I refer to my order # IN[protected] with Indiaplaza. I had placed the order and paid the amount 45 days back and still no delivery. Have sent several messages without success. This is most horrible site to buy online. They are hopeless in terms of correspondence and response to customer complaints. No one should deal with this company. My money is with them and I do not know what to do. - M.K.Antony

Indiaplaza — Hopeless Service

I have never expected this type of Hope less service from Indiaplaza. I wish to cancel the order that was placed on 20/Nov/2010 and yet to be despatched. There was no response from Indiaplaza on raising tickets and also through phone. No courtesy. No more orders with Indiaplaza. Bitter experience.

THE COMPLAINT BY THE PARTY IS CORRECT. AND THE SOLUTION FOR THE ABOVE SITUATION IS AS HE SAYS "


BY THE WAY I REQUEST ALL THE NET USER NOT TO BUY ONLINE THROUGH INDIA PLAZA'

India Plaza — goods not yet delivered

i bought a watch from the online site called India plaza on 20 of may they said they will deliver the purchase with in 10 days. Today id 17th june still they have not send me the product. They have shown the courier details of my shipment when i went the courier office they said they have not received any booking in this number. Actually they are fooling me when the customer care they give the answer we have already sent the product.

I have booked a book of Joel Osteen vide order No.IN[protected], Ref. no. F[protected] which is reported to be shipped on 4.8.2011. kindly inform me as to when (appx) the book will be delivered to me.

C S Porter

Raising tickets with indiaplaza.in is a waste of time. They never care for the opened tickets. I too had bad experience with them. Instead of indiaplaza, we can use flipkart.com for better service.

Complaint Number: PH[protected]
This is regarding the order number IN[protected] placed through IndiaPlaza.in. I had placed the order for Mitashi 2.1 Channel Speaker system with 2500w (PH 60T) on 27th September 2011.
Complaint Number: PH[protected]

I received a damaged piece. The edges of the speakers are damaged. The remote control has scratches on it.
The Right speaker is not working and the AUX IN does not work. The only think which works is FM from the left speaker.

I am sending repeated mails and contacting the IndiaPlaza customer care with no response from anyone yet... I have sent a mail to Citibank since I chose this website from CitiBank website.. I am still waiting..

I had placed and order IN[protected] for headphone with mike for a price of 99.00 Rupees on 11th October 2011. It is not delivered yet. Whenever I inquired with them, I got reply that it will be dispatched soon. Afterwards I had received a reply that the item is not in stock and they are arranging it from alternate sources. But today, after almost 2 months of placing the order, the status of my order in their website is showing as 'canceled'. I never canceled it. It was not informed me also. No refund information given to me yet. I have seen their advertisement for the same product even 15 days after placing my order. So how can they say it is out of stock? They are cheating the customers

I completely agree with you and also the customer service executives are good for nothings with no idea what to respond

INDIA PLAZA — take order & not providing product on time

I Amit Sharma i have place order Motorola fire xt on 13 aug 2012 to indiaplaza.com these promise me my order provided in 4to 5 working days bt till today i am waiting for these order.
i have no satisfactory answer by cost.support ex. and i cant wait these more & more.

I placed an order for Apple iPod Shuffle 2GB 3rd Generation Voice Over Blue maker to Indiaplaza on dec 05- 2012. So far I have not received the product and called the customer service more than 10 time and idiotic response.
Order ID: I[protected]
ticket number - PH[protected]
. I need someone urgently to resolve the issue plzzz..

I have ordered Transcend 8GB Pendrive + Transcend 8GB MicroSD card "order no. # I[protected]".
On February 14th, I had done this purchase and my money has been deducted. SO till now i didnt get the order. One month is over and still non of your Representatives attending my call or messages or trying to deliver to my address.
I ordered that to receive within one working weeks but instead you all are FOOLING me...So then i have to take action based on this if you wont deliver the order within two days.
Am serious and will wait, then will "FILE A CASE" against Indiaplaza as am having the receipt and conformation of payment. SO please dont force me to do this. Hope you can understand and do the needs as soon as possible.
So please contact me @ [protected].

INDIA PLAZA — Doesn't respond to me about my purchased product

I'll purchased a product on dt. 18th feb having order id- I [protected] & on dt 20th feb. having order id- I [protected]. 24 days days alredy gone ,but there is no any response neither from the online shoping [censored]e nor from the vendor. Plz help me

India Plaza — Order not processed however money debited

I ordered 2 set of speakers from India Plaza online. The order was not processed however the money was debited from the account. I reported this issue via online service request system but there has been no response to the ticket so far. I also posted a query on the same ticket but it seems no body is interested in resolving this and return the money they charged me for nothing. Following are the details for the logged ticket.

Ticket Date 3/7/2013 4:30:05 PM
Ticket Number CNT[protected]
Order Number I[protected]
Ticket Status Open

I even sent an email to the [protected]@indiaplaza.in however no body replied