[Resolved]  India Today Book Club — Online complaints

India Today — inadequate amount

order no- OGA[protected]
i just want to cancel this order and refund the amount to my account.
as your executive had misused my credit card.it is better for you to cancel my order and refund the amount of rs 42000/. Else i will take legal action on your company.
Satya Narayan Bahety
order no- OGA[protected]
mobile no-[protected]
refund amount Rs -42000/


--
Satya Narayan Bahety

India Today Book Club — Non-Receipt of Refund

Hi,
please see the below mail exchange with India today, which promised speedy return of my refund. Till date (i.e almost 2 months) from the last email , i am yet to receive the refund.
PLEASE TAKE ALL NECESSARY ACTION, and ensure that India today, does not continue to do this with innocent customers.
They promise guaranteed money, and cannot even return the refund!!!
My trust in India today, has come down to a BIG ZERO.

________________________________________
From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Friday, June 04, 2010 10:14 AM
To: Goyal, Amit
Subject: RE: SWEEPSTAKES ENTRY

Dear Member,

Once again we apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we try our level best to resolve your refund its our humble request to you kindly wait for some time and we will arrange your refund on urgent basis. you will receive the same very soon.

Please note your Membership number ITBC0985964 for your future references

Your valuable association with the India Today Book Club is prestigious.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,
Ankita
India Today Book Club

________________________________________
From: Goyal, Amit [mailto:Amit.[protected]@sc.com]
Sent: Thursday, June 03, 2010 8:00 PM
To: Feedback
Subject: RE: SWEEPSTAKES ENTRY

Thank you for the feedback. I will await the refund order till Friday, and if I do not get the same, by Saturday, I will file a complaint in the consumer court asking for Penal interest charges of 20% p.a., for the time in getting my refund.

Please note the same.



[protected][protected][protected]
Amit Goyal
Project & Export Finance
Tel[protected],
Voicenet- 55312
Mobile: 91-[protected]
Please note the new email address: amit.[protected]@sc.com


[protected][protected][protected][protected]

From: feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, June 03, 2010 4:32 PM
To: Goyal, Amit
Subject: RE: SWEEPSTAKES ENTRY



Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that still your refund is under process so we request you to kindly wait for some time and we will arrange your refund in urgent basis.



Your valuable association with the India Today Book Club is prestigious.



Assure you of our best possible services always.
For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)


Warm Regards,
Kusum
India Today Book Club

[protected][protected][protected][protected]

From: Goyal, Amit [mailto:Amit.[protected]@sc.com]
Sent: Wednesday, June 02, 2010 6:03 PM
To: Feedback
Subject: RE: SWEEPSTAKES ENTRY

Hi,
THIS is really testing my patience. I got a call from someone from India Today a week back, called Narendra Sharma, who confirmed that my order would be refunded. Since I have STILL not got the below mentioned phone OR MY REFUND. Can you please send my entire money back in the next 2-3 days.
I have already been debited for the phone In March and this is now June. Can you take this up today or else I will now raise it in the consumer court.?


[protected][protected][protected]
Amit Goyal
Project & Export Finance
Tel[protected],
Voicenet- 55312
Mobile: 91-[protected]
Please note the new email address: amit.[protected]@sc.com

[protected][protected][protected][protected]

From: Goyal, Amit
Sent: Monday, March 22, 2010 1:46 PM
To: Feedback
Subject: RE: SWEEPSTAKES ENTRY

Hi,
Its have been over 2 weeks since this episode.
Can I have a feedback by end of day today, confirming cancellation of this, else I will escalate it again?


[protected][protected][protected]
Amit Goyal
Project & Export Finance
Tel[protected],
Voicenet- 55312
Mobile: 91-[protected]
Please note the new email address: amit.[protected]@sc.com

[protected][protected][protected][protected]

From: Feedback [mailto:[protected]@indiatodaybookclub.com]
Sent: Sunday, March 07, 2010 3:25 PM
To: Goyal, Amit
Subject: RE: SWEEPSTAKES ENTRY

Dear Member,
We apologize for the inconvenience caused to you.
With reference to your mail we would like to inform you that we have forwarded your complain to our concern department regarding your query. We request you that kindly wait for some days.
Please note your Membership number ITBC0985964 for your future references.
We value our customer and trust that you enjoy our products.
We shall be happy to render any further assistance or clarification that you may require.
Assure you of our best possible services always.
For further queries, please feel free to get back to us.
Or Call us on our Helpline Number[protected]:30 AM TO 6:30 PM, all 7 days)

Thanks & Warm Regards,
Piyush Thapa
Executive Relations
India Today Book Club


-----Original Message-----

From: Goyal, Amit [mailto:Amit.[protected]@sc.com]
Sent: Friday, March 05, 2010 12:44 PM
To: [protected]@indiatodaybookclub.com
Cc: Feedback
Subject: FW: SWEEPSTAKES ENTRY

Dear Dheeraj,

This is the mail I have got from India today, saying that my entry is in the
top 10 customers for the contest. If I buy this phone, then I will surely
get INR 25,000 as guaranteed cash along with this phone from the contest.
Then after I confirmed everything from your team that this is indeed the
case.( I confirmed some 10 times on this), and I got another call after I
bought the phone, that if I now buy a longines watch for INR 30,000, then I
would get INR 1.5 lacs cash, guaranteed from the contest.
I have called up your helpline and have come to know that this is incorrect
and absolutely mis-selling.
Please note that your sales people are doing a terrible job of misselling
and my trust in your brand has been lost completely.
Request you to remedy this problem and get back to me with your action in
this regard, else I will have no option but to report this in the press.

Thanks and Regards,
Amit
[protected][protected][protected]

Amit Goyal

Project & Export Finance

Tel[protected],

Voicenet- 55312

Mobile: 91-[protected]

Please note the new email address: amit.[protected]@sc.com


-----Original Message-----

From: India Today [mailto:[protected]@offers.indiatodaybookclub.com]
Sent: Tuesday, March 02, 2010 1:22 PM
To: Goyal, Amit
Subject: SWEEPSTAKES ENTRY


DEAR MEMBER

AS YOU ARE THE PRIVILAGE CUSTOMER OF

INDIA TODAY SO YOUR NAME IS GOING TO SELECT FOR THE FINAL ROUND AND

YOU HAVE A CHANCE TO GET THE 12 LAC RS FROM THIS SWEEPS TAKES LUCKY

DRAW AND PRIZE IS MINIMUM 25 THOUSAND AND MAXIMUM 12 LAKHS AND UR

ENTRY IS CONFIRM



REGARDS

I T B C

India Today Book Club — Order procured by giving incomplete information

Beware of offers from India Today,
I got a telephone from India Today Book Club offering me a Samsung Camcoder and a Philips home theatre at discounted price. I was also told that I have won a gold box with which I can purchase jewellry of Rs. 2 lac for which I will get 40 vouchers of Rs. 5000/- each. I placed the order on 18.6.2010 and got the ordered items within time but the coupons have not been delivered to me yet. I have called the customere care no. twice. On 24.7.2010 when I asked their executive regarding redemption of the coupons I was informed that I can use only one coupon for one itme of purchase and I can not purchase any item which is priced below Rs. 8000/- which was never told to me at the time of booking my order. This coupon system is total fraud. Executive of these companies do not give full information just to procure the order. Please inform me if there is any forum where I can get relief. My email is [protected]@rediffmail.com

india today books club free gift — about not receiving free gift along with the order received

i placed an order on 15/6/10 of reebok laptop bag along with free wrist watch and a special gift of beneton bag after completing the payment by credit card and got the order no.[protected]. i recd the order on 26/7/10 after calling so many time to the call center of india today book club having only 2 articles in the box laptop bag and special gift of bebeton bag but not having the free gift wrist watch which i should have received along with the order, whin i made a call to the call center about that they said that we have registerd your complain and you will have a repply within 10-12 day and they give me the complain no.573890.
i donot understand that why they are doing such kind of supply, first they give me my order after making so maney complains and following so many time, we place onlline order to save time and by doing such things the company is westing my time and money both
please do the needfull

with hope of help

vipul patel
[protected]

blackberry reward — not booking ticket

B901, Fairlink Center, Monginis Lane,
Off New Link Road, Andheri (W), Mumbai - 400053
Tel: +[protected] | +[protected]
Fax: +[protected]

above given address is the address of the black berry reward company, at the time of the purchase of the blackberry cell phone the given me 1 year free movie card, but afterward when i made any request for the booking they didn't respond and their telephone number also not proper. they totally making customer fool.

I have purchased items in comby offer and accordingly paid 20588/- Rs. through credit card dt 16th jun 2010.
Still neither I received my gift and items
i have not recieved items number as[protected],[protected],[protected]
so please verify my account and as soon as possible...
Kindly help me.
Thanking u...
...
From: vikram sargod ph no: [protected]
email id: [protected]@gmail.com
Sent: fri 30/7/201011:19 PM
To: Response
Subject: RE: Not received items and gift

India Today Book Club — Payment made but goods not received

Dear Sir / Madam,

I Have booked a sansung ominia pro mobile in india today book club & made my payment online for Rs.13999/- on 30th April 2010. And ITBC invoice no.ORA[protected] and the company promise me the delivery withi4 weeks of the payment. But still now i have not receivied my product or the refund for the transacation.

My Membership ID with ITBC : ITBC09989371
Booking ID : E[protected].
Complint No: 498099

Kindly help me.

Regards,

Vijayakumar.R

India Today Book Club — Making a wrong offer, non-delivery of goods on offer and non-refund of money on order cancellation

Dear Sir,

I had been given an offer on my mobile phone by an executive of India Today Book Club worth Rs. 19,498/- on 3rd April, 2010, for a 3G mobile phone including a free DELL laptop, a free Reebok watch and a free holiday voucher (Booking ID No.[protected]. I accepted the offer that very moment and the amount was deducted from my credit card account on 5th April, 2010. However, I never received the offered items even after three months, though the committed delivery period was a maiximum of 4 weeks. I had started enquiring about the status of the delivery of the items on their customer care No.[protected] from 5th April, 2010, itself. However, I was not told anything clearly. After three months, I am told that the DELL laptop which was offered free, was wrongly committed and that it can't be provided. In such case, I asked them to cancel my order and refund my money, whereupon I was told that it would take one more month to refund the money. I called them after a month and I was told that all formalities are complete and the money would be refunded to my credit card account within 10 days. One month has passed after this conversation and I am still waiting for my money to be refunded.
Kindly help me in getting my money back. It has been really a nightmare dealing with India Today Book Club. The last complaint No. given to me by their customer care dept. was 507509.

Thanks,
Ms. Alips

Yes, it has happened to me also. One person by name Mr. Naveen (as quoted by him), has tried to contact me sice morning and ultimately, I spoke to him in the evening. However, I thrashed him hearing some thing about lottery, gold box etc., These people are actively trying for soft targets. People should gaurd themselves. If any authorities can intervene and catch these culprits, it is good for the society. The Numbers from which they tried to contact me are,[protected],[protected],[protected].

India Today Book Club — Items not delivered

I had placed an order for music cds through India Today Book Club in Jan 2009 and Reebok shoes were promised to me. I did not get the shoes and I have sent mails to them. Every time they will say that I will get the shoes in 14 days.

Membership number- ITBC08781593
Order Number- 0FA[protected]

India Today Book Club — Not receiving Special Offer

I have purchased Reebok Shoes Roller Coaster through Order no 0GA[protected] dated May 26, 2010 and paid Rs. 2413.00. But I didnot receive the special offer. In my invoice it has been given an unique number to claim for special offer of Holiday Package as[protected]A[protected] and in the website http://www.bagittoday.com/promos.htm , it has been instructed to put unique number and my e-mail ID namely [protected]@gmail.com in tow rows. But after entering both correct entries it is showing Incorrect Entries. Therefore, I am unable to receive my special offer of Holiday package.
Henceforth, I sent a mail to ITBC but without any response for last 14 days. I made phone calls to them 4 times but without any fruitful result. What Should i do now?
Wiating for your response.

Thanking you.

Yours sincerely,
Md. Mirajul Islam
Assistant Professor
Department of Mining Engineering
Bengal Engineering and Science University, Shibpur, Kolkata
Phone: +[protected], Extn. 476
Fax: +[protected]/2916
Mobile: +91-[protected]
E-mail: [protected]@gmail.com

India Today Book Club — no gift

Dear Sir,

Myself B.Satyam, I hv recv. a mail from "INDIA TODAY BOOK CLUB" & i am selected the free prize awards winners amount five lacs.My swap code no.-ITBC10386458andorder number OGA[protected]please confirm the gift Satyam

India Today Book Club — Non receipt of Holiday vouchers

August 9th, 2010

To,
The Tele-sales Promotion Authorities,
ITBC

Ref. – Complaint regarding non-receipt of holiday vouchers

On April 23rd, 2009 I made a payment of Rs 5943/= through my ICICI credit card in favour of Living Media India Ltd. (ITBC) to book a holiday package anywhere in India. I received a form which I duly filled and forwarded it to PREMIER SALES PROMOTION PVT. LTD., PO BOX 5042, BANGLORE 560001, INDIA via regular post as courier services and registered post do not operate on PO Boxes.

There have been several calls offering other products in the past year and a half, but there is no sign of the first one coming through. Your executives have checked the records at your end and have confirmed the receipt of the amount. However, despite complaints on every one of these occasions on my part, your sales executives have failed to give a response regarding the status of the above package. Promises about ‘senior’ authorities getting back to me have been hollow promises and no ‘senior’ has got in touch with me till date.

The sole reason for my acceptance of the holiday package was INDIA TODAY GROUP being the promoter of this scheme. I hope this letter is enough to get some action initiated at your end to find out the reason for the problem and not tarnish the image of one of India’s most respected publishing groups.

My reference details are mentioned below. Do the needful at your earliest and inform me about the same through post, email or telephone.


Sachin Lovalekar

ITBC Membership No. – ITBC091233
Invoice No. – ORA[protected]
Order No. – OGA[protected]
Order date – April 24th, 2009
Book Code –H1517

The following complaint was given by me on 8th Jul and assured that the gifts and books would be send soon.But till today i have not yet received the same.Pls take neccessart action

order number : 0GA[protected]
membership number : ITBC10324001
authorization code : [protected]/03/2010)

A sum of Rs 2199 was credited to your account from my SBI credit card for the book titled, HISTORY OF INDIA on 17/3/2010. After a lapse of 3 months you wanted the authorization no: of the SBI card which was also forwarded .In your reply on 24/06/2010 I had an assurance from you that you would send the materials immediately. In spite of all these I find that you are still not cared to reply my three emails after 24/06/2010. I presume that I am being cheated .If to rectify my presumption kindly send the materials as offered or return the money immediately as I lost the faith in you.

K .B.R.Nair
S14,FEDERAL GARDENS
PULINCHODE,BYPASS
ALUVA
KERALA
Mob:[protected]
Land Mark :Behind White Planet Showroom, Bypass,Aluva

LIVING MEDIA INDIA LIMITED/INDIA TODAY BOOK CLUB — Non- delivery of Blackberry Mobile

Living Media India limited and its arm India Today Book club,by means of its online marketing approached me to buy a Blackberry Mobile and got their acoount credited online through my SBI Credit Card No [protected], a sum of Rs.3198/-on 06.02.2010 Rs.13998/-on 21.02.2010 & Rs.13998/-on 27.02.2010 totalling Rs.31194/-in all.I am neither able to get the delivery of the said mobile nor refund, despite my repeated telephonic requests and E-mails,despite lapse of almost 6 months.I am paying a high rate of interest and over limit charges to the card company due to thes payments.Iam getting frustration and being ridiculed by my family for taking such a silly step.I am depressed and feel cheated. I may add that I am an old man of 60+ and living on my meagre pension. irequest your goodself to redress my genuine complaint.

samsung omnia lite — gift not recd

booking i.d.[protected] ,steel if nor recd. mobile handset and free gift voucher of rs. 2 lacs, My name is bharat Bhanushali

indiatodaybookclub — non receipt of gifts voucher of Rs 50000

invoice no 09A[protected] dated 10/8/2010 apple Ipod & Kodak Digital CAmera Gift promised worth 55000 not sent . Reebok watches WOrth 5000 only sent GIft JewelleryVouchers RS 50000 not sent

Yes, it has happened to me also. One person had spoken to me on 11th August, 2010 morning regarding some lottery and gold box, immediately, I told him my disagreement for such false activities. Since then, these people make my life miserable by repeated phone calls from[protected],[protected],[protected] numbers. Last three days its became such a horrified that when I am picking up the phone, no body responded from other side. They are actively trying for soft targets. People should gaurd themselves. If any authorities can intervene and catch these culprits, it is good for the society. The Numbers from which they tried to contact me are,[protected],[protected],[protected].

India Today Book Club — no delivery of gift

sir ,
I am hozaifa ahmed of bihar, patna
i would like to tell you about the fraudness of the india today book club
call came from this no [protected] the person was irfan he told me that i have won a blackberry bold 9700 from indiatodaybookclub for that i have to pay Rs. 5000
for charity then only they are going to give me the gift otherwise documentation will be slow. so i paid the money and they gave me a form to fill all india ias form to fill and ihave not submitted it.my booking id is10041270 this was my booking id when i made the transaction .they said that i will get the gift within 45 days its 3 rd month here and nothing got, so kindly plz look after it,
Md hozaifa ahmed
patna
contact no: [protected]
[protected]

I agree. the service is very bad. issues are always delivered late and when i tried to cancel the subscription they just dont. The claim that the money can be refunded at any given time is a false claim.