[Resolved]  India Today Book Club — Non receipt of camera and free gifts

Dear Sir
I am from Tamilnadu and I have ordered a camera through India today book club for Rs 5298/- on 17 nov 2009 wide order booking ID[protected] but so far i did not receive the same. I have send almost 60 mails to them and made around 25 std calls but no one from ITBC is responding properly. I have requested them to cancel my order ,but they say the order has been fully processed from their end andcamera has been dispatched through dart mail on 20 nov 09 but so far i did not receive the same. When ever i inquire through phone they say "wait for some time and we have forwarded this complaint to concerned department" and almost 90 days passed still they could not solve the problem. This company is really cheating the public, so awareness to be created in the internet and media. The response by the employees also poor. Please help/guide me to get the camera or money which i have paid to them. Approximately i have spend 2000/- rupees for STD calls.

Name: Muruganantham Veerasamy
Phone: [protected]
Member ID:ITBC09155690
Order booking ID:[protected]
My mail id: [protected]@sify.com

For any further details please contact me in above mail id. Waiting for your favorable reply

With Best Regards
Muruganantham V
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

India Today Subscription — Non receipt of gift

I had Subscribed for INDIA TODAY English magazine with effect from April 2008, bearing Subscription No. 27ITE1685498. I was supposed to received a gift within six weeks of my subscribing for the said magazine. But to my surprise I am yet to received the same.

Thanking you

Regards,

Col. DD Vinod Kumar
Mobile No. - [protected]

India Today — Non receipt of advertised free gifts

Dear sir/madam,
I had ordered a package of Encyclopedia Britanica from Living Media India Limited (India Today) in response to the advertisement that came to my mailbox. The advertisement clearly said that I would receive a gift voucher of Rs. 5000/- from Surat Diamonds and a free Tupperware set. However on receipt of the order there is a gift voucher stating that I can claim my free air ticket and an adidas bag by logging on to http://offers.indiatodaybookclub.com/greatoffers.htm

I have been trying to log on to the site, there is either no such site or it does not open. I wrote a mail to the email address given on the delivery note requesting an explanation. I haven't reveived any response.

I would kindly request you to advise me on the further course of action that I can take.

India Today Book Club — non receipt of free gift

I had ordered CDs under an offer scheme where free gift of Addidas Bag was promised. I paid for the order but the free gift never arrived. I sent more than 10 reminders to India Today Book Club but they are not replying. It looks very fishy - if they dont want to send the gift let them tell the customer. If this is the situation from India Today Organisation, God save the indian consumers from the sellers. Can you please help in this?

Thanks and regards

Jugal
Hi, I have also earlier paid annual subscription for reader digest through credit card and not got magazines for past 2-3 months.
2. India Today offer came 2-3 months back I ordered & made payment throught credit card the CD/DVD with free gifit of some diamond jewllery etc but it did not reach.
3. again day before yesterday i got urgent envelop of sweepstake certificate with assurance of free holiday package for 27 destination, where in maximum desitnation hill palces or beach destination are not applicable. I paid through my creidt card number to deduct Rs.499 to send book of my choaice and not of theri choice just to get chance of win Sweepstake .
I am not aware is this India Today Book Club are genuine or bluff, since so many complaints i could read on Complanint Board about people sufering and loosing their hard earned money on it.
They should improve their working process and should go for ISO9000 Quality certification to reduce customer complaints and improve processes.

India Today Book Club — NON-RECEIPT OF ORDER BOOK

MY MEMB.NO.ITBCO[protected] with India Today Book Club. I had filled in the Membeship/Order Form of BooksToday for three Books and forwarded to India Today Book Club in April, 2008. There were no response for my e-mail follow-ups, but I came to know from my Bank that they have debited the amount for the books from my credit Card on 1st July, 2008. I just received a confirmation of the same, after several follow-ups with an assurance that they will intimate me the despatch status. When I checked up over phone on 5th, their rep informed me that two out of three books (as one book is out of stock) were despatched through courier from Delhi to Bombay (my address) through Blue Dart Courier on 2nd August. Normally, it should reach next day, at least on 4th Aug. The Consignment Note No. provided by them is also seemed to be wrong. There seems to be a severe lack of communication with India Today within themselves and with their customers. According to them, I have to adjust the money debited by them for the out-of-stock-book, they had already charged from me, with my future orders. I do not know how can I claim the said amount as I have no plans to continue any relation with this bookclub
I also had the same type of experience. If we paid early, then they will not ship the books

ITBC — WAITING FOR THE GIFT.............

Dear Sir,
I am waiting for the order placed by me on 23/09/08. The order
Id.MITBC-WEB-0873815. I was informed that I can send a mail to response @ indiatoday bookclub.com. But there was no response.

Inform me the present status of the order & gift.

Thank You & yours truely.

Giridhar C. Malli.

India Today Book Club — Non Avalability of the free gifts

I had purchased a set of 4 CD's on Indian classical music and I was supposed to get a free gift from them thru online registration. But to my dismay the online regn is not possible as bcos the websit egiven does not exist. This is the case with so many other subscribers as can be seen when that site is looked into.
They have duped me. I need help.
I also had a similar experience after I purchased a set of 8 CDs on encyclopedia, nature, and similar other subjects from India Today Book club that offered free holiday voucher, but when i went to the relevant site and filled in the requested numbers, nothing came of it. When I complained I was told that the free gift voucher could only be requested through the site http://offers.indiatodaybookclub.com/greatoffers.htm that simply doesn't work. Can any one help me?

India Today — India Today Book Club Great BOGUS Offers

Hi,

WARNING: THIS IS A BOGUS COMPANY AND ALL THEIR SCHEMES ARE FRAUDULENT, PLEASE DO NOT HAVE ANY ASSOCIATIONS WITH THEM.

I received a pack of 3 CD's without ordering it by VPP and since I was not home, my mother paid the postman and collected the same thinking I had ordered it. I had become a member of the book club around 2 years back, thinking it would a great thing as I used to buy a lot of books. I'm also a crosswords member and many other book club member, they all work extremely professionally and satisfactorily.

But this decision was probably one of the worst decisions, because that is how they got my address and details, and from then onwards it has been a charade of mails and BOGUS offers.

WHOEVER RUNS THIS COMPANY IS A CROOK AND SHOULD BE PUT BEHIND BARS. He is trying to fool the public at large by running bogus schemes which will never be rewarded. The latest they have contacted me for is a sweepstakes claim...all their offers have been bogus till now, now this one has a grand prize money of Rs. 60 laks, (yeah right), I wonder how many unsuspecting consumers have fallen for this fraudulent scheme.

Their free gifts have only been gifts on paper, as you can see from the other complaints on this site. So would be this lottery...!

Please shut this scheme down and help the public.

India Today Book Club — Non-receipt of the best seller Book Pack-ITBC07270670

Am Sunil Rao. M.R, (ITBC[protected], a resident of Mysore and a member of your club from the past one year.



I had ordered the best seller pack ( 1-The Namesake, 2-Why Mars and Venus collide, 3-How to get from where you are to where you want to be, 4-The Naked face, 5- Memories of Midnight), by responding to the brochures sent to me, along with the Eligibility certificates.



The offer price was Rs. 499/- plus delivery charges of Rs.75/-, totaling to Rs.574/-.



I had sent the credit card details along with the order form.



Regret to inform you that my account was debited on the 22nd August 2008, for the same amount, and am still awaiting the Best seller pack, along with the Holiday Vouchers and the Adidas Sipper.



Request for a reply email at the earliest, Thanks,

India Today book club classical music cd — Free gift not sent along with the product.

I fail to understand why a promise made in the website is not addressed by a company like the India Today. I have just seen so many complaints. That does mean there is dereliction of duty on the part of Indiatoday.

My Invoice number is ORA[protected] Order numberOGA[protected], Membership Number ITBC08653329, UNIQUE NUMBER[protected]A[protected]. I can provide many more numbers printed on the invoice but why does this situaiton comes. I want to know how soon my free gift is sent to my address.

Please do not publish anything which the company manage to deliver. Mismanagement is inherent in our consumer affairs. Let me have an answer as soon as possible.

India Today Book Club — NON RECEIPT OF FREE GIFTS

MEMBERSHIP NO. ITBC0858989;INVOICE NO:ORA 80025988 THOUGH ALREADY SENT THE FULL PAYMENT OF RS.2000/ I RECIEVED ONLY CDS I HAVEN'T RECIEVED ADDIDAS SHOES OF NO.9;DIAMOND JEWELRIES

India Today — Non Receipt of free grfts

The invoice asks for logon to http://offers.indiatodaybookclub.com/greatoffers.htm for claiming free gifts.This site does not open when attempt was made to 0pen it.It says site is not available.How to claim free gifts in such circumstances.I have written email and by post as well on the subject.
My unique number is[protected]A[protected], invoice number is ORA[protected] ITBC membership number is ITBC08505750
Kindly do the needful early and oblige.
My address is
Prakash Hinger
24, Residency road
Udaipur-313001(Raj.)

indiatodaybookclub — non-receipt of free gifts

dear sir,
i had given order to india today book club to send a set of indian classical cds which was clubbed with their offer of two free gifts(a pair of Reebock shoes and a holiday gift voucher).On delivery through post i only recieved the cds but no free gifts which they have promised in their offer although the full amount of Rs.2599.00 was paid along with the extra postal charges of Rs.141.00.Hence please help me to get my free gifts as promised in the offer.
The details are given below-
Invoice No. 0RA[protected]
Invoice Date- 21-Nov.-08
Order No.- 0GA[protected]
Order Date- 14-Oct.-08
Consgnt.No.- 411606
Loc ID- A
My address - 25/23, Karachi Khana, KANPUR
i have paid rs 399/- for annual subscription of reader's digest through vpp, but after two month of payment still i have not received anything.
WAITING FOR THE ORDER AND GIFT...
Dear Sir,
I am waiting for the order placed by me on 23/10/08. The order
Id.MITBC-WEB[protected]. I was informed that I can send a mail to [protected]@indiatodaybookclub.com.The payment was accepted and confirmed by [protected]@offers.indiatodaybookclub.com <[protected]@offers.indiatodaybookclub.com>

I have mailed after a month ie on 24 /11/08 to know the status and there is a very negative kind of feedback.I mailed yet again on 26/11, 30/11 and 03/12.But there is no response.

It should have reached me by now.Anyway inform me the present status of the order & gift.

Thank You & yours truely.
Dear Miss Guraprit,
Your complaint has been resolved on 11/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]
Dear Mr, Lalit Gairola, Your complaint has been resolved on 12/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]

free gifts — non receipt of free gifts

13th December 2008.

Dear Sir,
Sub: Claim of free gifts against the ( Sweep Taker’s order No.) Unique Number: 79631502A[protected]
Ref: Invoice No. ORAO80187630 Order No OGA[protected] dt. 31st Oct ’08; Login Web ID: 1796315;

With response to your “Sweep taker’s advertisement’, I foolishly ordered and lost my mental peace in following up for the delivery of goods. Some how, I received them finally on 5th Dec ’08 with out the free gifts. You have advised us to claim free gifts separately and gave a lengthy procedure for which I have to waste my time and energy. This is nothing but fooling the customers. It is not proper on a Company like you.
Please arrange the free gifts as per your offer ie., (a) Rebock Bag; (b) Holiday Voucher for 3 nights and 2 days immediately without further delay and reminder. If I don’t receive the same within a week days, I am approaching the local Consumer Forum Claiming for the loss of mental peace. Please act accordingly. I don’t have any more patience to demand from you.
Thanking you,
Yours faithfully,
R.Srinivasan.

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