India Today Book Club / Canon Digital Camara Of 10. 2. Megapixel — Cheating from India today book club-Poor Quality canon digital camera-10MP

Sir,
I had placed an order from india today book club for a digital camere(canon 10.2 megapixel) with order number M-COMMERCE/0GB[protected] on 8Aug 2009.When delivary made, mentioned parts in the cover, (like, for eg:- memory card, chargeable battery) was not there.So we purchased 2GB memory and a chargeable batterry by spending another rs2000/-

but within one month its flash stopped working and i sent mail to india today.they demanded to courier the defective camera back to their office so that i will be either getting another replcement or refund my money back!!I preferred for the refund my money back(camera price+additional accessory price as india today didn;t make the deliver like memory card and chargeable battery+courier charge).And I couriered the defective part to their Nab Sarai office.

initially india at nab sarai didn;t accept the defective materila.then after making so many phone calls, defective camera was accepted at knaught place office at october 7.

Now almost two months over.. I am not getting any positive feed back from indiatoday office for refunding my money..I need my money back( whtaver i spent for camera+additional accessories+courier charge= near about rs8000/-)

Dear readers, please read my experience and avoid business with india today.you will be cheated
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Canon — Cheated the customers

I have purchased a Conon Powershot Camera Model:A480 on this Diwali.I received a gift of 100 free photo prints through a scratch card offered by the company.But when i tried to send the photos i took i came to know that that was a fake advertisement.I was upset that the firm company like Canon cheated its customers.It was totally ridiculous.
We have purchased a Canon Edge Camera(model : EOS450D) on 24th/25th August 2009 from Mumbai. We have used the same for only few days of September. We noticed the problem with the camera while trying to use the same on Diwali(17th Oct) and subsequently the camera was given to the service centre at Kolkata against order no. JS102489 on 19th Oct'09 with the impression that there being a software issue, the repair will be done within 4-5 days as confirmed by the service centre. However, till today(2/11/09), the camera has not been handed over to us and now its being told to us that some parts need to be replaced.
One feels totally frustrated and helpless as one invests a fortune to buy a canon camera and within a few days, the problem starts cropping. Hope the situation gets redressed at the earliest so that we can make good use of the camera.
Dear Sir,

My money refunded, after lodging complaint on this web site.I am reserving my gratitude for this web site

Manoj.B

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