[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

payment paid but not deliver to holiday package
please deliver to holiday package & not delivert to holiday package because please send my payment.
paid date :- 10/08/2009
name: ram singhal
add :- a-304, silver spring app. anand mahal road, sri ram petrol pump, adajan, surat-395009
ph. [protected]
thanks

MY MEMBERSHIP NO. IS ITBC09510213.I HAVE PURCHASED A REEBOK WATCH VIDE YOUR INVOICE CUM DELIVERY NOTE NO. ORAO90071406 DTD.31.08.2009.BUT I AM YET TO GET THE FREE OFFER FOR A PAKAGE TOUR.KINDLY LET ME KNOW THE STATUS OF IT AND THE WAY TO RECEIVE IT.
KUNTAL MUHURI

Dear Wg Cdr SS dhillon (Retd), Vir Chakra


I absolutly agree with you. The way they fool innocent customers. You can sear in my name in this forum, you will find my complaint made in Feb 09.

Now also I get calls to get a free Holiday, free gifts etc. which I flatly refuse. And have informed by friends and relatives not to deal with ITBC - INDIA TODAY "CHOR" CLUB.

Best regards
Girish Pai

Dear Adarsh,

I had been taken for a ride by this same old company. Same problems were faced by me. in JAN - MAR 09. (you can see my complaint by searching my name in this forum)

I absolutly agree with you. The way they fool innocent customers.

Now also I get calls to get a free Holiday, free gifts etc. which I flatly refuse. And have informed by friends and relatives not to deal with ITBC - INDIA TODAY "CHOR" CLUB.

Best regards
Girish Pai

All the best

My membership No. is ITBCO8732048
LOG IN WEB ID IS 162048
Unique number to claim special offer is[protected]A[protected]

Please send me the free gifts.

What are the UN-REDEEMED REWAR POINTS

I had received an offer from India today offering me a gift package including 3 round air tickets to any destination in India & a 2 nights 3 days holiday package any where in India along with other gifts -a set of books & a digital camera, i have already paid Rs. 5784 through my credit card &received confirmation fr my bank confirming the amt. being credited to India Today Book Club. now after ringing on the helpline i come to know that only 1 air ticket will be given & i have not received the holiday package. This kind of behaviour from such a reputed magazine is uncalled for. The people who contacted me were agents-AKASH & DILIP, & I was given a booking ID .NO[protected]. i request u to contact me for I have a holiday planned on December 20th with my family on the basis of your offer. I have read the many complains previously & I hope u respond positively proving the good name o[censored]r concern.

Round-Trip air ticket worth Rs. 7, 000/- still not received. My letter dated August 18, 2009 is not responded.
My Invoice No. is ORA[protected] dated July 31, 2009
My Unique No. is[protected]A[protected]

I have also bought two different products from India Today Books Club.
I have received the products but there is no response to the complaints for non-receipt of the assured free gifts even after 5-6 mails.
The site gives a monotonous reply of "Incorrect Entry" and the contact nos. given are not responding
Even after some BITTER talks, the sales representative's calls are there but even those are not concerned regarding the previous complaints. They only are interested in booing new products.

Its a Shame on the reputation of "INDIA TODAY BOOK CLUB"

I am not able to contact the person who has started this promotional offer of claim free adidas bag abd ... Sir you have promised to give the thing than you have to give it along with the delivery of the goods. I am not able to understand the way you are working because the people sitting at your call centers are also not able to reply properly to the query.

I have received COLLINS COMPLETE HISTORY OF THE WORLD WITH CASE AND 3 -STORY BOOKS and one REEBOK WRIST WATCH, Membership No ITBC07298923, Unique No[protected]A[protected] and WEB ID-1108923 but HOLIDAY VOUCHER IS MISSING, Why it happens
so?Please maitain the integrity of BOOKS TODAY.IN.

I have received A copy of COLLINS COMPLETE HISTORY OF THE WORLD, 3 -STORY BOOKS AND ONE REEBOK WRIST WATCH BUT NO HOLIDAY AIR TICKET, WHY IT HAPPENS SO.?

PLEASE MAINTAIN THE STANDARD OF THE COMPANY.PROVIDE THE TICKET ASAP.
THANKS

I HAVE RECEIVED COMPLETE HISTORY OF THE WORLD WI TH GIFTS PROMISED EXCEPT HLIDAY AIR TICKETS.PLEASWE SEND LT ASAP

Even after posting complaint on this forum, there is no response from the company. Can the admin guide me how to drag the company in a court.

ITBC — Pathetic Service | Double Payment asked for a single order | No receipt of order even after 6 months of booking

Hi
I had booked an order from this company ITBC (I really don’t know whether his India Today is the same prestigious magazine which even politicians wish to endorse) under the order no M-COMMERCE/0GA[protected] on 25th Jan 2009 for a Black Chrono Swatch Watch for Rs 3199/- The transaction no is [protected]. I waited for the order till around 25th Feb. I received neither the order nor any tracking form the company. So I decided to enquire about the order The have a toll free no [protected], which never works probably works only on the website for mentioning. I called them on[protected]. After about 15 mins of wait I was being assisted by a CCE (Customer Care Executive). I gave him the booking details and he gave me some nonsensical excuses for the delay. He again initiated the process of sending the order, thus bringing me back to square 1. This time when the parcel arrived they asked me to do the payment on receipt. Now this was a shock to me, that I have to pay twice for the same order, so I rejected the parcel and I informed this incident to the company. I was fed up with the kind of service they provided and now I wanted cash back. The CCE confirmed that I would be granted cash back once I provide them my credit card statement which shows them the transaction. Now why the hell they need that if they have received the amount from the payment gateway. Even then I provided them with the snapshot of my credit card statement. After that there was no response. I tried a lot many more time to ask the status of the complaint no 28226. I left the hope of having my cash from these very high profile cheats.

But suddenly on 20th May I received a call from them that they want to confirm the address to send the order. I stressed on the fact that I have already paid for the order and even the CCE agreed after checking the records and confirmed that you don’t have to pay on delivery, but again the same story. The courier company asks for the payment on receipt of the parcel.

I have tried a lot of times to communicate this inconvenience to their call centre. But, their CSE are very smart, they have ready made statements for all your queries “Sir, Your request has been forwarded to the concerned department and you would be receiving a mail in 15 days”. Even when I called them in March, April, May, their reply never changed. I really don’t know whether such a department really exists.

Even today I have received a SMS from ITBC stating that the order no 0GA[protected] is sent through Blue Dart 0RA[protected]MC (probably docket no.) and again they have asked for cash on delivery.

I really need some assistance to get my money back from these cheats.

Adarsh Thakur
Mob : [protected]

On 04/09/2009 ia have placed my order for "REEBOK GYM KIT" by paying Rs.2398. As per the advertisement i am supposed to get FREE HOLIDAY STAY. worth of Rs.5000/=. At the time of booking my order, i was told that, once we receive the GYM KIT, they will call us give information on how to claim Holiday package.
But till now i did not get any response. When i have called on customer care :[protected] i was told that to go to web site: www.bookstoday.in/promos.htm.

After looging into www.bookstoday.in/promos.htm, i did not find any provision to claim my holiday gift. Hence, please let me know the correct details.

Regards,
P.R.Chandrashekhara

I had booked a Samsung phone on 9th Sept.09 and paid for it online on that day itself. I got the phone and watch on 29th Sept.09 but I have yet to get the diamond jewellery voucher and the free air ticket. I have got a letter from India Today Book Club asking me to log on to their site www.bookstoday.in/promos.htm within 60days of invoice date but the said site does not exist or is not accessible at all. I wonder how many more people the company has cheated like this

India Today Book Club — books today promos

I had ordered the book "complete world history" from India Today Book Club as they had offered free return air ticket worth 7000 rupees but it seems to be just a trick to fool the customers.When I got the book it was mentioned on the invoice (NO. ORAO[protected] to log on www.bookstoday.in/promos.htm within 60 days of invoice date for claiming the gift and when I logged on the site and entered the details it shows "You have made incorrect entries". I tried several times and checked the invoice carefully but everytime I get the same response. It seems the website is not working or maybe it has been intentionally done to avoid the customers.

Bharat Shoe Company — where are my holiday vouchers

Sir/Madam,
I had ordered 04 sets whicjh i have recieved.. I also claimed my gift in www.bookstoday.in/promos.htm
and downloaded the forms and have sent to them in their post box address long ago but stll have not recieved any reply from their end. How ling do we have to wait to plan our our holidays.. it it takes so long then u people should tell us at the time of offring us the deals.
i would be grateful if you could look through the matter urgently.
my invoice numbers are as follows-
1)ORA[protected]
2)ORA[protected]
3)ORA[protected]
4)ORA[protected]

Dear sir,
Before going through my below grievances, please note the your following details/reference:----
Your Invoice no. ORA[protected] dated 16th March;09
Order No. OGA[protected] dated 16th March;09
Membership no. ITBC09939897
Name & address As mentioned below
Items purchased Book code E0890 to 93, S2005 t0 2007 & 09
Invoice Amount Rs. 1099.00
Unique no.foe special offer [protected]A[protected]

I have been keeping continue follow up for free gifts as mentioned by you at the time of offer. I can't understand your silence in this matter.
I have received various offers on day by day at your side, yet to not response due to reasons, already put in your notice. Is it fair to not fulfill your
commitments in time to your customer????????. Is this act doesn't lost faith/confidence ??????????
Please check and send free gifts at the earliest.
Still I am full confidence in your company without sharing this happening among my wide friend circle.

Thanks & Regards,

Dear sir,
Before going through my below grievances, please note the your following details/reference:----
Your Invoice no. ORA[protected] dated 16th March;09
Order No. OGA[protected] dated 16th March;09
Membership no. ITBC09939897
Name & address As mentioned below
Items purchased Book code E0890 to 93, S2005 t0 2007 & 09
Invoice Amount Rs. 1099.00
Unique no.foe special offer [protected]A[protected]

I have been keeping continue follow up for free gifts as mentioned by you at the time of offer. I can't understand your silence in this matter.
I have received various offers on day by day at your side, yet to not response due to reasons, already put in your notice. Is it fair to not fulfill your
commitments in time to your customer????????. Is this act doesn't lost faith/confidence ??????????
Please check and send free gifts at the earliest.
Still I am full confidence in your company without sharing this happening among my wide friend circle.

Thanks & Regards,