[Resolved] IndiaCakes.com Muffins cakes — Product not of the quality ordered | |
Dear Team, I had ordered a cake on 5th of August for my girlfriends birthday on 6th of August 2009 from Kolkata using the site India cakes.com which was ro be delivered to Siliguri They have delivered the cake, however the product shown on the site was nor the same. the details are mentioned below : Product LIST Id Qty Name Image Amount 45 1 1 Kg EGGLESS Chocolate Truffle Cake 900 Please take an action against them. I have attached there mail received by me. ORDER DETAILS Order Number : ICS5820095 Amount : 1050 Order Date : 5/8/2009 Delivery Date : 6/8/2009 Paid : No Sender's Name : Shaghaf Alam Special Msg : Many Happy Returns of the Day... The priority of My Life MEMBER DETAILS Name : Shaghaf Alam Address : 4, Tanti Bagan Lane Kolkata 700014 City : Kolkata State : West Bengal Country : India Zip Code : 700014 Phone : [protected] User Id : [protected]@gmail.com Mobile : SHIPPING DETAILS Name : Naureen Hadi Address : Flat No UTE 030204, Efficiecy & Comfort Complex, Uttarayan The New TownShip, Matigara, City : Siliguri State : West Bengal Country : India Zip Code : 734428 Phone : [protected] Mobile : [protected] Product LIST Id Qty Name Image Amount 45 1 1 Kg EGGLESS Chocolate Truffle Cake 900 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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+91 20 4135 2222
101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
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But the required some other flavor of cake and hence was complaining for the cake quality, we had supplied the phone no of the vendor from which cake was delivered but they refused to talk with the vendor.
Then they were forcing us to deliver cake of particular brand, we then took their request and delivered the cake of that particular brand also left the first cake which was delivered with the receiver since they had consumed about 75% of the cake
Even after delivering 2 cakes that too very timely, customer has put a complaint which is false.