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[Resolved]  India Today Book Club — www.bookstoday.in/promos..htm does not exist

I had placed an order for 12CDS of Encyclopedia Britannica & Discover, which promised Free Reebok Tracksuit & and a holiday voucher/coupon for 3days/2nights stay with veg meals for a couple for Rs.2499/- (incl. Rs.500/-) handling charges on Jan., 17th 2009. I have received the 12CDS and Reebok Tracksuit but not the holiday voucher as mentioned. Instead the Invoice mentions that to claim the free holiday voucher gift we have to log on to www.bookstoday.in/promos.htm within 60days of the invoice date but to my surprise the said site does not exist. When the remittance was already credited to India Today Book Club, why the Holiday Voucher was not send alongwith the CD & Tracksuit. In this scenario, if you are not able to log on to the site, one is sure to loose the holiday voucher. This simply seems to be an eyewash. There are already 637 complaints against this company. Has the company ever thought how this in turn going to affect the reputation of the company? It's one kind of cheating.

You are requested to look into the matter on priority basis, otherwise the matter will be put forward to Consumer Forum, media coverage and definately it's going to affect the reputation.
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Aug 14, 2020
Complaint marked as Resolved 
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India Today Book Club(Living Media India Limited) — Free gifts promised not received

India Today Book Club sent me a letter which said that if I buy a CD pack worth 500/- I would get a free holiday voucher in addition to other gifts. The India Today company is a big and prestigious company(or so one thought) and so I trusted the offer and sent the money. I received the CD pack but not the gifts. The accompanying letter said I could claim my gifts online but I could not log on to the site. After no redressal after many phone calls, I decided to register a complaint.
My invoice no. : ORA[protected]
Order no. : OGA[protected]
Login Web ID : 1420106

I hope some action is taken against the company.
Thank you.
Always free gift coupon any should be sent with the books sent to customers and not on online basis.

Customer satisfaction should be prime motive of your book sale. This is not the way to send the free gift coupon.

customer complaint should be attended promptly and satisfaction of customer is very important to improve any business. Customer is not simply a visitor but are boss to any business.
please despatch my free gift
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i could not open www.bookstoday.inpromos.htm why? myinvoice noORAO90006637date 15.jan.09 pl advice how could i get the free gift. yours: c.rajaraman cell[protected]

India Today Book Club — NON-AVAILABILITY OF WEBSITE www.bookstoday.in/promos.htm

I am in receipt of 12 books and one benetton watch vide India Today Book Club Invoice No. ORA[protected], Order No. OGA[protected] dated 16 Feb.2009 for an amount of Rs.2598/-, the payment for which has been made through credit card.
I regret to inform you that I couldn't able to open the Website www.bookstoday.in/promos.htm as mentioned in the above invoice, for claiming free gifts against the above purchase. When I called your office on 23 Feb.09,[protected], your rep. has told that the website is available. But, the same is unavailable.
I would therefore request you to send me the free gifts against purchase of above books.
I took the package of 12 cds...I have not recieved any free gift...Tried to call u guys on all the numbers provided...but no response from ur side...MY membership num is ITBC09830315...PLz look in to the matter and take appropraite action as early as possible...
I BOOKED 16 CDS OF SUR SAAZ AUR TAAL COLLECTION ON 15-JAN-09 AND BOOKING AMOUNT IS DEDUCTED FROM MY CREDIT CARD NO. [protected] AFTER SOME DAYS I RECEIVED A CALL FROM UR SIDE THAT THE AMOUNT WAS NOT RECEIVED BUT AMOUNT OF RS 2598/- DEDUCTED FROM THE MY ACCOUNTS . SO PLZ LOOK INTO THIS MATTER AND PAY BACK THE MONEY URGENTLY.
REGARDS
ANJANI
Pl send me the free gift voucher of holiday package and dimond jewellery sooner as possbile or face legal in consumer court. my invoice no ORA[protected].

NOTE: I GOT 7 CDS OF DRAMA BUT FOR FREE GIFT CLAIM IT WAS INSTRUCTED O CLAIM TO LOG ON WEBSITE www. bookstoday.in BUT WHEN I LOGED ON IT IS SEEN OUT OF SITE ( MEANS NOT OPENING. THERE IS A MESSAGE DISPLAYING -- SORRY THIS OFFER IS CLOSED--

MD.MISBAHUL ABEDIN

India Today Book Club — Online purchase worst of of its kind in the world

I had done a purchase from itbc online and I was charged twice and had shipped the item also twice. I had rejected one item and even before the item was shipped I rang them up as well as mailed about the additional order triggered. (I got two mails for order confirmation that is how I understood there were two orders generated).

From then onwards I had wrote almost 32 mails in all ids they had provided. I rang them up more than 60 times. All the CSRs say issue will be resolve within a day but nothing happened nor response for the mails no contact other than the mail id and the phone they give me.

This is the most pathetic online shopping and service I have expereience in my life worldwide.

I really doubt whether ITBC is a fraud company or not.

-George S

India Today Book Club — NO RESPONSE REG. FREE GIFT VOUCHERS

i have purchased 2 products of CDs from India today book club, the invoice no is
OGA[protected] & MEMBERSHIP NO is ITBC08733307.
Though I made several phone calls, emails, I am unable to get free holiday voucher and free air tickets.
I have claimed the gifts through the web www.bookstoday.in/promos.htm as advised by ITBS executive. but till date nothing has come to my door.

Please do the needful so that i can avail my gifts.

S N Soni
Mobile : [protected]
Please look into the complaints as on as possible.
I BOOKED 12 BOOKS COLLECTION ON 06-FEB-09 AND I RECEIVED MY PACK ON 25-FEB-09. I HAVE STILL NOT RECEIVED MY FREE GIFTS - FREE HOLIDAY PACKAGE FOR 3DAYS/2NIGHT DELUXE HOLIDAY VOUCHER AS WELL AS RETURN TICKET FOR 1 PERSON.
PLEASE ADVISE BY WHEN I WILL GET MY FREE GIFT.

RAKESH REGE
India Today Book Club Complaints - Non receipt of free gifts
View all India Today Book Club complaints
India Today Book Club
Posted:[protected] by Tejinder Sethi Send email


Non receipt of free gifts
I had registered for Rs.60 lacs sweepstake entry on the mail received from [protected]@irctc.co.in. Thereafter I got a mail from India Today Book Club (ITBC) for successful registration in the sweepstake entry with passcode.

Thereafter I got a phone call from ITBC offering 20 devotional CD's @Rs.2599. In return they have informed the following freebies worth Rs.12000/- would be provided alogwith the CD's :

1. Reebok Shoes (they have taken my shoe size)
2. Voucher worth Rs.7000 for air travel in India.
3. Holiday voucher for Rs.5000

Today I have received vide their invoice no.ORA[protected] only the CD's, key cahin and purse whereas all other things as above have not been received.

On speaking to them they have informed to log on their website bookstoday.in/promos.htm and claim free gifts by mentioning the unique identification number.

Unfortunately after trying several times it is not being logged and shows error in the identification number.

ITBC have failed in their commitments and have failed to deliver the freebies and now are giving excuse of logging on their sites for claiming the gifts. It is misleading and people are fooled after they have made the payment.

The matter is to be taken up seriously with them and ensure they fulfil their committments or pay the money back to me alonwith penalty and fine so that such things are not repeated in future.
My unique no is[protected]A[protected]. Ihave yet to recieve holiday package as promised at the time of purchase of RAAG SUR TAAL package. plz look into for necessary action.
thanks.
rippen parkash
bf-8b dda flats munirka
new delhi
110067
Dear Mr.Rahul lata Your complaint has been resolved on 9/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Free Gift not sent,Holiday voucher missing, Sports shoes missing, order not sent-- payment made

During the course of last six months, had paid more than Rs. 4500 by cheque to ITBC for different products. Have received only 20 CD set titled " Sacred Moments" and the Book " Foods that Heal Foods that Harm" Order still pending. NO FREE GIFTS/HOLIDAY VOUCHER/ ADDIDAS SHOES received which were promised in the broucher.

Every week I am getting flooded by mailers from them offering various things.
Dear Mr. Vikas Shukla Your complaint has been resolved on 13/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr. Ashok kumar malik Your complaint has been resolved on 13/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
i received my c.d set before two days i saw that set but my sunglass is not obtain to me with this set please give me help for this
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