[Resolved]  India Today Book Club — amount charged but no delivery...

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE.

BEWARE INFORM ALL YOUR NEAR AND DEAR ONES FRIENDS NOT TO SHOP FROM INDIA TODAY BOOK CLUB

REGARDS
GIRISH PAI
[protected]

Dear Mr.Alok Raina Your complaint has been resolved on 21/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Muzzaffar Your complaint has been resolved on 21/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Amandeep Singh Your complaint has been resolved on 26/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Raj Sharma Your complaint has been resolved on 31/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr.Vijay Dave Your complaint has been resolved on 01/4/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr.Ganesha Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Ramalingam Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Sir,
I HAD ORDERED FOR REEBOK KIT AND A JACKET BUT ACCIDENTLY YOU HAVE SENT ME SOME CASSETTES. PLEASE CHECK THROUGH THIS MATTER URGENTLY.I HAVE SENDING YOU R PRODUCT ON DATE 6/3/2009.
IT IS MY ORDER-ORA[protected] I AM NOT INTRESTED YOU R PRODUCT PLEASE REFUND MY MONEY, I HAVE ALL READY PAY CASH 2599/-...

FULL NAME-JAWED ANWAR
ADDRESS-37/1 DASU BAGAN NEAR INDIA AZAD SP CLUB KAMARHATI KOLKATA 700058.
PH NO-[protected].

You r executive very harassment for me last 3 month.i talk to you very friendly because my refund the money."DELIVERED ON 09/MAR/09 YOUR PRODUCTS.
Regards
Jawed Anwar

India Today Book Club — No answer on Phone numbers- no delivery of vouchers

I have paid 2995 for a package of 10 books and an a FREE holiday package. The books came to me WET. I spoke to a Ankush who promised me someone will get in touch with me as he has forwarded my complaint. I am still waiting. It's been 10 days. I can do without the books Its the voucher I am more worried about as I have opted for the 6000 one as well

I would be able to utilize it if someone picked up the phone on the [protected] number. I am on HOLD for the past 5 days!!! Why is it that people don't deliver on their promises?? This is not good.

I need a call ASAP!!!

dear sir,
i gave order for reebok watch and breslet but you sent me some books .
and i paid you 499 rs.

so please refund me my amount otherwise i complaint consumer forum

I fully agree wid the comlainter..that the services and responses of India todaybook club agains any complain(s) were very bad britter u can say. My complaint is pending sice feb 2009 till date reagrding refund of additional payment deducted from my credit cared against teh order for REebock sports Kit od rs 3198/-. I am placing below all my correspondance in this regards for the concerned but no any outcome of that sofar. If matter is not sattled with in a week or so.. i'll be going for file case in teh customer forum and also will bring to the notices of Media. AAJTAL and IBN 7 soon so that TodayBOOK CLUB will undestands garvity of teh matter as they are taking it verylightly. OS here is all the correspondence had wid todaybook club concerned officer(s)/employee(s). Hope now atleat they will take prompt action towards solving all pending issue(s).
regards
SANJAY JOSH
HIG 103, S.K.ROSE APARTMENT
E/8 TRILANGA, BHOPAL-462039
[protected], 0755/2721220
mail ids; joshi.[protected]@gmail.com, [protected]@yahoo.com

Dear Member,

Thanks for your mail to us.

With reference to your mail, we would like to inform you that your complaint is already forwarded to our concern department for the same we request you kindly provide us some more time for the same.

Assure you of our best possible services always.

We shall be happy to render any further assistance or clarification that you may require.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, all 7 days) or write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Susheel Kumar
India Today Book Club

----- Original Message -----
From: sanjay joshi
To: Book_club
Cc: sanjay joshi
Sent:[protected]:46
Subject: Re: regarding refund of additional amount deducted form my Credit Card...

Dear Sh. Shuseel Kumar

I am still waiting for your reply. Almost 2 moths hv gone after this mail form you in which u had informed that the matter had been taaken up wid the deaprtment concern but nothing happened till date in this regard. Let me know the prograss in this regard and how much more time will needed for you to resolve the matter. Otherwise suggest me what to do futher because double payments has been deducted against one item which must be refunded in my account. So pl. do the need ful in this regard, As I am unable to contact you on your contact no. [protected] pl. provide me other nos. so that I can contact you also provide me the full Addrees of you office so that I can meet you people in person. Probably in the next month as I am visiting there for official work.

with best wishes & regards
SANJAY JOSHI



_______________________________________________________________________________
SANJAY JOSHI...Phone :[protected]Res)
HIG-103, D.K.ROSE... ...:[protected], ext-153(Off.)
APARTMENT, E/8...Mobile: [protected]
TRILANGA COLONY.
NEAR RAJEEV GANDHI COLLEGE
BHOPAL-462039
E-mail : joshi.[protected]@gmail.com & [protected]@yahoo.com
_______________________________________________________________________________


________________________________________
From: Book_club <[protected]@offers.indiatodaybookclub.com>
To: sanjay joshi <[protected]@yahoo.com>
Sent: Sun, 16 August, 2009 11:15:16 AM
Subject: RE: regarding refund of additional amount deducted form my Credit Card...
Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to bring this to your kind notice that we have taken up the matter with concern department.

In this regard we would like to request you kindly provide us some more time for the same.

Hope you shall bear with us in the interim.

We value our customer and trust that you enjoy our products.

Assure you to provide our best possible services in future.

Thanks & Regards
Susheel Kumar
India Today Book Club


________________________________________
From: sanjay joshi [mailto:[protected]@yahoo.com]
Sent:[protected]:11
To: Book_club
Subject: Re: regarding refund of additional amount deducted form my Credit Card...

Thank you very much Mr. Shishil Kumar. Now I am comfident that the matter will be resoved soon. Thanks once again for your effords in this regard.

regards.
SANAJY JOSHI


_______________________________________________________________________________ SANJAY JOSHI...Phone :[protected]Res)
HIG-103, D.K.ROSE... ...:[protected], ext-153(Off.)APARTMENT, E/8... Mobile : [protected]
TRILANGA COLONY..E-mail : joshi.[protected]@gmail.com & [protected]@yahoo.com
NEAR RAJEEV GANDHI COLLEGE
BHOPAL-462039 _______________________________________________________________________________


________________________________________
From: Book_club <[protected]@offers.indiatodaybookclub.com>
To: sanjay joshi <[protected]@yahoo.com>
Sent: Wednesday, 5 August, 2009 1:25:35 PM
Subject: RE: regarding refund of additional amount deducted form my Credit Card...
Dear member

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that our technical team is looking this case and they will definitely track your parcel and upload the same in our database.

In case of loss we need to take an approval from our authority.

We want to inform that we have already forwarded your request for the approval to our concern department as soon as we will get approval we will process your refund.

We request you kindly provide us some more working days for the same.

Hope you shall bear with us in the interim.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at [protected]@offers.indiatodaybookclub.com or for any query please call us at[protected] or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Susheel Kumar
India Today Book Club


________________________________________
From: sanjay joshi [mailto:[protected]@yahoo.com]
Sent:[protected]:08
To: Book_club
Cc: Sanjay Joshi; sanjay joshi; response INDIATODAYBOOKCLUB
Subject: Re: regarding refund of additional amount deducted form my Credit Card...

Dear Sir,
Thanks for the reply. How long I have to wait coz 4 months have already gone and no information about the second parcel. As you told both the parcels have already been dispatched from your end but I recd only one what abt the second parcel . As u said in this communication that as soon as we will receive the parcel back to us we will do the needful . If parcel is not returned back to you than what will happen, you will not refund the money than. You pl. get it cleared /comfirmed from the vendor/courier concerned for trackling of the parcel and do the needful at the earlist
regrads

SANJAY JOSHI
_______________________________________________________________________________

SANJAY JOSHI...Phone :[protected]Res)
HIG-103, D.K.ROSE... ...:[protected], ext-153(Off.)
APARTMENT, E/8...Mobile : [protected]
TRILANGA COLONY..E-mail : [protected]@yahoo.com & joshi.[protected]@gmail.com
NEAR RAJEEV GANDHI COLLEGE
BHOPAL-462039
_______________________________________________________________________________


________________________________________
From: Book_club <[protected]@offers.indiatodaybookclub.com>
To: sanjay joshi <[protected]@yahoo.com>
Sent: Monday, 3 August, 2009 12:10:57 PM
Subject: RE: regarding refund of additional amount deducted form my Credit Card...
Dear member

Thanks for your mail to us

With reference to your mail we would like to inform you that as soon as we will receive the parcel back to us we will do the needful as per your instruction however we have already forwarded your compliant to the concern department

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Chetan arya
India Today Book Club


________________________________________
From: sanjay joshi [mailto: [protected]@yahoo.com ]
Sent:[protected]:03
To: Book_club
Subject: RE: regarding refund of additional amount deducted form my Credit Card...

Thank you very much

regards
SANJAY JOSHI

_______________________________________________________________________________

SANJAY JOSHI...Phone :[protected]Res)
HIG-103, D.K.ROSE... ...:[protected], ext-153(Off.)
APARTMENT, E/8...Mobile : [protected]
TRILANGA COLONY..E-mail : [protected]@yahoo.com & joshi.[protected]@gmail.com
NEAR RAJEEV GANDHI COLLEGE
BHOPAL-462039
_______________________________________________________________________________

--- On Sun, 2/8/09, Book_club <[protected]@offers.indiatodaybookclub.com> wrote:

From: Book_club <[protected]@offers.indiatodaybookclub.com>
Subject: RE: regarding refund of additional amount deducted form my Credit Card...
To: [protected]@yahoo.com
Date: Sunday, 2 August, 2009, 4:35 PM
Dear Member,

Please accept our sincere apologize for the inconvenience caused to you.

With reference to your mail, we would like to bring this to your kind notice that we have taken up the matter with concern department.

In this regard we would like to inform you that against your two payments we got two orders were booked (booking IDs [protected] and MITBC-WEB[protected].

Both order dispatched from our end via the following consignment details

The order with booking ID MITBC-WEB[protected]
Date of dispatch 28-MAR-2009
Consignment number ED[protected]IN
Transporter name SPEEDPOST (LAJPAT_PO)

The order with booking ID [protected]
Date of dispatch 06-MAR-2009
Consignment number [protected]
Transporter name BLUEDART COURIER

Since the order (booking ID MITBC-WEB[protected] membership number ITBC09901863 order ID 0GA[protected] invoice number ORA[protected] which dispatched from our end but has not return back to us so we have forwarded our concern department for tracking the consignment and processing the refund.

We request you kindly provide us some more working days for the same.

Hope you shall bear with us in the interim.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected] SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Susheel Kumar
Executive-Customer Relations
India Today Book Club

[protected] Forwarded message[protected]
From: sanjay joshi <[protected]@yahoo.com>
Date: Sat, Aug 1, 2009 at 11:57 AM
Subject: regarding refund of additional amount deducted form my Credit Card...
To: [protected]@offer.indiatodaybookclub.com
Cc: Sanjay Joshi <joshi.[protected]@gmail.com>, Feedback INDIATODAYBOOKCLUB <[protected]@indiatodaybookclub.com>, response INDIATODAYBOOKCLUB <[protected]@indiatodaybookclub.com>, offer INDIATODAYBOOKCLUB <[protected]@intoday.in>
To: Shri Sushil Kumar, Head Costomer care, India today Book Club, New Delhi-110068
Sub : Non refund of Additional amount Deducuted...
Ref : Tele talk had with Mr. Chetan on today ie. 01/08/2009 at 11.25 am regarding refund ...etc
Dear Sir,
I, SANJAY JOSHI, would like to bring your kind notice that I had ordered the same product during Feb. 2009 and Amount Rs. 3198/- were deducted twice from my ICICI Credit Card . I recd. only one delivery. I was in formed from the concerned that while I placed the order on 28/02/2009, the order was placed sucessfully but transaction was not done sucessfully and I got the SMS from the concerned that "we have received your order but the transaction was unsucessful, We will call you(from[protected] or[protected] to assist you complete the transaction: Sender TA-BookClub: Message centre:[protected]: Sent : 28-Feb-2009, 13:33:51 Time".
According to this SMS I was contacted on 1st March 2009 for completing the unsucessful transaction and the transaction was sucessful and I got an other SMS that " Dear Sanjay Joshi, your order has been processed. Your order no.is 0GA[protected] with total order value of Rs. 3198/- ; Sender: TA-Bookclub: Message centre: [protected] Sent: 1-Mar-2009 14:38:49" and the amount has been deducted from my ICICI CREDIT CARD twice trating this as a new order where as this transaction was for completion of previuos uncessuful transaction for which order was placed on 28 Feb 2009 . Assuming this as a new order the amount of rs. 3198/- had been deducted . I had placed only one order that too on 28/2/2009. I came to know this when reced. the Statement of ICICI, in which 2 payment were deducted, immediately I complainted for the same to the [protected]@todaybookclub.com and [protected]@todaybookclub.com on 23 March 2009 .. From this date to till date continueouly sending mails to the concerned . Also Mr. Kuldeep Singhji had tele-talk with me on 2 July 2009 regarding ordernos and delivery details of teh item recd. by me immediately i sent him once again the copy of ICICI starement nad copy of Invoice. but as on day nothing has happend and matter is still pending with them.
I would like to inform you that sir, kindly look into the matter and do teh needful in this regards. I am attching the copies of teh corerspondance, icici statement and copy of invoice recd. by me.

Hope you will go through all the correspondence and will come to know about the matter.

i will appriciate you if you could give response me in this regard

with warm regards
SANJAY JOSHI
HIG 103, D.K ROSE APARTMENT
E/8- TRILANGA
BHOPAL- 462039
MOBILE : [protected]
TELEPHONE NO.[protected]

_______________________________________________________________________________

SANJAY JOSHI...Phone :[protected]Res)
HIG-103, D.K.ROSE... ...:[protected], ext-153(Off.)
APARTMENT, E/8...Mobile : [protected]
TRILANGA COLONY..E-mail : [protected]@yahoo.com & joshi.[protected]@gmail.com
NEAR RAJEEV GANDHI COLLEGE
BHOPAL-462039
_______________________________________________________________________________


----- Forwarded Message ----
From: sanjay joshi <[protected]@yahoo.com>
To: [protected]@intoday.in
Cc: [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com; joshi.[protected]@gmail.com; [protected]@yahoo.com
Sent: Friday, 17 July, 2009 12:42:22 PM
Subject: Re: Savings of 61% on Complete Reebok Fitness Kit!
To,
Shri SH. Nitin Sawhney
Business Head
India Today Book Club

Sub : Non refund of Additional amount Deducuted...

Dear Sir,
I, SANJAY JOSHI, would like to bring your kind notice that I had ordered the same product during Feb. 2009 and Amount Rs. 3198/- were deducted twice from my ICICI Credit Card . I recd. only one delivery. I was in formed from the concerned that while I placed the order on 28/02/2009, the order was placed sucessfully but transaction was not done sucessfully and I got the SMS from the concerned that "we have received your order but the transaction was unsucessful, We will call you(from[protected] or[protected] to assist you complete the transaction: Sender TA-BookClub: Message centre:[protected]: Sent : 28-Feb-2009, 13:33:51 Time".
According to this SMS I was contacted on 1st March 2009 for completing the unsucessful transaction and the transaction was sucessful and I got an other SMS that " Dear Sanjay Joshi, your order has been processed. Your order no.is 0GA[protected] with total order value of Rs. 3198/- ; Sender: TA-Bookclub: Message centre: [protected] Sent: 1-Mar-2009 14:38:49" and the amount has been deducted from my ICICI CREDIT CARD twice trating this as a new order where as this transaction was for completion of previuos uncessuful transaction for which order was placed on 28 Feb 2009 . Assuming this as a new order the amount of rs. 3198/- had been deducted . I had placed only one order that too on 28/2/2009. I came to know this when reced. the Statement of ICICI, in which 2 payment were deducted, immediately I complainted for the same to the [protected]@todaybookclub.com and [protected]@todaybookclub.com on 23 March 2009 . From this date to till date continueouly sending mails to the concerned . Also Mr. Kuldeep Singhji had tele-talk with me on 2 July 2009 regarding ordernos and delivery details of teh item recd. by me immediately i sent him once again the copy of ICICI starement nad copy of Invoice. but as on day nothing has happend and matter is still pending with them.
I would like to inform you that sir, kindly look into the matter and do teh needful in this regards. I am attching the copies of teh corerspondance, icici statement and copy of invoice recd. by me.

Hope you will go through all the correspondence and will come to know about the matter.

i will appriciate you if you could give response me in this regard

with warm regards
SANJAY JOSHI
HIG 103, D.K ROSE APARTMENT
E/8- TRILANGA
BHOPAL- 462039
MOBILE : [protected]
TELEPHONE NO.[protected]


Order Confirmation from India Today Book Club
InboxX
Reply to all
Forward
Reply by chat
Filter messages like this
Print
Add to Contacts list
Delete this message
Report phishing
Report not phishing
Show original
Show in fixed width font
Show in variable width font
Message text garbled?
Why is this spam/nonspam?[protected]@indiatodaybookclub.comDear Sanjay Joshi Thank you for your order. We wish to inform you that your o...
Mar 1
[protected]@indiatodaybookclub.comLoading...Mar 1

Reply
|[protected]@indiatodaybookclub.com to me
show details Mar 1 Reply

Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Reply Forward

Reply
|Sanjay Joshi to skj_joshi, response
show details Mar 23 Reply

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
- Hide quoted text -
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


iciciStatement.pdf
191K View Download
Reply Reply to all Forward

Reply
|Sanjay Joshi to feedback
show details Mar 24 Reply

- Show quoted text -

[protected] Forwarded message[protected]
From: Sanjay Joshi <joshi.[protected]@gmail.com>
Date: Mon, Mar 23, 2009 at 12:10 PM
Subject: Re: Order Confirmation from India Today Book Club
To: [protected]@indiatodaybookclub.com
Cc: [protected]@yahoo.com, joshi.[protected]@gmail.com

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo..in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com..



iciciStatement.pdf
191K View Download
Reply Forward
ResponeDear Member, Thanks for writing to us. With reference to your mail, we would ...
Mar 25

Reply
|Sanjay Joshi to Respone, feedback, skj_joshi
show details Mar 26 Reply

Dear Sir,
The desired information is as follows

1. Membership no. : ITBC09915409
2. Order Number : OGA[protected] Order Date : 03-MAR-09
3. Name & Address : SANJAY JOSHI
H-103 D. K. ROSE APARTMENT
E/8 - TRILANGA
BHOPAL
Madhya Pradesh Pincode - 462039

I hope these details will fulfill your requirment for checking the same (copy of the Invoice Cum Delivery Note attached herewith for ready reference). An early action in this regard will be highly appreciated.

Regards

SANJAY JOSHI
- Show quoted text -

On Wed, Mar 25, 2009 at 12:25 AM, Respone <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

Thanks for writing to us.

With reference to your mail, we would like to bring this to your kind notice that please provide us your membership number & the order number along with your full address, so that we can check the details and inform you the same.

Waiting for your revert on same.

For further queries & assistance please feel free to call at our helpline
[protected] or[protected] toll free.


Thanks & Regards,
India Today Book Club





From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 23, 2009 12:10 PM
To: response (ITBC)
Cc: [protected]@yahoo.com; joshi.[protected]@gmail.com
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www..aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


invoice.pdf
128K View Download
Reply Reply to all Forward
ResponseDear Member, We apologize for the inconvenience caused to you in this regard...
Mar 28

Reply
|Sanjay Joshi to Response
show details Mar 30 Reply

Dear Sir,
I have not received any other consingment from you till date except the one of which details hv aleady been given to you. Also please note that I did not place two orders . I had place only one orderon 27 Feb 2009 . Initially, I was informed that the order has been placed successfully (on 27 Feb.09) but p-ayment process failed you will receive SMS or Phone call for furhter processing of the payment gate way . The same was processed after 2 days (ie. on 1 st March'09) . I would like to know that when payment processing was done sucessfully while on 27 th feb ' 09 itself than why do they needed for payment processing again second time on 1 march' 09 and treated as a new order. I hope this is part of mistake done either at your end while placement of order or at the end of payments gate ways which were processed twice without any reasons when Ist payment was processed sucessfully on 27th of Feb 2009 itself.

You are therefore requested to please go through the entire process of ordering and payment of my order and do the needful at the earliest. As suggersted, I will refuse to take the delivery of second consignment, if received, not yet received sofar .

Kinldy do the needful

With regards

SANJAY JOSHI
- Show quoted text -

On Sat, Mar 28, 2009 at 1:11 PM,
Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payments for two orders so we have updated you’re both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your second order details are as given below_
Order number: 0GA[protected]
Web number: [protected]
Activity: M-COMMERCE
Dispatch Date: 06-MAR-2009
Consignment Number: [protected](BLUEDART courier)

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on
[protected],[protected]toll free)

Thanks & Regards,
Zishan Ahmed
India Today Book Club




From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 23, 2009 12:10 PM
To: response (ITBC)
Cc: [protected]@yahoo.com; joshi.[protected]@gmail.com
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

Reply Forward
ResponeDear Member, We sincerely apologize for the inconvenience caused to you. In t...
Mar 31

Reply
|Sanjay Joshi to Respone
show details Mar 31 Reply

Dear Sir,
Thank you very much for the reply. I am waiting for further responce from you in this regard.


with regards,

SANJAY JOSHI
- Show quoted text -
On Tue, Mar 31, 2009 at 4:30 AM, Respone <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your request to our concerned department. Kindly wait for some time and you will receive the same at the earliest.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
India Today Book Club





From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 30, 2009 12:15 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
I have not received any other consingment from you till date except the one of which details hv aleady been given to you. Also please note that I did not place two orders . I had place only one orderon 27 Feb 2009 . Initially, I was informed that the order has been placed successfully (on 27 Feb.09) but p-ayment process failed you will receive SMS or Phone call for furhter processing of the payment gate way . The same was processed after 2 days (ie. on 1 st March'09) . I would like to know that when payment processing was done sucessfully while on 27 th feb ' 09 itself than why do they needed for payment processing again second time on 1 march' 09 and treated as a new order. I hope this is part of mistake done either at your end while placement of order or at the end of payments gate ways which were processed twice without any reasons when Ist payment was processed sucessfully on 27th of Feb 2009 itself.

You are therefore requested to please go through the entire process of ordering and payment of my order and do the needful at the earliest. As suggersted, I will refuse to take the delivery of second consignment, if received, not yet received sofar .

Kinldy do the needful

With regards

SANJAY JOSHI

On Sat, Mar 28, 2009 at 1:11 PM,
Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payments for two orders so we have updated you’re both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your second order details are as given below_
Order number: 0GA[protected]
Web number: [protected]
Activity: M-COMMERCE
Dispatch Date: 06-MAR-2009
Consignment Number: [protected](BLUEDART courier)

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on
[protected],[protected]toll free)

Thanks & Regards,
Zishan Ahmed
India Today Book Club




From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 23, 2009 12:10 PM
To: response (ITBC)
Cc: [protected]@yahoo.com; joshi.[protected]@gmail.com
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www..aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

Reply Forward
ResponeDear Member, Thanks for your e-mail to us. With reference to your mail we wou...
Apr 1
ResponeLoading...Apr 1

Reply
|Respone to me
show details Apr 1 Reply

Dear Member,

Thanks for your e-mail to us.

With reference to your mail we would like to inform you that we will be happy to render any other clarification that you may require in future.

We value our customer and believe you enjoy our products.

Your valuable association with India Today Book Club means a lot for us.

Assure you to provide our best possible services always.

For further queries get back to us or call us at[protected] toll free.

Regards,
India Today Book Club




From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Tuesday, March 31, 2009 12:25 PM
- Show quoted text -
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club
- Show quoted text -

Dear Sir,
Thank you very much for the reply. I am waiting for further responce from you in this regard.


with regards,

SANJAY JOSHI
On Tue, Mar 31, 2009 at 4:30 AM, Respone <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your request to our concerned department. Kindly wait for some time and you will receive the same at the earliest.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
India Today Book Club





From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 30, 2009 12:15 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
I have not received any other consingment from you till date except the one of which details hv aleady been given to you. Also please note that I did not place two orders . I had place only one orderon 27 Feb 2009 . Initially, I was informed that the order has been placed successfully (on 27 Feb.09) but p-ayment process failed you will receive SMS or Phone call for furhter processing of the payment gate way . The same was processed after 2 days (ie. on 1 st March'09) . I would like to know that when payment processing was done sucessfully while on 27 th feb ' 09 itself than why do they needed for payment processing again second time on 1 march' 09 and treated as a new order. I hope this is part of mistake done either at your end while placement of order or at the end of payments gate ways which were processed twice without any reasons when Ist payment was processed sucessfully on 27th of Feb 2009 itself.

You are therefore requested to please go through the entire process of ordering and payment of my order and do the needful at the earliest. As suggersted, I will refuse to take the delivery of second consignment, if received, not yet received sofar .

Kinldy do the needful

With regards

SANJAY JOSHI

On Sat, Mar 28, 2009 at 1:11 PM,
Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payments for two orders so we have updated you’re both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your second order details are as given below_
Order number: 0GA[protected]
Web number: [protected]
Activity: M-COMMERCE
Dispatch Date: 06-MAR-2009
Consignment Number: [protected](BLUEDART courier)

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always..

For any further query or assistance please feel free to get back to us or contact us on
[protected],[protected]toll free)

Thanks & Regards,
Zishan Ahmed
India Today Book Club




From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Monday, March 23, 2009 12:10 PM
To: response (ITBC)
Cc: [protected]@yahoo.com; joshi.[protected]@gmail.com
Subject: Re: Order Confirmation from India Today Book Club

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo.in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.


For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www..aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

- Show quoted text -

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Reply Forward
Feedback ClubWe would like to inform you that as we have received two payment for two orde...
Apr 20
Feedback ClubLoading...Apr 20

Reply
|Feedback Club to me
show details Apr 20 Reply


Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payment for two order so we have updated your both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on
[protected],[protected]toll free)

Thanks & Regards,
Zishan Ahmed
India Today Book Club



From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Tuesday, March 24, 2009 2:32 PM
To: Feedback
Subject: Fwd: Order Confirmation from India Today Book Club

- Show quoted text -

[protected] Forwarded message[protected]
From: Sanjay Joshi <joshi.[protected]@gmail.com>
Date: Mon, Mar 23, 2009 at 12:10 PM
Subject: Re: Order Confirmation from India Today Book Club
To: [protected]@indiatodaybookclub.com
Cc: [protected]@yahoo.com, joshi.[protected]@gmail.com

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo..in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com..




For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
Reply Forward

Reply
|Sanjay Joshi to Feedback, Response
show details Apr 20 Reply

Dear Sir,
I am in receipt of this mail (same mail) second time and I hv already replied you that I hv recd. delivery of only one order (of which scanned copy of invoice and delivary challan were also sent you for refrence). No other delivery has been received till date and the status is the same as on today ie 20/4/2009 5.51 pm . you pl. go thru' all my previous communications(mails) in this regards. you are only sending mails, doing nothing in this regards, if the second order has also been processed and dispatched long back than where it has gone. You pl. just check up wid your dispacthing agency and do the need ful in this regard. I hv already sent you copy oif teh ICICI bank Statement twice with all the deatils . I humbly requested you pl. go through all my correspondence (e-mails and your replies too) so that picture will get cleared .

Kindly do the needful and refund my additional amount debited from my Credit Card immediately.

with regards

Sanjay Joshi
- Show quoted text -


On 4/20/09, Feedback Club <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

We apologize for the inconvenience caused to you in this regard.

We would like to inform you that as we have received two payment for two order so we have updated your both the order in our database and both the order has been fully processed and dispatched from our end. So it is not possible to cancel your order and refund. Kindly refuse any one parcel if it arrives at your door steps and intimate us the same after a week's time along with your credit card statement we will do the needful as per your instruction.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best services always.

For any further query or assistance please feel free to get back to us or contact us on
[protected],[protected]toll free)

Thanks & Regards,
Zishan Ahmed
India Today Book Club



From: Sanjay Joshi [mailto:joshi.[protected]@gmail.com]
Sent: Tuesday, March 24, 2009 2:32 PM
To: Feedback
Subject: Fwd: Order Confirmation from India Today Book Club


[protected] Forwarded message[protected]
From: Sanjay Joshi <joshi.[protected]@gmail.com>
Date: Mon, Mar 23, 2009 at 12:10 PM
Subject: Re: Order Confirmation from India Today Book Club
To: [protected]@indiatodaybookclub.com
Cc: [protected]@yahoo.com, joshi.[protected]@gmail.com

Dear Sir,
Thank you very much sir, I hv received the item. One thing I would like to pointed out here that the desired amount ( Rs. 3198/- ) has been deducted twice from my Credit Card, copy of the statement is being attached herewith for you ready reference, You are therefore, requested to kindly look into the matter and revert the one entry from my Creadit Card Account or send me a draft of Rs. 3198/- in favour of SANJAY JOSHI, HIG-103, D.K.. ROSE APARTMENT, E/8 - TRILANGA BHOPAL - 462039, so that the additional amount deducted from my account can be adjusted. The payment of (Rs. 6397/- ) the same has already been made by me against the ICICI CREDIT CARD STSTEMENT dated 07/03 2009.
Kindly do the needful.

Thanking you,
Sanjay Joshi
On Sun, Mar 1, 2009 at 10:04 AM, <[protected]@indiatodaybookclub.com> wrote:
Dear Sanjay Joshi
Thank you for your order. We wish to inform you that your order has been put under
process with order no M-COMMERCE/0GA[protected]. The order value is Rs. 3198. You will receive an email and a sms with your despatch details soon.

Thank you once again for ordering with India Today Book Club
For any further assistance please reply to this email or call us at[protected] a.m.
to 6 p.m.) or SMS ITBC to 52424.

Yours Sincerely
India Today Book Club
For up-to-the-minute news & entertainment coverage visit http://www.itgo..in
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com..




For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/
This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.

Reply Reply to all Forward

New window
Print all
Expand all
Collapse all
Forward allTrack package
[protected]
Sponsored Links
आप College में है?
बैंकिंग Course Join करें और अपना Career बनाएं
IFBI.co.in
Loan Against Property
Borrow upto 60% Value of Property, fulfill your Business needs. Apply!
ICICI-LoanAgainstproperty.com
Hot Jobs in HSBC
1000s of Jobs in HSBC
Submit Your Resume Now & Find Jobs
MonsterIndia.com
Bank of Baroda Home Loans
100% Waiver on Processing Charges. 0.25% Concession on Int Rate. Apply
BankofBaroda.co.in/Loan_in_6_Days
PC with orignal software
CDP provide Server - PC / Laptop with Software on Rent [protected]
www.AccrueOnline.com
The Economist Magazine
In-depth coverage of the Economy. Get Up To 60% Off on Subscription!
Economistsubscriptions.com
Banking Jobs
Post Your CV With Shine & Get Jobs In Top Banking Firms. Apply Now!
Shine.com/BankingJobs
Delhi - HongKong Flights
Book Cheap International Flights. Limited Seats Available. Hurry Up!
MakeMyTrip.com/HongKong-Flights
More about...
Aajtak Live »
Aajtak Hindi »
Aajtak TV »
Times of India Top News »
About these links
« Back to Sent Mail
Archive
Report spam
Delete
Move to Inbox
Labels
Mo

I had bought many books and CDs from India Today Book Club. I like the fact that their customer care is very helpful. For any kind of information one can usually dial their customer care number at[protected] or by sending an email at [protected]@indiatodaybookclub.com.

My experience with ITBC is that they often send you the books
ordered. That raises your confidence in the " book club".
After that
(a) they tell you that your draft did not reach them because it was sent by reg.post ; courier service is safe,
according to ITBC
(b) they sit on your money paid by bank-draft and do not send the books
(c) they do not respond to letters or telephone calls
(d) they send you un-colicited VPP parcels