IndiaGames — Some sort of fraud

 
65 Reviews
India
 Dyutiman Chaudhuri
It happened a month ago. They offered me to give a trial period login to check games and download one or two to play. I tried to download but failed as they had a technical issue (I don't know if its till there). They supposed to get back to me after solving the issue but they never did.
A month after I saw they charged me Rs. 440.84/- (includes monthly rental of Rs. 193.35/-, Usage charge of Rs.199/- and Service tax of Rs.48.49/-). I got totally surprised as I never played a single game from that site. I just sent a complaint mail to those guys and waiting for their reply.
Complaint comments  64 Comments     Updated: Share0Tweet0

Comments

I got a call on my landline on Jan 20 2009 saying BSNL is offering free games for 1 month thru Indiagames and all downloads are free. After the trial period, I will be charged Rs. 200/-. I asked him clearly if he was calling from BSNL or from Indiagames - he said BSNL and even showed me the home page www.bsnl.indiagames.com . On feb 3, sunday i downloaded a game of about 4.5 MB. the next day, I tried playing it, i got a message free period has expired and that you need to re-register. I decided against it as I was not satisfied with the site. But I got the shock of my life, when i gor the march bill of 3954/- rs for data charges. I went to BSNL kalyan office, but the nodal officer said that they donot entertain such complaints as they have no such "circular". Even after repeated attempts, the BSNL officer gives the same answer. I mentioned to him about the website and he avoids it saying anyone can advertise on BSNL website. But when I ask him how can they build a microsite on BSNL, he pleads ignorance. I have the log details of indiagames playing times, but BSNL officials refuse to acknowledge it saying the data has to come from their server. My phone and broadband has been disconnected. I have vowed never to purchase a product or service from any govt of India company afeter seeing the way the BSNL nodal officer from UP behaved with me.
please disconnect the bsnlindiagames.com today of 01.06.2009 i cannot call for you because here heavy
rain fall. so my land line connection dead
thank you.
please disconnect the bsnlindiagames.com today of 01.06.2009 i cannot call for you because here heavy
rain fall. so my land line connection dead
thank you.
please disconnect the bsnlindiagames.com today of 9.06.2009 as the site did not opens most of time
Please email your request/complains regarding Games on Demand service to [protected]@indiagames.com

Regards
Games on Demand team
Please cancel Promotional offer against Code No.3HZ4TQ5M72. I have not used it even once. It was fed due to a friends error. I have sent cancellations messages earlier but no response.
Cancel free offer against Promotional code 3HZ4TQ5M72 AS On[protected] .
INDIGAMES IS TOTALLY FRAUD AND FORCELY CHARGED ON BSNL/BBD CUSTOMERS.
Indiagames ssems fraud on BSNL broadgames customers.

I subscribe past 5 moths to get benifit of free trial of Indiagames. But when i unsubscribe they not done and sent me a email saying that they will contact me next 48 hrs. On contacting them I talked them and said about my zero interest towards Indiagames. But they not Un-subscribe me till now after my again n again request and Rs 200/- charging everymonth. So I came to know that Indiagames is totally fraud. But some questions raised in my mind ...

1. Why BSNL Collabrates with Indiagames.
2. Why Indiagames Subscribe in a single click and not Unsubscribe soon, why they contact within 48 hrs.
3. I request all and specially to BSNL that they discontinue fraud Indiagames immediately otherwise customers of BSNL will more worry. Bsnl return the overcharging to customers due to Indiagames.
Dear Mr Manoj

Looks like you have some confusion with regards to the sign-up and unsubscription process and it is best that you connect our service desk with the query.

The all unsubscribtion requests are processed online and accordingly customer is billed we have thousands of customers in the system and no such problem is reported.

Please email to [protected]@indiagames.com and we will have your problem looked ino

Regards
Games on Demand team
Kiran
I had subscribed to the free 1 month trial of games on demand by indiagames by bsnl. I continued the the subscription for 1 more month and at the end of the month, I canceled the subscription by going into 'My Account' in the indiagames for bsnl website. Next month, I got the billing of Rs 200 as GOD charges plus the broadband charges.I thought maybe because I unsubscribed at the end of the month, I got that additional GOD charges on my bsnl bill. But after that I am getting it again and again for 3 months now.The problem is I can't access the site with my username and password as I have canceled mu subscription.But when I click on 'I can not access my account', it sends my username and password to my email.But I cant acces the site with the same. Please check this matter and unsubscribe me and refund the charges as soon as possible
username: alpsmathews
inspite of loading god player game is not starting o[censored]ser name- [protected]_dsl password swum4709
For any customer service related complaint pls get in touch with our Helpdesk at toll free no [protected] & for technical issue pls contact [protected] ( 10am - 10pm). I am sure your queries will get resolved.


Rgds,

Indiagames
I WOULD LIKE TO DE REGISTER INDIAGAMES.COM.THOUGH I HAD UNINSTALLED THE WEBSITE ON MY PC LONG TIME AGO, I AM STILL CHARGED RS 100 MONTHLY.
MY USER ID IS charu_lata N I AM USING AIRTEL BROADBAND, MYACCNT NO IS
12476379
HOPING FOR A QUICK REPLY
as of now i dont have any user id in games on demand but they charged me 400 rupees. till now i ve never played even a single game. so pls unsubscribe my connection. my land line no is[protected]
the last date is on dec 9 so pls do it by today itself.
This is to inform that the bsnlindiagames misleading the bsnl customers. They told that one month free of cost after that if we subscribe then they will charge Rs100/- per month. Without subscribing they are giving information over phone that they charged Rs200/-. This is very much frud. Do not do this type of things and bsnl should not encourage this type of people
b.v.k.k.s praksa raju
The following is the procedure to unsubscibe the GOD bsnlindiagames.com

I found it in
http://www.bsnl.co.in/service/Gamesondemand.html


Login to your GoD account
Click on "Account" option
Use the "To cancel your subscription please Click Here" link
Submit the feedback form (for faster unsubscription only give positive feedback and then thank Real God. and not the indiagames god. )
the above postwas posted by GoodSamaritan
i had cancelled my GOD accnt long back, WHYam i still charged Rs 100 every mnth

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    3%
    Complaints
    20
    Pending
    2
    Resolved
    0
    phone
    +91 22 6109 1000
    location
    S-14, Guru Hargovindji Marg, Solitaire Corporate Park, Andheri (E), Mumbai, Maharashtra, India - 400093
    IndiaGames - Some sort of fraud