[Resolved]  India Today Book Club (Itbc) — Free Holiday plus Air Tickets

Dear Mr. Vishal Srivastava Your complaint has been resolved on 19/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I am Not order any book but i receive a sms with order no 0GA[protected].. I am not interested to get ur books at my door steps, please cancel 0GA[protected] that order immediately...i want to unsubscribe from INDIA TODAY BOOK CLUB

the worst online shopping
Please don shop online for india today book club.
there is no quality.
they will show one item in image and they give another brand product. last week i have order rebock lether belt and wallet . they sent worst quality and worst color also.
fraud company

i will request all member of books club please cancel ur membership.

India Today Book Club (ITBC) — Defective material sold by ITBC

Had placed an order for Swatch watch on 24.06.2009 with Booking ID MITBC-WEB[protected].

It was converted into Order number on 28.06.2009 with ID M-COMMERCE/0GA[protected].

I recieved the product on 15.07.2009. The watch doesnt work. It seems a dead watch.

Moreover there is no manufacturing date anywhere on outer or inner cover or on the watch. Its surprising, since it is mandatory to have manufacturing date on every product.

Would request ITBC to replace me with a working proper watch and it should have manufacturing date on it.

India Today Book Club — Rs.7000/- air fare offer tickets

Sir, one of their tele marketing executive called me on my mobile no.99709686 in the month of Feb' 09 and explained their various products and offers on those. I ordered for 16 CD pack costing Rs.2600 and paid through my CITI BANK credit card. After receiving my payment, the sent a mail to fill the form and send it to Premier sales promotion Pvt. Ltd, Bangalore to claim Rs.7000/- air fare tickets to the selected location mentioned by their executive. Accordingly i filled the form on 6th March2009 and sent it to the Premier sales promotion Pvt. Ltd, Bangalore. Though i received the product within 15days, but i have not received the air ticket till date. Already 4 and half months are over. I request you to help me in this regard.
Invoice No.ORAQ[protected] Order No.OGA[protected] lOC Id: A
Invoice date 13 Feb'09 Order date: 12 Feb'09
Booking request form No.IT11143
Round Trip air Ticket Voucher Number issued by India Today book club : IT3002

Dear Sir,

I have ordered for FUJI 10 MP camera (Order no. 0G[protected]) on 7th July 2009 and payment made through credit card. Till now i have not received the same and i have contacted your customer care service center more than 3 times they are unable to give exact status of my order which seems to be very poor communication from your end.

Hence I request you to look at this matter and send my ordered item immediately.

Regards

H.B.Shashidhara
[protected]

Yeah, they are big cheats. In fact never do shopping online, if you do never make advance payment always make the delivery mode "cash on delivery".. Well something must be done against ITBC, if you mail them, they simply say its upto courier service now, they have delivered your package. They are big cheats.

Beware of dogs and ITBC

A sms comes from TM Book club that your order has been processed .your order no is OGA[protected] WITH TOTAL VALUE 499.which i hvn't order ever.so please kindly don't send this order and m not goin to pay this amount.

please do not send me any sms on my no...i have paid once and dont want to be part of it again...!!!

my order no is 0GA[protected] WITH TOTAL ORDER VALUE OF Rs6498 please despatch as early. my mobile no [protected].

India Today Book Club (ITBC) — Claim of Special offer

I received the order (UCB-Belt) on 30th Aug.2009.

In the invoice it has been mentioned that I can claim SPECIAL OFFER by logging at site www.bookstoday.in/promos.htm by giving the Unique number given in the invoice.

I tried to log in & claim my OFFER number of times, but every time I'm getting response "You have made incorrect entries. Kindly check and enter once again".

Further, I contacted your customer service[protected] vide Reference No.192596 and I was assured that the issue will be resolved in 3-4 days. Further, I have been informed that the the Unique number is being mentioned in every invoice & is a blank/void number.

Regret to state, I AM YET TO RECEIVE ANY CALL/RESPONSE FROM India Today Book Club.

READ THE BELOW TO UNDERSTAND THE SCAM THEY DO>>>>>


Re: Order Confirmation from India Today Book Club(JAGRITI, HARINDER, MUKUL, AMIT KUMAR, ZISHAN AHMED... ALL O[censored] R DEAD NOW

Reply


Udit to Response
show details 12:31 PM (5 minutes ago)
HELLO ,

ARE YOU SENDING ME THAT DINNER PLATE OR NOT???

I WILL SUE YOU BIGTIME MIND THAT... GIVE ME THE EMAIL ID OF YOUR MANAGER... I WANT TO SCREW ALL YOUR HAPPINESS NOW...

On Fri, Sep 4, 2009 at 5:47 PM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have already forwarded your complaint to our concerned department.

Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Warm Regards,
jagriti
Executive Relations
India Today Book Club



From: Udit [mailto:udit.[protected]@gmail.com]
Sent:[protected]:48

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

As per my last discussion with Mr. Mukul on[protected], i would have received the plate by now... he promised me that i will get it in next 15 days but still no clue about it...

Can you guys please take this matter seriously???????

I need a genuine update on this now...

Waiting
Udit

On Mon, Aug 17, 2009 at 11:56 PM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we request you that kindly wait for some more days. We will do the needful soon.



Please note your Membership number ITBC08471381 for your future references.



The inconvenience caused to you is deeply regretted.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



We shall be happy to render any further assistance or clarification that you may require.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected] or Toll free[protected], 9:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Harinder Gautam

Executive Relations

India Today Book Club


From: Udit [mailto:udit.[protected]@gmail.com]
Sent:[protected]:19

To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

My association means nothing to you, you are just cheats, apart from this i have another complaint too regarding my holiday vouchers and air tickets... all places u r cheats...

You are such a waste, keep pasting me same response to wait some days... how many days are these some days - 5 years????????????????????

I need to connect with higher authority as mentioned... DO THAT NOW>>>>>>

On Mon, Aug 17, 2009 at 9:50 AM, Response <[protected]@indiatodaybookclub.com> wrote:
Dear Member,



We sincerely apologize for the inconvenience caused to you.



In this regard we would like to inform you that we have already forwarded your complaint to our concerned department. Kindly wait for some more time.

Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Jagriti

Executive Relations

India Today Book Club





From: Udit Sawhney [mailto:udit.[protected]@gmail.com]
Sent:[protected]:10


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club


Harinder gautam,



I want you to connect me to a higher authority in your department. A case is being filed today and now you will hear the music .

Sent from my iPhone


On Aug 16, 2009, at 11:40 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



We sincerely apologize for inconvenience caused to you.



With reference to your mail we would like to inform you that your request is already forwarded to the concern department for the same.Until and unless we get the response from there till we unable to revert you for the same.



We request you kindly wait some more working days.



Very soon we will inform you about the status of your request.



We again sincerely apologize for inconvenience caused to you.


We value your association with India Today Book Club and thank you for your patronage & co-operation.


For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected]or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Harinder gautam

India Today Book Club





From: Udit [mailto:udit.[protected]@gmail.com]
Sent: Saturday, August 15, 2009 12:41 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

You [censored]s, now tell me when are you sending me the plate... i am filling a consumer court if i do not receive it on Monday, 17th August 2009.



Udit

On Fri, Aug 7, 2009 at 12:35 AM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



We apologize for the inconvenience caused to you.



With reference to your mail we would like to inform you that we have already forwarded your complain to our concern department and we are following the matter with them. We request you that kindly wait for some days. We will do the needful soon.



Please note your Membership number ITBC08471381 for your future references.



The inconvenience caused to you is deeply regretted.



We appreciate your patience and hope that you shall bear with us in the interim.



We value our customer and trust that you enjoy our products.



Request you to have faith in the company and we won’t let you down.



We shall be happy to render any further assistance or clarification that you may require.



Assure you of our best possible services always.



For further queries, please feel free to get back to us.

Or Call us on our Helpline Number[protected] or Toll free[protected], 9:30 AM TO 6:30 PM, all 7 days)



Thanks & Regards

Amit Kumar

Executive Relations

India Today Book Club

From: Udit [mailto:udit.[protected]@gmail.com]
Sent:[protected]:42


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club



how much more time, please tell me the date and time now...


Waiting
Udit

On Thu, Aug 6, 2009 at 12:30 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,



We sincerely apologize for the inconvenience caused to you.



In this regard we would like to inform you that we have already forwarded your complaint to our concerned department. Kindly wait for some more time



Once again we sincerely apologize for the inconvenience.



We will be happy to render any further assistance or clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Jagriti

Executive Relations

India Today Book Club







From: Udit [mailto:udit.[protected]@gmail.com]
Sent:[protected]:04


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club



Has this been dispatched now????



I need the courier tracking number for this immediately, stop fooling around with me now... this is my last and final warning to you.



Waiting

Udit

On Mon, Jul 27, 2009 at 12:19 PM, Response <[protected]@indiatodaybookclub.com> wrote:



Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that due to some technical problem your request was not processed so we have again forwarded your mail to our concern department with required all details.

Very soon we will inform you about the status of your request.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
CHETAN ARYA
India Today Book Club



From: Udit Sawhney [mailto:udit.[protected]@gmail.com]

Sent: Monday, July 27, 2009 7:48 AM


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Do not give me copy paste redponses I need action else you are landing in consumer court.

Sent from my iPhone


On Jul 26, 2009, at 1:33 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

We sincerely apologize for inconvenience caused to you.

With reference to your mail we would like to inform you that your request is already forwarded to the concern department for the same.

We request you kindly wait some more working days.

Very soon we will inform you about the status of your request.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected]or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Thanks & Regards,

Harinder Gautam

Executive-Customer Relations

India Today Book Club

From: Udit [mailto:udit.[protected]@gmail.com]
Sent: Friday, July 24, 2009 8:23 PM
To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

It has been really long i have waited for 1 replacement plate to come by... this is my last warning to you... i will spread so much bad about you that no one will place any orders with you...

I need this to reach me tomorrow itself... i will not leave you stupids... be very careful with me...

Waiting

Udit

On Wed, Jul 8, 2009 at 1:41 AM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

We apologize for the inconvenience caused to you.

With reference to your mail we would like to inform you that we have forwarded your complain to our concern department. We request you that kindly wait for some days. You will receive the same soon.

Please note your Membership number ITBC08471381 for your future references.

We value our customer and trust that you enjoy our products.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)

Warm Regards,

Amit Kumar

Executive Relations

India Today Book Club

From: Udit [mailto:udit.[protected]@gmail.com]
Sent: Tuesday, July 07, 2009 7:14 PM


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Will you reply???????????????????

OR U WANT ME TO DRAG YOU TO CONSUMER COURT AND SPREAD BAD REPORT ALL OVER THE INTERNET...

LET ME KNOW WHAT U THINK

On Fri, Jul 3, 2009 at 8:19 AM, Udit <udit.[protected]@gmail.com> wrote:

Has the plate dispatched? I need the tracking number... i am frustrated with you guys... it is all cheating happening... even on my other order i have sent for holiday and air tickets but nothing has been sent by the vendor... super cheats you are...

I need the plate reaching me tomorrow...

Udit

On Fri, Jun 26, 2009 at 11:37 AM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you will receive your plate very soon.

Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Warm Regards,

Jagriti

Executive Relations

India Today Book Club

From: Udit [mailto:udit.[protected]@gmail.com]
Sent:[protected]:47


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

Still waiting to hear on this...

On Wed, Jun 24, 2009 at 8:16 PM, Udit <udit.[protected]@gmail.com> wrote:

Hi,

There is 1 dinner plate which is broken in the dinner set.

What is the next step now?

I am waiting

Udit

[protected]

On Tue, Jun 23, 2009 at 5:48 PM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

We sincerely apologize for the inconvenience caused to you.

In this regard we would like to inform you that we have forwarded your complaint to our concerned department replacement for the broken plates. Kindly provide us the details of broken plates which plates are broken in your parcel so we will do needful to you.

Once again we sincerely apologize for the inconvenience.

We will be happy to render any further assistance or clarification that you may require.

Your valuable association with the India Today Book Club means a lot to us.

Assure you of our best possible services always.

For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:

INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068

Warm Regards,

JAGRITI

Executive Relations

India Today Book Club

From: Udit Sawhney [mailto:udit.[protected]@gmail.com]
Sent:[protected]:25


To: response (ITBC)
Subject: Re: Order Confirmation from India Today Book Club

I have received this order but it has broken plates, i need immediate replacement or refund.

I am waiting immediate response else be ready for consumer court case.

Udit

[protected]


On Jun 20, 2009, at 6:32 AM, Response <[protected]@indiatodaybookclub.com> wrote:

Dear Member,

Thanks for your mail to us,

With reference to your mail, we would like to inform you that your order has been dispatched from our side with the order number 0GA[protected], web number/booking id MITBC-WEB[protected] on 18-JUN-2009 under consignment number ZD5609572 through First Flight courier, Very soon it would be at your doorsteps. Kindly wait for 14working days. If you would not receive the same within the given time frame, kindly get back to us. We will do the needful.

Kindly make a note of your membership number ITBC08471381 for future reference.

dont worry you have been fooled and will have to wait till eternity but will not get any response from CHOR club

In the invoice it has been mentioned that I can claim SPECIAL OFFER by logging at site www.bookstoday.in/promos.htm by giving the Unique number given in the invoice.

I tried to log in & claim my OFFER number of times, but every time I'm getting response "You have made incorrect entries. Kindly check and enter once again".

ITBC — can not claim special offer

My membership No. is ITBC09116768. I can log in with my ID given by you against your invoice no.ORAO90075190 DATED 22.09.2009. please help.

lokenath mukherjee

India Today Book Club (ITBC) — No details

I got a call from ITBC regarding one tour package. and i paid some amont for that. I got a reference id[protected]. But after that there is no contact from ITBC. I wrote several mails to the available emails, but didn't get any reply for that. there was no instruction from ITBC regarding this. What should i do? to whom i to contact. Expecting reply from ITBC.

India Today Book Club (ITBC) — Broken Dinner Plate sent and pathetic customer support

Membership number: ITBC08471381

order number 0GA[protected], web number/booking id MITBC-WEB[protected]



--------

I had ordered this 4 months back, and i was sent a broken dinner plate of Art D Nox .... i have been following with them on phones, emails for last 4 months and they are giving me stupid responses all the time...

IF YOU CAN GET THIS RESOLVED, IT WILL BE HIGHLY APPRECIATED....

PS: All people out there , never fall in th trap of India Today Book Club (ITBC).... never buy anything.... when u get a call... tell them some bad words and bang the phone on them... they deserve only this....

I want to unsubscribe from INDIA TODAY BOOK CLUB, I am sick and tired with their sms on daily basis.Please do the needul asap.

India Today Book Club — Pathetic Services

I ordered for a set of books worth Rs 3500/-. Along which they provided me a free holiday voucher and airticket voucher . I tried using them but as per their site it was alreday used. I taket to their cusotmer care executives and was told by them that there is a error from their side and they will be in reverting back to me in 24 hours. After waiting for a week i wrote a mail to them on December 12,2009.After waiting for another week , i wrote them a reminder mail , but still there was no revert. Then i again called their customer care, they told me to call banglore. I called banglore, they told me to call Delhi.

I have talkedto the senoirs at delhi office as well, but there is no one to hear me...the cusotmer executive don`t have manners to speak to the people..nither they want to help.


Each time i call , they say wait till nex 24 hrs, and agter passing 24 hrs there is no response, i still had to call back the again and again. This is going for a month and still there is no resoultion.

I can say that ITBC is a bunch of incompetent people, never willing to help you out making false promises and have no manners of speaking with aggrieved customers.

I am writing on this forum so that i might get some help.

India Today Book Club (ITBC) — NON ADHERANCE TO OFFERS MADE ON PURCHASE

Made purchase from India today under book club in February 2009.
Invoice no Your invoice no : ORA[protected]
Along with this purchase I was entitled to a free holiday & travel with their promotional partners Big City.
To avail this offer on visiting the ITBC site a unique promotional number is to be displayed. In my case this number was not being displayed.
Repeated phone calls (around 30) & e-mails resulted with no solution.
Finally when we complained that a consumer complain will be lodged they finally gave the unique number in the month of October 2009. The number being Your Holiday Voucher no: ITBC6624
When we made the application to Big city as per the laid down format (November 2009), there is no response from their end. Our reminders & e mails are not being replied to.
We do not what more we are supposed to do. I have already spent Rs 500 to 700 on phone calls already