[Resolved]  India Today Book Club — Refund of Money

Address:New Delhi, Delhi

I have orderered for purchase of GATHA CD set from India Today Book Club, B-47, Indira Enclave, Neb Sarai, New Delhi-68 on 10.12.2008 with the promise to givem me Free Travel Package and Free Reebok Shoes which has not been provided to me. On theri promise to provide these free gifts after confirming the size of shoes I have made the payment of Rs.2598/- on 21.12.2008 throgh my credit card. Later on, when they did not provide me free gitfs I have requested to them to cancell my Order NO-OGA[protected] VIDE REF NO-ITBC08778817 AND I have also returned them a packet of Gatha CD and they confirm me. But till now I did not receive my Refund of Rs.2598/- after reminding them more that 50 times till now. They have also got my credit card statement which shows the payment made and proof of payment of credit card I have furnished all desired information but no reply came to me since three months. Rajan Chauha Mobile no-[protected], [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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India Today Book Club — NON DELIVERY OF CDs ORDERED ON 10.03.2008

Sir,

I have booked for two CDs on 10.03.2008 through my credit card no:[protected], but till date nothing is received. Rs.199/- has been debited in my credit card account.

Please forward the CDs immediately, otherwise credit back the amout debited in my credit card account.

Yours faithfully,

K.Bhasy

India Today Book Club — forcely sending the items

we get one call form [protected] at 4.46 pm at 12.11.2008, opposite side a telle collar lady is there she asking about some books, we clearly told that we don't place any order for book and we don't want any book form your side, after 20 miniuts we get a sms that your order no 0GA[protected]. so we request you that please cancel that order if we placed. and take action against that company.
we get one call form [protected] at 4.20 pm at 21.11.2008, opposite side a telle collar gentelman is there he asking about some books, we clearly told that we don't place any order for book and we don't want any book form your side, after 10days we get a sms that your order no 0GA[protected]. so we request you that please cancel that order if we placed. and take action against that company.
Dear Mr. Prathmesh, Your complaint has been resolved on 11/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]
Dear Miss.Swarupa Pednekar, Your complaint has been resolved on 11/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]

india today bookclub, today shop — non receipt of ordered item

sir, i ordered an item by seeing an advertisement in TIMES OF INDIA on 12th december 2008, that is INDIA TODAY BOOK CLUB, TODAYS SHOPPING, page no 7.i paid rs 999 through my credit card on the same day.but till today i have not recevied my item, i made so many calls but still they not yet sent. every time i make call regarding this they say you will be getting within 7 days, but i have not received so far, i also have list of peoples name to whom i have talked so far, i spent lot of money and also my time, but i can not wait more than this, so kindly do me favour to solve this dispute.
COMPLAINT NO[protected] product name ENCYCLOPEDIA BRITANNICA CD ROMS
PHONE NO(Company) ;[protected]
my mobile no [protected]

India Today Book Club — REFUND Against Order No-OGA080237912, ITBC08778817

Ref No- RE09000383, ITBC08778817, ORDER NO-OGA[protected]

Dear Sir,

I have booked my order for 7 Gatha CD under various gift and I have made the payment through my credit card on 10.12.2008 and I got only 7 Gatha CD only and no gift has been attached with this pack of CD's. I ultimately request for the gift and no action has been taken till 20.2.09 and ultimately I returned their pack of 7 Gatha CD and demanded for refund of my money. The company acknowledged and also ensure me for the refund of my money of Rs.2598/-. Sir every time I got one answer that my refund is in process and will be delivered to you within a week. But I did not receive anything till now inspite of my various reminder through email and by phone. Now I become frastrated and only because of this reason there is lot of distubance in my family. Pl take the necessary action to recover the amount alongwith interest and conpensation as you fit.

India Today Book Club — Advance Paid, no Delivery

Hi

I have ordered a dinner set from India Today Book club and i have not received the delivery yet. It has been more than a month now and i have made multiple calls and written multiple emails to no effect. My order number is M-COMMERCE/0GA[protected]
for 1 month india today book club is harassing me for refund of money. they owe me rs 2000. i am disgusted with the customer service.

MONICA KOCHAR
MEMBER - ITBC09985266
REF NO - FOR REFUND - ITBC09985265
ORDER NO 0GA[protected]

i have been kept on hold on phone for 8-10 min with no one coming. i am told there a syatme error...i think they are crooks and no one should deal with them again
Dear Ms. Monica Kochar Your complaint has been resolved on 11/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]
Dear Mr.Ranjan Chauhan Your complaint has been resolved on 11/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

India Today Book Club — Fake Order

One fine morning i got a message stating I've ordered something for Rs.4599 from TM-bookclub with order number 0GA[protected] and there was no number to call back. I havent ordered anything till date from this so called book club.
After a week i got computer call saying that my order is processed and pay on delivery...and got a number to call back. I did call back and asked the guy to cancel so called order which i havent made...He said he will take care of it. From that day I am getting call from some courier company every single day about this order...What going on?? I mean Can someone do anyhing about it.?
Dear Mr.Nithin A J Your complaint has been resolved on 17/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]
the same thing has happened with me
after making the payment once they told me they haven't received yet and asked me to pay it again
i have paid twice and received the parcel twice
i sent one parcel back and have been demanding my refund since past three months
these people are pro cons. everyday i have been sending them emails and every time they ask me to sent them details again and again. never should anyone deal with these people again
they are crooks! i have not received the money back despite promises. i have written to the top brass. no responses...

India Today Book Club — Re: refund of money-ITBC09985266

for 1 month your book club is harassing me for refund of money. you owe me rs 2000. i am disgusted with the customer service. no one picks up the phone

MONICA KOCHAR
MEMBERSHIP - ITBC09985266
REF NO ITBC09985265
ORDER NO 0GA[protected]

the customer officer told me the order for a reebok bag had not gone thru so i placed the order again. it turms out i have paid thrice for 1 bag. money for 2 bags is pending.

PEOPLE-DONT EVER DEAL WITH INDIATODAYBOOKCLUB!
The below mentioned mail is self explanatory. Till date i.e. 8 June 09 I am yet to get refund from India Today Book Club. As it appears to me it is a clear case of cheating the customer and unless and until a stern step is taken in this regard, the customer is bound to get cheated like this.

Suresh

Quote - Mail of India Today Book Club dated 14 May 09
With reference to your mail we would like to inform you that as per your instructions we have checked out your record and found that we have already proccessed your refund, Kindly request you to wait for 15 to 20 working days so that we can procure your amount to you at your door step as soon as possible.
Kindly go through with details of your refund

Membership Number ITBC08654494 Order Number 0GA[protected]

Reference Number RE09000010
We value your association with India Today Book Club and thank you for your patronage & co-operation.

For any further query or assistance please feel free to write us on [protected]@indiatodaybookclub.com or call us at[protected].

We would request you to kindly mention this subject: ONLINE COMPLAINTS whenever you e-mail us for quicker response.

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068 Thanks & Regards, Team, India Today Book Club
Unquote

India Today Book Club — Non Delivery/Non Refund of Order

I have ordered Art N Inox Dinner Set for an amount of Rs. 6500.00 in the month of February 2009 and had paid the amount in the month of February itself. The product has never reached me and inspite of my repeated reminders over telephone and email from March till date, for the refund of my amount, there is no reponse from the Company. Order No - ITBC 08401453 and still sending reminders to the Company.
I have ordered online, a Track Suit Kit from India Today Book Club’s Today Shop @Rs2998.00 on 31March2009. The order was registered with order no[protected] & Membership no ITBC09981427. The items were sent through DART courier no [protected] on 4 Apr 2009. Since sent parcel was containing different item i.e. Summer Kit in place of Track Suit Kit, I did not take the delivery of parcel and sent back the same through same delivery man.
Since then I am asking refund of my amount of Rs2998.00, but ITBC have not sent the amount till today. I have lodged four complaints no 108618 Dt[protected], 117291 Dt[protected], 126919 Dt[protected] and 134865 Dt[protected]. Also reminded ITBC for refund by e-mails of[protected],[protected],[protected],[protected],[protected],[protected], &[protected]. The address of ITBC is “India Today Book Club, B-17 Indira Enclave Neb Sarai New Delhi 110068

indiatodaybookclub — REFUND OF MONEY

MY MEMBERSHIP ID IS ITBC0929252 FOR INDIATODAY BOOK CLUB .I PURCHASE HOLIDAY PACKAGE FROM INDIA TODAY BOOK CLUB BUT THEY OFFER ME A WRONG COMMITMENT WHEN I CALLL THEM THEY SAID ME TO RETURN THE PACK .I RETURN IT AND THEY NIT RETURNING MY MONEY FROM 4 MONTHS ..I ATTACHED THE FILE BELOW . I HAVE ALL EMAILS IN MY RECORD

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