[Resolved]  India Today Book Club — Online complaints

India Today — Did not receive assured gifts

Hi,

I have subscribed for India Today yearly membership through an IRCTC promotion offer. I paid Rs.780 for yearly subscription. The offer has promised to deliver three assured gifts and i am in receipt of none.

Thanks to send them soon to the same subscription address. I am not sure where to find my subscription number, but i assume to be this which i found on the cover i received.
15ITE 1849377

India Today Book Club — Non Receipt of Order No: MITBC-WEB-0624533

I plced an order on 9th March 2008 based on the offer proposal provided by the IndiaToday Book Club. I am still to receive any of the article promissed or any comunication from the IndiaToday Book club. Follwing chain of mails reminding the Book Club of the said offer:
[protected][protected][protected][protected]
Hi,

Still i have not received any thing. Can u prpvide me
with a tentative date or period when can i expect this
order.

My availability at the delivery address can not be
taken for granted for months together.


I have started receiving new promotion offers from u
when the initial promotion offer is yet to be
delevered.

thanks & regds..
Soumitri Mohanty

--- Response <[protected]@indiatodaybookclub.com> wrote:

> Dear Member,
>
> We thank for your mail to us. Apologies for the
> inconvenience caused in this
> regard.
>
> Your order has been fully processed from our end.
>
> Kindly note down your
> Member ship no: -ITBC08396188
> Order no: -0G08054552
>
> You will receive your order very soon.
>
> Thanks & Regards,
>
> Dominic Savio
> India Today Book Club
>
>
>
> -----Original Message-----
> From: SOUMITRI MOHANTY
> []
> Sent: Thursday, April 03, 2008 2:25 PM
> To: response (ITBC)
> Cc:
> Subject: Ref: Order Id No: MITBC-WEB-0624533
>
> Hi,
>
> It has been more than three week since 9th Mar, 2008
> when I paid the money to avail the offer. So far I
> have not received anything and no communication
> either
> from your side. Will any one please let me know what
> is going on and when can I expect to get my stuffs?
>
>
> Thanks & Regards
> Soumitri Mohanty

I too have a couple of music CDs yet to be delivered. Order No. MITBC-WEB-0627663 booked in the middle of March 08!

Jerry

India Today Book Club — Non delivery of books/products

Dear Sir

In response to Books Today issues of May 2007 and December 2007 i had sent orders for the under mentioned items along with payment through ICICI Bank cheques

Order no. 1
25.5.07 An order for items :-

a)2 books on list price of Rs.295(scoop and blind faith)=590
b)4 cd's for Re 1 each(as per offer) =4
c)Delivery charges =75
Total =669
ICICI Bank cheque No. 031058 dt. 25.5.07

Order no.2

23.12.07 An order for items :-

a)Book- The wicked wit of Insults (T1616) =240
b)portable vacuum cleaner plus free hair dryer (P1251) =1499
c)Steam Iron (N0608) =499(received)
Total =2238
ICICI Bank cheque No.031066 dt 20.12.07(credited in your account on 4.1.08)

It is most unfortunate that despite repeated communications through e mails as well as by post the deep slumber of concerned personnel did not have any awakening. It has been observed that by putting Ad's of special attractive offers by way of baits they get the money and orders and then forget their responsibility towards customers. On e mail no proper reply is given but irresponsible and inadequate mentions are made every now and then. Kindly intervene in the matter and extend help by knocking at their end.



JAGDISH SINGH JASSAL

customer no. ITBC07269015

Patiala (Punjab)

[protected]

[protected]

India Today Book Club — Charged Twice for The SAME BOOKS SET, that too SENT WITHOUT ORDERING

India Today Book Club - sent books by VPP (even though they were not ordered) and sent a mail saying if i dont want I can return the VPP Post, but my folks paid for it, since i m an NRI thinking that i have ordered them. After a month they sent the same booksbuddy packet with the same books by VPP and too money from my folks.

I have Invoice details everything to prove the above

Any ideas what you can call - the above selling technique
Shiva

I remember requesting for select books and CDs that I never received. Thinking that these were the books I ordered, I accepted the parcel that came in weeks lateron payment of Rs 550.

Instead I received books that I never asked for. And none of the CDs that I had ordered! Did not expect this of a company like Living Media. Disappointing.

dear sir,
your free holiday scheme will be recieved yesterday
but i didnt known your processor so plese call me [protected]

I don't understand why India Today Book club sells ther books by sending these to people without their orders. First they did not send me books which I ordered for 5-6 weeks. Then they sent me 3 copies each of two books instead of 6 books that I ordered. Since then every 3-4 months they are sending me books worth Rs. 500-1000/- without my request or order for the same. Mostly, my office assistant pays to the postman and receives the parcel on my behalf. But now I have told her to send back the postman carrying parcel from India Today Book Club. But why do they have to sell books this way...??

i too booked on 11.05.08. i only received three cds on 18.06.08. The adidas bag was not sent to me. Also, the membership no & web login number given for availing the holiday offer are not working. It is unecessary for us to go into all the details to ascertain whether it is cheating or not. As many have been cheated, it is better to lodge a complaint in the consumer court and leave the matter to the law to decide.

indiatodaybookclub — damaged cd

I, a registered member of that club received a CD full of scratches(may be an used one) from them on an order which is not reading and not usable. I complained to them on-line with my membership no. and web-ID but no response received. It seems from the other complainants that the company is making people fool ! my CD was 'Nature' from Encyclopaedia Britannica. similar attractive offers are still received by from them through e-mail. it is unthinkable that a reputed publisher like 'India today' can do such mischiefs !

India Today Book Club — damager order received

Order no – ITBC- WEB[protected]R

Complaint no COMP53502 lodged on phone

Dear Sir

i need an immediate step to be taken by you.

I ordered some books online on 24/05/08 .payment was made through credit card.

Firstly, books were delivered after 21 days after my 3-4 follow ups and mails at their response and [protected]@intoday id

Secondly, no response to my mails from their side

Thirdly, the two books I ordered are received damaged, one book starts from page no 13 and the other is torn .

I have send the letter and photocopy to nabi sarai address for replacement and trying to contact at[protected] but after pressing extn2 it goes on hold.

I would like to know that does giving a discount means damaged books.

I feel very sorry to say that this is not expected fro INDIA today group at all.

This was the first order I placed and the impression is so bad.

This mail was written to india today group to prabhu chawla's and mr bagga's e mail id as well but no response from their side as well. i have tried their all land lines no but all in vain.
i hopethrough consumer forum i will get justice and my books will be replaced asap, already all this process has killed good amount of time.
regards
meenakshi

India Today Book Club — non receipt of complete material

I paid Rs.574 towards 3 CDS + Adidas travel bag and received only the CDs. I would like to get the bag at the earliest at no extra charges or the CDs will be returned and refund claimed.

This is disgraceful for IndiaToday image.

India Today Book Club — Non-Delivery of items

Rs 574/- was charged from me for a set of three CDs.I got two CDs, but in the case of third, there was only the cover. Britannica Concise 2007 CD was the one missing.
(Invoice no. 0RA[protected], dt. 10/06/2008)

India Today Book Club — Non Receipt of Gifts

India Today Book club has given an offer by paying Rs.699/- one Rs.5000/- Holiday Vouchar and one Addidas bag @499/-.But the site where i need to claim all the gifts, those web site is not working.My Membership Code is ITBC08421238.This is unfortunate part for India Today group.If this trend is continueing, I will lodge the complaint in consumer foram.

India Today Book Club — Not Getting the Free Offers

I had ordered three CDs Vide order No.0GA[protected] dated 29 June 08.
I recived the items vide Invoice No. ORA[protected].
My Membership No.ITBC08526616.
I have not been able to log on to the site given in the invoice.
http://offers.indiatodaybookclub.com/greatoffers.htm
I hope they do not live upto their reputation of not giving the promised items.
India today should ask for charity instead of fooling people with fake offers.

India Today Book Club — cannot log on for claiming free gifts

on ordering from books buddy icannot log on to http://indiatodaybookclub.com/greatoffers.htm for claiming free gifts.my membership no:ITBC07307335, &ITBC99010765, log in web id;1677335.&1670765, invoice noORB[protected]&ORB[protected], dt 28&29may08.please advise

India Today Book Club — damaged CD and non disclosure of charges

i had ordered for 3 CD's online in response to a mailer received from india today book club. The 3 Encyclopedia CD's were for Rs. 499/- and along with it i was suposed to get an Adidas bag and a free holiday gift voucher from indian hotel review.com

Firstly the CD's that i received were in a damaged condition and despite writing 5-6 emails there was no response from india today. this is the state of the so called reputed publishing house.

Then while claiming the holiday voucher i am being told that in order to claim it i need to make a payment of rs. 800/- to india hotel review.com which was not at all toldd to me. This is complete harrasment to the consumer since i was not told about any of these charges.

I wishthe others do not fall in the trap of such gimmicks from the company.

Number 91-[protected]

email [protected]@yahoo.co.in

India Today Book Club — no webpage

Dear All,

I have paid Rs 699.00 to India Today Book Club, the invoice No: ORA[protected] dt 21.06.08, Order No : 0GA[protected] dt 18.06.08, MEMBERSHIP NO : ITBC08376736,

I have received the 3 CDs but to claim the FREE GIFTS the Web page http://offers.indiatodaybookclub.com/greatoffers.htm.is not opening .
sundarrao vasantrao
login web Id is 1686736
unique number to claim special offer[protected]A[protected]

i got free gift . but on which side i can claim. www.offer.indiatodaybookclub.com this side is not open

India Today Book Club — Non-Recieval of Gifts

I paid Rs 574 for an offer which included india today subscripton for 1 year + 3 cds + adidas bag + holiday voucher... of which I only received CDS...I got the unique number through calling them, but theirwebiste doesnt work from where I can claim My Gift. these customer care people are of no use. I am shouting on them for last 50 days, but they are deaf. they are just cheating people. I have written them mail with full details, but no use & no reply. Please somneone let me know how can I claim my free gifts that is BAG & Travel Voucher, therit website doesnt work.